# Cloudbeds Software Reviews, Demo & Pricing - 2026 > Review of Cloudbeds Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/cloudbeds-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / Cloudbeds Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/alternatives/) # Cloudbeds 2026: Benefits, Features & Pricing Wondering if Cloudbeds is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cloudbeds 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Pricing Pricing available upon request ### About Cloudbeds Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years. Wondering if Cloudbeds is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## Cloudbeds User Interface ## Popular Cloudbeds Alternatives Main Product Cloudbeds 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.6 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.61Value for money - 4.77Customer support - 4.37Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [eZee Centrix](https://www.softwareadvice.com/crm/ezee-centrix-profile/) 4.7 [(345)](https://www.softwareadvice.com/crm/ezee-centrix-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.78Customer support - 4.63Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.3 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.19Value for money - 4.17Customer support - 4.07Functionality Pricing Starting at $150.00 per month Get Price ## Cloudbeds Pros and Cons We analyzed 342 verified reviews for Cloudbeds to find out what actual users really think. Select to learn more Intuitive Daily Operations Cloudbeds offers a user-friendly interface that makes daily property management straightforward for both beginners and experienced users. Its intuitive design and clear layout help users quickly adapt, manage tasks efficiently, and access a wide range of functions without technical expertise. Comprehensive Property Management Tools Cloudbeds brings together essential hotel management features like reservation handling, booking engine integration, inventory control, and housekeeping tools. The platform supports small to medium-sized hotels, streamlining operations and helping properties stay organized and competitive. Accessible Onboarding And Training Getting started with Cloudbeds is made easier through built-in training videos, help desk resources, and onboarding support. Most users find the learning curve manageable, with minimal training needed to understand core features and quickly become comfortable with the system. Delayed And Limited Communication Support through email is often slow, with long wait times for responses and repeated explanations needed. Users find it frustrating to resolve issues without phone support, and email-only communication can lead to misunderstandings and delays in problem resolution. Confusing Fees And Sales Tactics Cloudbeds users frequently mention unclear pricing structures, hidden fees, and aggressive sales approaches. Issues with rate setup, limited pricing features, and unexpected charges make it hard for businesses to manage costs and feel confident about the value received. Slow And Unhelpful Assistance Many users report difficulty reaching knowledgeable support staff and experience slow response times. Support interactions often feel impersonal, with scripted replies and limited live help, making it challenging to resolve issues promptly or get tailored guidance. ## Cloudbeds Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Core Pricing available upon request No plan information available Enterprise Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cloudbeds Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of Cloudbeds Access Controls/Permissions Accounting Activity Dashboard Activity Tracking API Availability Management Bed Management Billing & Invoicing Billing Rate Management Booking Notes Built-in Accounting Campaign Management Channel Analytics Channel Management Commission Management Credit Card Processing Customer History Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Dorms Drag & Drop Dynamic Pricing Electronic Payments Email Templates Extended Stay Financial Management For Hostel/Dorm Managers For Vacation Rentals Front Desk Management GDS/OTA Integration Guest Check-in/Check-out Guest Experience Management Housekeeping Management Incentive Management Inventory Control Inventory Tracking Invoice Management Kill Switch Marketing Automation Multi-Channel Campaigns Multi-Channel Distribution Multi-Channel Management Multi-Channel Marketing Multi-Channel Sync Multi-Currency Multi-Language Multi-Location Multi-Property Online Booking Order Management Partner Management Payment Processing Performance Metrics Pipeline Management Point of Sale (POS) Price/Margin Management Price Optimization Private Rooms Property Management Real-Time Analytics Real-Time Data Real-Time Updates Registration Management Reporting & Statistics Reservations Management Restriction Management Revenue Management Reviews Management Room Booking Room Inventory Short/Long Term Rental Single Property SMS Messaging Tax Management Third Party Booking Third-Party Integrations User Management Website Integration Website Management ## Cloudbeds Integrations Zapier Integration rated undefined from -1 review Google Docs Integration rated undefined from -1 review Capsule Integration rated undefined from -1 review SurveyMonkey Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review See all 13 integrations ## Cloudbeds User Reviews Overall Rating 4.3 Ratings Breakdown 5 64% 4 20% 3 6% 2 5% 1 6% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.1 Functionality 4.1 JG Jim G. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 FIND AN ALTERNATIVE TO CLOUDBEDS AS IT HAS NOW BECOME GLITCHY! 1 Previously 5 Cloudbeds was an impressive and amazing system at the beginning when we signed up 5+ years ago. However, since their need to constantly implement changes is rampant, and they do not do a good job testing their programming changes before implementation to see how it affects everything else, it has now become a constant game/battle using the system. Everyday we see a new programming change, something doesn't work right or like it used to, and we have to waste valuable time back and forth to try and get it fixed or to find out we are just "stuck" with a change on something that worked fine for past 5+ years. They make these changes seemingly willy nilly without any explanation unless we press for answers. I say stay away from this system until they work out all the bugs and look for other less expensive, comparable user friendly options instead. Ratings Breakdown 1 Ease of use Previously 3 1 Value for money Previously 5 1 Customer support Previously 5 1 Functionality Previously 5 Pros: Professional look for the business and when it works it does the job well for us. Has some great features when it is working correctly. Cons: All the constant changes is making it less user friendly and more complicated. Changes are making it very glitchy and troublesome to use for Admin and Staff. Very frustrating to deal with being a 5+ year customer. Unsure if it has been worth all the hassle and headaches. With automatic price increases over the years, now we are paying too much money monthly for something that frustrates my staff and myself daily. Now has unnecessarily overly complex reports and we are unsure of the accuracy of some of the numbers we are getting from the reports. Also, you have to pay extra for customer support via phone. So customer support is mediocre at best and clunky and time consuming having to go through emails back and forth considering the amount of glitches we've encountered with all the changes they have been making. Reasons for choosing Cloudbeds Cloudbeds Customer Support is top notch and very helpful with such a complex system . Read More TM Tori M. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed April 2026 An owner/operator’s DREAM software 5 This tool does everything I want and more. I regularly use their reporting features to make data-driven decisions about my positioning and pricing strategy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies. Cons: I wish it were slightly more affordable. After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel. Reasons for choosing Cloudbeds I really resonated first with the UI/UX, and during the sales process understood the breadth of their other features and add-ons. Read More kh kris h. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 Cloudsbeds is an everyday use for our company! 4 Previously 5 We use Cloudbeds everyday, it helps keep our business organized and easily accessible for all of our staff. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Previously 5 Pros: Cloudbeds is a great program that we use to manage all of our asset in the hospitality work environment. For managing a hotel Cloudbeds makes the job a lot easier, all rooms easily organized and accessible and it even links up with other programs to allowed instant booking. Even does jobs for us like automate e-mails and responses. I recommend Cloudbeds! Cons: The only real problem we have found with Cloudbeds was there was a bit of a steep learning curve. Also there was things that we needed and the program didn't offer BUT we contacted the support team and they would implement it into the program!! Read More JR Jeanette R. Verified reviewer Hospitality Self-Employed Used daily for less than 12 months Review source Reviewed February 2026 Slow and decrepit and innacurate. 1 Difficult to get payouts. They hold the money for over a week. Unlike Sqare or Stripe (even though they use Stripe)…which deposits daily….CloudBEDS holds your funds. Ratings Breakdown 1 Ease of use 1 Value for money 4 Customer support 1 Functionality Pros: It integrates all OTA’s and direct bookings under one roof…but not that well because they continuously have outages. Cons: The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely wrong. Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is being take …making entire categories unusable . Reasons for choosing Cloudbeds Yes, unfortunately I chose CloudBEDS because they claimed it was user friendly and it had customer service. Reasons for switching to Cloudbeds Because Wix could not integrate with Google Read More NS Nik S. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed March 2026 7 Years at Cloudbeds 5 We have been with Cloudbeds for 7 years and plan to continue. They truly want us to succeed and we appreciate that. We love Cloudbeds. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is intuitive and useful. Cloudbeds continue to improve. The customer support has been helpful. Cons: The software could be faster. There is always more features that could help. I also think reporting could be improved and see that they're working on that. Reasons for switching to Cloudbeds Cloudbeds looked like the better option and was more affordable Read More CS Chelsea S. Verified reviewer Hospitality 11-50 employees Used daily for less than 12 months Reviewed April 2026 Great product for small hotels 5 I have found the transition to Cloudbeds, and use of the product, easy and excellent. I finally feel like my customers are being managed in a thoughtful way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Cloudbeds is an excellent PMS and booking engine for a boutique property like ours. We have felt it's a great product for the cost, with decent customer support and a great help article library. Cons: I do wish we had a dedicated support agent; it would be nice to get to interact with a representative who has a sense of our property and knows our issue history. Reasons for choosing Cloudbeds Based on the reviews I read, I felt Cloudbeds would be a good fit for our property. Reasons for switching to Cloudbeds We needed a more robust, effective service Read More TW Tedd W. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 FANTASTIC!! 5 Truly fantastic...life saver for a small hotel like ours. I can't imagine how we'd manage OTA's without this process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the platform. They worked with us on their rates so that it made sense for a small hotel like ours. Customer Support has been absolutely outstanding. \[sensitive content hidden\] was my technician and he has been absolutely outstanding throught the set up process. We've been able to add dining bills from our restaurant and create reservations so easily. I can't recommend with more enthusiasm. Cons: Can't really think of anything at the moment. It's been a really great experience with a really great team and product. Reasons for choosing Cloudbeds My research showed it was a superior product for my business. Read More OP Olga P. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Reviewed April 2026 Powerful Platform with Opportunities in Training and Support 5 Overall, my experience with Cloudbeds has been positive, and I would recommend it. It provides all the necessary tools to manage hotel operations effectively. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Cloudbeds is very user-friendly and easy to navigate. The system is reliable and provides accurate information, which helps streamline daily operations. Cons: Support response and resolution times for urgent issues can be slow, leading to frustration. In the hospitality industry, where time is critical, delays can directly impact operations and guest experience. However, I believe there is an opportunity to improve the onboarding experience. Providing more structured or proactive training for new users and managers would help teams maximize the system’s capabilities from the beginning. Read More NS Nicole S. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Reviewed March 2026 Streamlining Operations with Cloudbeds 5 Excellent platform! Great UI, support, booking, and guest connect. Recommend for business growth et Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Overall, I find Cloudbeds to be an excellent tool. The user interface is highly appealing and very user-friendly. I also appreciate that customer support is always available, and it's easy to find answers to questions. The booking management is great, and I particularly like the "Whistle for CB" feature, which keeps me and my guests connected at all times. Lastly, the variety of channels offered through the channel connection is a major benefit. Cons: One key area for improvement I'd love to see is the reporting functionality. I need to be able to run reports with a more itemized and detailed view to better manage our operations. Reasons for choosing Cloudbeds Good reputation, good customer support.. Read More HM Heather M. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Reviewed April 2026 Great support 5 Overall it works great with our inn. And I would to would definitely recommend to anyone needing a booking engine for their properties Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that I have great support when I need assistance. \[sensitive content hidden\] is a great rep and has showed me how to figure out everything i need. Cons: We just signed up with the groups some of it is still a little confusing but I have a great rep that always helps me out. Sometimes when booking.com books a reservation tho we have to make sure it's assigned on our live calendar. Read More Showing 1 - 10 of 342 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) ## Cloudbeds Popular Comparisons [Hostaway vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/hostaway/)[WebRezPro vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/webrezpro/)[Lodgify vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/lodgify/)[eZee Centrix vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/ezee-centrix/)[roommaster vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/roommaster/)[rezStream vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/rezstream/)[Amenitiz vs Cloudbeds](https://www.softwareadvice.com/hotel-management/amenitiz-profile/vs/cloudbeds/)[eviivo vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/eviivo/)[Little Hotelier vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/littlehotelier/)[Guesty vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/guesty/)[Mews vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/mews-commander/)[ThinkReservations vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/thinkreservations/)[RoomKeyPMS vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/roomkey/)[Innkeeper's Advantage vs Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/inkeepers-advantage/)[Beds24 vs Cloudbeds](https://www.softwareadvice.com/hotel-management/beds24-profile/vs/cloudbeds/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **21** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **14** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **11** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **10** times Stuck Between Options? 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