---
title: "Best Motel Software - 2026 Reviews & Pricing"
description: "Find the best Motel Software for your organization. Compare top Motel Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/hotel-management/motel-comparison/"
page_type: "subcategory"
language: "en"
---

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Motel Software

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# Best Motel Software of 2026

Updated November 9, 2026

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Expert advisors like Jacqueline, who have helped 1,000+ companies, can find the right software for your needs.

On this page

1.  Popular Comparisons
2.  Buyers Guide

Filter products

49 results

### Compare Products

Showing 1 - 25 of 49 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### [WebRezPro](/hotel-management/webrezpro-profile/)

- Overall rating: 4.6/5
- Reviews: 218
- Best for: Value for money
- Free trial: Not available
- Free demo: Not available

#### Overview

WebRezPro is a flexible, cloud-based property management system (PMS) built to give independent lodging providers the same operational power as major chains without the headache.

[Read more](/hotel-management/webrezpro-profile/)

#### Features

##### Best rated features

- Room Booking: 5/5
- Communication Management: 5/5
- Online Reservations: 5/5
- Mobile Access: 5/5

[See all features](/hotel-management/webrezpro-profile/#key-features)

---

### [Guesty](/hotel-management/guesty-profile/)

- Overall rating: 4.6/5
- Reviews: 1,031
- Starting price: $23.00/month
- Best for: Small businesses
- Free trial: Available
- Free demo: Not available

#### Overview

Guesty is the world’s #1 AI-powered vacation rental software for short-term rental hosts, built to help you scale with less effort.

Trusted by operators managing 500K+ properties,

[Read more](/hotel-management/guesty-profile/)

##### What users love

- Responsive and helpful support team
- Comprehensive onboarding and resources
- Centralized guest messaging automation

##### To take in mind

- Booking system inflexibility and glitches
- Expensive and unclear pricing structure
- Slow processes and workflow delays

#### Features

##### Best rated features

- Reviews Management: 5/5
- Financial Management: 5/5
- User Management: 5/5
- Content Management: 5/5

##### Worst rated features

- Sales Reports: 1/5

[See all features](/hotel-management/guesty-profile/#key-features)

#### Pricing

##### Lite

- Price: $23.00/month
- For 1-3 listings

##### Pro

- Price: Custom
- Pricing available upon request
- Tailored for 4-199 listings

##### Enterprise

- Price: Custom
- Pricing available upon request
- Solutions for 200+ listings

[See full pricing details](/hotel-management/guesty-profile/#pricing-and-plans)

---

### [Roommaster](/hotel-management/roommaster-profile/)

- Overall rating: 4.3/5
- Reviews: 130
- Starting price: $150.00/month
- Best for: Ease of use
- Free trial: Not available
- Free demo: Not available

#### Overview

roommaster (formerly innQuest) is a comprehensive hotel management platform built specifically for independent hotels, hotel groups, and B&Bs. Our unified ecosystem combines PMS,

[Read more](/hotel-management/roommaster-profile/)

#### Features

##### Best rated features

- Activity Dashboard: 5/5
- Booking Notes: 5/5
- Partner Management: 5/5
- Customer History: 5/5

[See all features](/hotel-management/roommaster-profile/#key-features)

---

### [Cloudbeds](/hotel-management/cloudbeds-profile/)

- Overall rating: 4.3/5
- Reviews: 351
- Best for: Small businesses
- Free trial: Not available
- Free demo: Not available

#### Overview

Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue

[Read more](/hotel-management/cloudbeds-profile/)

##### What users love

- Intuitive and user-friendly interface
- Centralized multi-channel booking control
- Comprehensive hotel operations toolkit

##### To take in mind

- Inconsistent and unresponsive support team
- Opaque pricing and upselling concerns
- Slow and limited email assistance

#### Features

##### Best rated features

- Booking Aggregation: 5/5
- Loyalty Program: 5/5
- Room Inventory: 4.7/5
- Inventory Management: 4.1/5

##### Worst rated features

- Third-Party Integrations: 1.7/5
- Reporting & Statistics: 3.4/5

[See all features](/hotel-management/cloudbeds-profile/#key-features)

---

### [RoomKeyPMS](/hotel-management/roomkey-profile/)

- Overall rating: 4.4/5
- Reviews: 90
- Free trial: Available
- Free demo: Not available

#### Overview

RoomKeyPMS is a cloud-based Property Management System that offers front office and property management capabilities, guest relationship management, an online booking engine,

[Read more](/hotel-management/roomkey-profile/)

#### Features

##### Best rated features

- Customizable Templates: 5/5
- Task Management: 5/5
- Calendar Management: 5/5
- Data Import/Export: 5/5

[See all features](/hotel-management/roomkey-profile/#key-features)

#### Pricing

##### Small Hotel

- Price: Custom
- Pricing available upon request
- Book a demo and get the price quote from the sales team.

##### Midsize Hotel

- Price: Custom
- Pricing available upon request
- Book a demo and get the price quote from the sales team

##### Large & Chain Hotel

- Price: Custom
- Pricing available upon request
- Book a demo and get the price quote from the sales team

[See full pricing details](/hotel-management/roomkey-profile/#pricing-and-plans)

---

### [Infor HMS](/property/inforhotel-profile/)

- Overall rating: 3.3/5
- Reviews: 6
- Starting price: $15.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

Infor Hospitality Management Solution (HMS) is a cloud-based property management solution (PMS) adaptive to meet today’s and tomorrow’s hospitality challenges. Infor HMS is used to

[Read more](/property/inforhotel-profile/)

#### Features

##### Best rated features

- Online Booking: 1/5
- Built-in Accounting: 1/5
- Billing & Invoicing: 1/5
- Housekeeping Management: 1/5

##### Worst rated features

- Reviews Management: 1/5
- CRM: 1/5
- Guest Experience Management: 1/5
- Reporting/Analytics: 1/5

[See all features](/property/inforhotel-profile/#key-features)

---

### [Skyware](/hotel-management/skyware-profile/)

- Overall rating: 4.3/5
- Reviews: 4
- Starting price: $5,000.00
- Free trial: Not available
- Free demo: Not available

#### Overview

Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and

[Read more](/hotel-management/skyware-profile/)

---

### [ReservationKey](/hotel-management/reservationkey-profile/)

- Overall rating: 4.9/5
- Reviews: 106
- Starting price: $37.00/month
- Best for: Small businesses
- Free trial: Available
- Free demo: Not available

#### Overview

ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a

[Read more](/hotel-management/reservationkey-profile/)

#### Features

##### Best rated features

- Reservations Management: 5/5
- For Vacation Rentals: 5/5
- Credit Card Processing: 5/5
- Customizable Templates: 5/5

##### Worst rated features

- Group Reservations: 4/5

[See all features](/hotel-management/reservationkey-profile/#key-features)

#### Pricing

##### Basic

- Price: $37.00/month
- The plan has unlimited users, daily backups, and SSL high encryption standards.

[See full pricing details](/hotel-management/reservationkey-profile/#pricing-and-plans)

---

### [Sirvoy](/hotel-management/sirvoy-profile/)

- Overall rating: 4.7/5
- Reviews: 301
- Starting price: $15.00/month
- Best for: Ease of use
- Free trial: Available
- Free demo: Not available

#### Overview

Sirvoy is a cloud-based Hospitality Management System, suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and

[Read more](/hotel-management/sirvoy-profile/)

#### Features

##### Best rated features

- Built-in Accounting: 5/5
- Dorms: 5/5
- Guest Experience Management: 5/5
- Multi-Location: 5/5

[See all features](/hotel-management/sirvoy-profile/#key-features)

#### Pricing

##### Starter

- Price: $15.00/month
- Pricing depends on the range of rooms.

##### Pro

- Price: $54.00/month
- Pricing depends on the range of rooms.

[See full pricing details](/hotel-management/sirvoy-profile/#pricing-and-plans)

---

### [Aiosell](/hotel-management/aiosell-profile/)

- Overall rating: 4.8/5
- Reviews: 75
- Starting price: $15.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Aiosell is an All in One Hotel Hotel System uses automation & AI to increase revenues for hotels. Aiosell system includes Property Management System, Revenue Management System,

[Read more](/hotel-management/aiosell-profile/)

#### Features

##### Best rated features

- Tax Management: 5/5
- Restriction Management: 5/5
- Kill Switch: 5/5
- Front Desk Management: 5/5

[See all features](/hotel-management/aiosell-profile/#key-features)

#### Pricing

##### Basic

- Price: $15.00/month

[See full pricing details](/hotel-management/aiosell-profile/#pricing-and-plans)

---

### [Stayflexi](/hotel-management/stayflexi-profile/)

- Overall rating: 4.7/5
- Reviews: 165
- Starting price: $40.00/month
- Best for: Customer support
- Free trial: Available
- Free demo: Not available

#### Overview

Stayflexi is a property management software that helps businesses in the hospitality industry manage various administrative operations related to housekeeping, room bookings,

[Read more](/hotel-management/stayflexi-profile/)

#### Features

##### Best rated features

- Inventory Tracking: 5/5
- Real-Time Updates: 5/5
- Payment Processing: 5/5
- Online Payments: 5/5

##### Worst rated features

- User Management: 3/5

[See all features](/hotel-management/stayflexi-profile/#key-features)

#### Pricing

##### Basic

- Price: $40.00/month

[See full pricing details](/hotel-management/stayflexi-profile/#pricing-and-plans)

---

### [Yanolja Cloud Solution Property Management System (PMS)](/hotel-management/ezee-absolute-profile/)

- Overall rating: 4.6/5
- Reviews: 405
- Starting price: $23.86/month
- Best for: Features
- Free trial: Available
- Free demo: Not available

#### Overview

Yanolja Cloud Solution PMS is an intelligent, cloud-based Property Management System designed to unify and automate every core hotel operation. From front office and reservations

[Read more](/hotel-management/ezee-absolute-profile/)

#### Features

##### Best rated features

- API: 5/5
- Customizable Reports: 5/5
- Accounting: 5/5
- Billing Rate Management: 5/5

##### Worst rated features

- Calendar Management: 2.5/5
- Reporting/Analytics: 3.7/5
- Housekeeping Management: 3.8/5
- Invoice Management: 4/5

[See all features](/hotel-management/ezee-absolute-profile/#key-features)

#### Pricing

##### Hotel Classic

- Price: $23.86/month
- The plan consists exclusively of a Cloud Property Management System.

##### Hotel Elite

- Price: $47.73/month
- The plan includes a Cloud Property Management System and a Booking Engine.

##### Hotel Star

- Price: $55.68/month
- The plan consists of a Cloud Property Management System and a Channel Manager.

[See full pricing details](/hotel-management/ezee-absolute-profile/#pricing-and-plans)

---

### [Inngenius PMS](/product/35559-inngenius/)

- Overall rating: 4.9/5
- Reviews: 30
- Starting price: $4.50/month
- Free trial: Available
- Free demo: Not available

#### Overview

InnGenius PMS is a cloud-based hotel management solution that provides front-desk management, housekeeping, booking and point-of-sale (POS) capabilities. The solution suits the

[Read more](/product/35559-inngenius/)

#### Pricing

##### Basic

- Price: $4.50/month
- The price is $4.50 per room. Minimum of $59.50 per month applies to accounts with less than 14

[See full pricing details](/product/35559-inngenius/#pricing-and-plans)

---

### [BananaDesk](/hotel-management/bananadesk-profile/)

- Overall rating: 4.7/5
- Reviews: 61
- Starting price: $29.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

BananaDesk is a cloud-based property management platform designed for small to medium sized hostels, hotels and B&Bs. It has a built in channel manager that connects to Booking.com

[Read more](/hotel-management/bananadesk-profile/)

#### Pricing

##### Basic

- Price: $29.00/month
- The plan is based on your property's maximum guest holding capacity.

[See full pricing details](/hotel-management/bananadesk-profile/#pricing-and-plans)

---

### [HotelKey](/hotel-management/hotelkey-profile/)

- Overall rating: 4.7/5
- Reviews: 72
- Free trial: Not available
- Free demo: Not available

#### Overview

HotelKey offers a hospitality management platform designed to cater to the diverse needs of the hospitality industry. The platform is a comprehensive solution for managing all

[Read more](/hotel-management/hotelkey-profile/)

#### Features

##### Best rated features

- Activity Dashboard: 5/5
- Customizable Reports: 5/5
- Inventory Management: 5/5
- Housekeeping Management: 5/5

##### Worst rated features

- Point of Sale (POS): 3/5
- Revenue Management: 3.5/5

[See all features](/hotel-management/hotelkey-profile/#key-features)

---

### [ibelsa.rooms](/hotel-management/ibelsa-rooms-profile/)

- Overall rating: 5/5
- Reviews: 12
- Starting price: €30.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

ibelsa.rooms is a cloud-based hotel management solution for businesses of all sizes. It’s suitable for hotels, hostels, motels, guest houses and apartment rentals. Key features

[Read more](/hotel-management/ibelsa-rooms-profile/)

#### Pricing

##### Basic

- Price: €30.00/month

[See full pricing details](/hotel-management/ibelsa-rooms-profile/#pricing-and-plans)

---

### [Hotel Link](/hotel-management/hotel-link-profile/)

- Overall rating: 4.6/5
- Reviews: 53
- Starting price: $50.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

Hotel Link empowers accommodation providers with digital marketing services and technology solutions without any technical jargon. A full suite of core online cloud-based services

[Read more](/hotel-management/hotel-link-profile/)

#### Features

##### Best rated features

- Customizable Reports: 5/5
- Channel Management: 5/5
- Online Booking: 4.9/5
- Multi-Channel Management: 4.8/5

##### Worst rated features

- Activity Dashboard: 3/5
- API: 4/5
- Customizable Templates: 4/5

[See all features](/hotel-management/hotel-link-profile/#key-features)

---

### [Noovy](/hotel-management/hotel-connect-profile/)

- Overall rating: 4.9/5
- Reviews: 11
- Starting price: €5.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Noovy is a cloud-based hospitality property management solution (PMS) designed to help independent hotels handle reservations, bookings and promotions from a unified platform. Key

[Read more](/hotel-management/hotel-connect-profile/)

#### Features

##### Best rated features

- Front Desk Management: 5/5
- Online Booking: 5/5
- Maintenance Management: 4/5
- Point of Sale (POS): 4/5

##### Worst rated features

- Rate Management: 4/5
- Promotions Management: 4/5
- Mobile Access: 4/5
- Employee Management: 4/5

[See all features](/hotel-management/hotel-connect-profile/#key-features)

#### Pricing

##### Basic

- Price: €5.00/month
- One clear low price for every hotel, use our cloud based PMS and channel manager for just € 5 per

[See full pricing details](/hotel-management/hotel-connect-profile/#pricing-and-plans)

---

### [Vital Guest](/hotel-management/vital-guest-profile/)

- Overall rating: 5/5
- Reviews: 7
- Free trial: Not available
- Free demo: Not available

#### Overview

Vital Guest is a user friendly, cloud-based Property Management System built to help hoteliers manage their property simply and easily with powerful Reservation Management tools

[Read more](/hotel-management/vital-guest-profile/)

---

### [SWITCH.CM](/hotel-management/switch-cm-profile/)

- Overall rating: 4.5/5
- Reviews: 51
- Starting price: $35.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

SWITCH.CM is a cloud-based property management solution designed to help hotels, hostels and guest houses streamline processes related to online bookings, invoicing, billing and

[Read more](/hotel-management/switch-cm-profile/)

#### Features

##### Best rated features

- Inventory Control: 5/5
- Employee Management: 5/5
- Online Booking: 5/5
- Reporting/Analytics: 5/5

##### Worst rated features

- Dynamic Pricing: 3/5
- Housekeeping Management: 3.5/5
- Channel Analytics: 4/5

[See all features](/hotel-management/switch-cm-profile/#key-features)

#### Pricing

##### Enterprisw

- Price: $95.00/month

##### Premium

- Price: $55.00/month

##### Basic

- Price: $35.00/month

[See full pricing details](/hotel-management/switch-cm-profile/#pricing-and-plans)

---

### [Quore](/product/476508-Quore/)

- Overall rating: 4.6/5
- Reviews: 17
- Starting price: $171.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

Quore is a hospitality operations solution that helps hoteliers worldwide streamline their hotel operations, improve communication and boost productivity. The cloud-based

[Read more](/product/476508-Quore/)

#### Features

##### Best rated features

- Front Desk Management: 5/5
- Inventory Management: 5/5
- Housekeeping Management: 5/5
- Maintenance Management: 5/5

##### Worst rated features

- Employee Management: 4/5
- CRM: 4/5

[See all features](/product/476508-Quore/#key-features)

#### Pricing

##### Basic

- Price: $171.00/month
- Your personalized pricing is influenced by factors such as room count and brand/management company.

[See full pricing details](/product/476508-Quore/#pricing-and-plans)

---

### [OwlNest](/hotel-management/owlnest-profile/)

- Overall rating: 5/5
- Reviews: 5
- Starting price: $5.00/month
- Free trial: Available
- Free demo: Not available

#### Overview

OwlNest is an intuitive three-in-one property management system, channel manager, and booking engine. Our powerful hospitality solution makes life easier to save hoteliers time.

[Read more](/hotel-management/owlnest-profile/)

#### Features

##### Best rated features

- Multi-Channel Sync: 5/5
- Room Inventory: 5/5
- Dynamic Pricing: 4.8/5
- Channel Analytics: 4.8/5

[See all features](/hotel-management/owlnest-profile/#key-features)

#### Pricing

##### Basic

- Price: $5.00/month

[See full pricing details](/hotel-management/owlnest-profile/#pricing-and-plans)

---

### [CabinKey](/hotel-management/blueberry-bed-profile/)

- Overall rating: 4.8/5
- Reviews: 8
- Starting price: $119.00/month
- Free trial: Not available
- Free demo: Not available

#### Overview

CabinKey is a complete vacation rental solution that provides businesses with the tools to manage the complexities of vacation property. CabinKey allows businesses to manage the

[Read more](/hotel-management/blueberry-bed-profile/)

#### Features

##### Best rated features

- Payment Processing: 5/5
- Reservations Management: 5/5
- Data Import/Export: 5/5
- Guest Communications: 5/5

[See all features](/hotel-management/blueberry-bed-profile/#key-features)

---

### [GuestSuites](/hotel-management/guest-suites-profile/)

- Overall rating: 4.8/5
- Reviews: 6
- Starting price: $150.00/month
- Free trial: Available
- Free demo: Available

#### Overview

GuestSuites is a hotel and property management solution that services all lodging industries including hotels, resorts, luxury inns, B&Bs, state parks and campgrounds, hospitals,

[Read more](/hotel-management/guest-suites-profile/)

#### Pricing

##### Basic - Cloud based PMS month-to-month

- Price: $150.00/month
- Cloud based includes cloud licenses, online booking engine, credit card processing, full 24/7

[See full pricing details](/hotel-management/guest-suites-profile/#pricing-and-plans)

---

### [TSSI](/hotel-management/tssrhea-profile/)

- Overall rating: 5/5
- Reviews: 2
- Starting price: $500.00
- Free trial: Not available
- Free demo: Not available

#### Overview

TSSI is a cloud-based timeshare management solution designed for resorts and travel clubs of all sizes. The platform allows businesses to manage booking channels, reservations,

[Read more](/hotel-management/tssrhea-profile/)

#### Features

##### Best rated features

- Payment Processing: 5/5
- Online Booking: 5/5
- Group Reservations: 5/5
- Customer Support: 4/5

##### Worst rated features

- Rate Management: 3/5
- Customer Support: 4/5

[See all features](/hotel-management/tssrhea-profile/#key-features)

---

1

[2](https://www.softwareadvice.com/hotel-management/motel-comparison/?__ai_markdown=true&page=2)

## Popular Comparisons

[

Guesty vs RMS

](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/rms/)[

Little Hotelier vs Yanolja Cloud Solution Property Management System (PMS)

](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/littlehotelier/)[

WebRezPro vs Cloudbeds

](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/webrezpro/)[

Stayflexi vs SiteMinder

](https://www.softwareadvice.com/hotel-management/site-minder-profile/vs/stayflexi/)[

Sirvoy vs Hotelogix

](https://www.softwareadvice.com/hotel-management/hotelogix-profile/vs/sirvoy/)[

Roommaster vs innRoad

](https://www.softwareadvice.com/hotel-management/innroad-profile/vs/roommaster/)

As a motel owner or manager, imagine someone on your staff mistakenly bills a guest for a three-night stay, when the person actually stayed four nights. Human errors due to manual entry can be costly for your business.

Motel software can help you avoid such errors. This type of software is designed to streamline operations such as managing housekeeping, processing payments, checking guests in and out, and handling bookings. This makes many everyday tasks easier, and it also creates more time for you to focus on tasks that require personal attention, such as interacting with your guests and working to improve the guest experience.

To help you find the right software for your motel, we've created this buyers guide.

Here's what we'll cover:

-   [What is motel software?](#Whatismotelsoftware)
    
-   [Common features of motel software](#Commonfeaturesofmotelsoftware)
    
-   [What type of buyer are you?](#Whattypeofbuyerareyou)
    
-   [Benefits of motel software](#Benefitsofmotelsoftware)
    
-   [Key considerations when buying motel software](#Keyconsiderationswhenbuyingmotelsoftware)
    

## What is motel software?

Motel software is a type of software that motel owners and managers can use to manage the operational and financial functions of their properties. It can also be used by hotels, resorts, bed-and-breakfasts, and other lodging businesses with quick guest turnover.

This type of software helps users streamline common tasks such as creating room reservations, scheduling housekeeping routines, and processing check-ins and check-outs. Some solutions also include advanced features such as customer relationship management (CRM), retail support, and employee management.

Reservations dashboard in [innRoad](https://www.softwareadvice.com/hotel-management/innroad-profile/) ([Source](https://www.softwareadvice.com/hotel-management/innroad-profile/)

## Common features of motel software

The features and functionalities offered by motel software are similar to those of [hotel management software](https://www.softwareadvice.com/hotel-management/) and bed-and-breakfast software. The ultimate goal of each of these solutions is to help you run an efficient, clean, and profitable lodging business.

Here's a look at some of the most common features:

| Feature | Description |
| --- | --- |
| Reservations management | Accept and track reservations and record them on a central booking calendar. Allow guests to reserve rooms themselves by integrating the reservation feature with your website and/or partnering with an online travel agency (OTA). |
| Channel management | Import reservations from your website and third-party OTA platforms into a central booking calendar. |
| Front desk management | Check-in and check-out guests, issue key cards, and manage room and booking change requests. |
| Point-of-sale | Create and process invoices for guests. Automatically add applicable taxes and any additional charges, such as room service or spa services, to the invoice; accept payments in multiple forms including cash, credit cards, or online transfers. |
| Dashboard | Access all features of the software from a centralized dashboard. |
| Housekeeping management | Track cleaning status for each room and schedule housekeeping requests. Also, keep a record of maintenance work. |
| Reporting | Generate detailed reports on bookings, housekeeping, financials, and guest communications. Also, customize reports as needed and share them with appropriate stakeholders. |
| Multiproperty support | Centrally manage operations across multiple properties with a single sign-in. |

---

Some solutions also offer advanced features such as:

| Feature | Description |
| --- | --- |
| Customer relationship management (CRM) | Communicate with guests via email and/or SMS and keep a record of each interaction. Share booking details with guests and take notes about their preferences and special requests. |
| Gift certificates/coupons | Offer and redeem gift certificates and discount codes for bookings and special packages. Create coupons or discount codes to share for online bookings. |
| Employee management and payroll | Create profiles for employees and capture information such as contact details, compensation, and benefits for each employee. Record time off and manage payroll within the system. |
| Inventory management | Maintain an inventory of housekeeping material and food items. Know when stock is about to run out and receive automatic reminders to place orders in advance. |

---

## What type of buyer are you?

To make sure you don't buy software with too many or too few features, it's important to understand what features to look for based on what type of software buyer you are. Buyers of motel software typically fall into one of the following categories:

-   **Single-location motel:** If you own a single property, the most common features such as front desk management, point-of-sale, and housekeeping management will usually suffice. In addition, you may want to seek out software that supports your website and facilitates management of postings on OTA platforms.
    
-   **Multiple property or motel chain:** If you own or manage multiple motels, look for a tool that offers multiproperty support. This will allow you to manage all the properties within a single system, and centrally organize bookings and guest information.
    
-   **Franchisees:** The software needs of franchisees can be quite similar to that of motel chains. However, some franchisors allow their franchisees to choose which software to use, while others specify which software can be used. Check with your franchisor for details.
    

## Benefits of motel software

Motel software can help users save time and money by reducing various recurring tasks. Additional benefits of adopting motel software include:

-   **Avoiding double or over booking:** See how many rooms are booked at any point, and ensure enough buffer between reservations. Manage bookings from multiple sources in real time.
    
-   **Streamlining front desk tasks:** Make front desk tasks simpler by processing check-ins and check-outs digitally and creating invoices within the system. Note down requests such as wake-up call or bedding preferences to provide a more personalized experience.
    
-   **Staying on top of housekeeping and maintenance needs:** Ensure all housekeeping and maintenance needs are met in time by tracking them in the system. Create a calendar for more efficient management of housekeeping staff.
    
-   **Monitoring in real time:** Increase visibility into the status and progress of each task and assess the efficiency of your staff with the help of detailed reports. Spot bottlenecks and identify ways to make your processes more efficient and effective.
    

## Key considerations when buying motel software

Keeping the following considerations in mind as you evaluate the many options on the market:

-   **Choosing either cloud-based or on-premise software:** In a cloud-based deployment, the vendor is responsible for hosting and maintaining the solution, and you can access it via a web browser or application. In an on-premise deployment, you are in charge of hosting and maintaining the software. Due to the lower upfront costs and flexibility, cloud-based software may appeal to small and midsize businesses; however, since hospitality businesses store personal and financial customer data, security can be a concern when hosting that data on third-party servers. Discuss both security concerns and the total cost of ownership with software vendors on your shortlist.
    
-   **Considering what advanced features you might need:** Advanced features such as CRM, gift certificates/coupons, retail support, and employee management may be more necessary for some motels than others. Before you make a final choice, evaluate some solutions with these features and see if they add enough value to your business to justify any extra cost.
    
-   **Mobile capabilities for remote management:** If you tend to be away from your front desk often or have multiple properties, look at software that also works on your smartphone or tablet.
    

Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication.