WebRezPro

RATING:

4.7

(170)

About WebRezPro

WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vacation rentals. WebRezPro enables property managers to handle front desk, reservations, housekeeping and accounting through a single interface. The system allows users to advertise deals, set-up special rates, create packages and reserve blocks of rooms for groups. The reports section analyzes reservation data and recognizes opportunities present in the market. WebRezPro offers an interface with various programs that front-offices already use. This includes Expedia QuickConnect, Booking.com, TravelClick and others in t...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
WebRezPro client map
Slide 1 of 5

WebRezPro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WebRezPro

1 - 5 of 170 Reviews

User Profile

Marianne

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

You wont find a more capable product or team to work with! It doesnt get any better than WebRezPro

PROS

Reliable product, prompt and informative customer service, affordable price. You won,t find a better PMS system for such an outstanding cost in our industry! From the easy navigation menu to the custom reporting functionality, WebRezPro has covered all of the must-haves and even some extra wish-list items for our small hotels. We wouldnt ever consider leaving WRP for any other PMS software!

Elizabeth

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great support team

We needed a more sophisticated system with accounting integration as we grew. This program handles it very well and things run smoothly.

PROS

The support team is always friendly and patient when we call in. The program, once you understand how its laid out, is easy to maintain and update. i.love the accounting integration as well.

CONS

Would love it if there was better integration with VRBO like there is with AirBnB. But I understand the hang up is not with WebRezPro so much as it's with the VRBO platform. Hopefully that will be worked out eventually. In the meant there is an easy work around.

Reason for choosing WebRezPro

Better system, better integration options, accounting segment and nice staff!

Reasons for switching to WebRezPro

Needed a more sophisticated system that could grow with our business.

Martine

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2020

Not impressed overall

PROS

The reports are the most powerful feature.

CONS

It is one of the least user-friendly software I have ever used. All the functionalities are difficult to find within the platform.

Reasons for switching to WebRezPro

Wanted a cloud-based platform that could integrate with our website and third party reservation systems

Kelly

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Ingonish Chalets

Excellent.

PROS

The ease of use. Anyone can use this software

CONS

There are some features that I would like to see added but nothing major

Reason for choosing WebRezPro

Combunation of Customer service, pricing and ease of use.

Roland

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2022

Review of software

It is a great program for keeping our business organized.

PROS

It helps keep us current with reservations and know what is happening in our business moment by moment. Overall, we have been very happy with the system. The staff is always willing to help us with our questions and needs. We appreciate that aspect the most.

CONS

I wish it had a way to track our competitors to keep our prices lower.

Reasons for switching to WebRezPro

It was years ago. They had changes in there business. I don't really remember all the specifics!