Updated January 27, 2025 at 9:57 AM
Best Resort Management Software of 2025
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Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning C...Read more about Cloudbeds
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WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels and vaca...Read more about WebRezPro
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roomMaster is a comprehensive and user-friendly cloud-based property management system designed to meet the diverse needs of hoteliers and property management professionals. This award-winning solution offers a wide range of tools and features, contributin...Read more about roomMaster
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eviivo Suite is an award-winning booking and property management platform, trusted by over 27,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify without compromise. eviivo's...Read more about eviivo
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Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management, online booking and a gi...Read more about Innkeeper's Advantage
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Mews is a cloud-based property management platform designed to streamline operations for the hospitality industry, including hotels, hostels and serviced apartments. The tool offers a range of functionalities that cater to the needs of property managers, f...Read more about Mews
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Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and boutiques. Skyware can also be installed as an enterprise computer network s...Read more about Skyware
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Infor Hospitality Management Solution (HMS) is a cloud-based property management solution (PMS) adaptive to meet today’s and tomorrow’s hospitality challenges. Infor HMS is used to manage a wide range of properties, and is recommended particularly for hote...Read more about Infor HMS
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Resort Data Processing (RDP) offers customizable property management solution to meet operational and budgetary requirements of property owners. The solution serves a wide range of property types including hotels & resorts, condominium, VR parks, campgroun...Read more about RDPWin
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ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in email templates and onl...Read more about ReservationKey
Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management, point-of-sale ...Read more about Hoteliga
Inn Style is a cloud-based property management system, channel manager, and internet booking engine – built by hoteliers for hoteliers. The all-in-one system streamlines repetitive admin, increases bookings, and enables accommodation owners to spend more t...Read more about Inn Style
eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing hoteliers to manag...Read more about eZee Absolute
Sirvoy is a cloud-based Hospitality Management System, suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management. Sirvoy’s...Read more about Sirvoy
SabeeApp is an all-in-one, cloud based hotel management software for modern hoteliers. From your account you can manage sales, reservations, pricing, administration and more. All your data is synced 24/7. We provide PMS, Booking Engine, Channel Manager, Gu...Read more about SabeeApp
InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login a...Read more about Innkey PMS
STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool. ConvertDirect can...Read more about ConvertDirect Booking Engine
Booking Automation is a cloud-based channel and property management software which assists vacation rental managers, hosts and tour operators with rate setting and online bookings. Its key features include communication, commissions, payment processing, in...Read more about Booking Automation
Clock PMS is a hotel management solution that helps users to manage reservations, front desk and point of sale operations. It is designed for businesses of all sizes. The solution helps users in providing a centralized database in order to manage user...Read more about Clock PMS
Streamline your hotel’s maintenance operations with Snapfix. Designed for simplicity, Snapfix uses photos for clear communication and a traffic light system for seamless collaboration. Easily track, manage, and resolve tasks in real time, ensuring efficie...Read more about Snapfix
HotelKey offers a hospitality management platform designed to cater to the diverse needs of the hospitality industry. The platform is a comprehensive solution for managing all aspects of hotel operations efficiently. Seamlessly integrating various features...Read more about HotelKey
5stelle* is a cloud-based hotel management software that offers client management, sales management, hotel administration and online booking. 5stelle* features property management, which allows users to manage pricing, reservations and hotel accounting. U...Read more about 5stelle
Stayflexi is a property management software that helps businesses in the hospitality industry manage various administrative operations related to housekeeping, room bookings, payment processing and more. Professionals can handle check-in/out processes and ...Read more about Stayflexi
Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies. Sistem Otel is able to integrate with a varie...Read more about Sistem Otel
Aiosell is an All in One Hotel Hotel System uses automation & AI to increase revenues for hotels. Aiosell system includes Property Management System, Revenue Management System, Channel Manager, Booking Engine, Reviews Manager, Purchase Management, Engineer...Read more about Aiosell
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Buyers Guide
This detailed guide will help you find and buy the right resort software for you and your business.
Last Updated on January 27, 2025A resort differs from a hotel in a few notable ways: Hotels are often located near main roadways, and serve as a nightly “home base” while travelers explore the surrounding area. Resorts, however, are often destinations in themselves. When it comes to software, they both require identical feature-sets, but resorts need some additional functionality to manage the more varied activities offered.
In this guide, we’ll differentiate between hotel management software and resort-specific systems, cover key considerations for prospective buyers and explain the pricing models.
What Is Resort Management Software?
Common Features of Resort Management Software
What Is Resort Management Software?
When compared to hotels, resorts tend to be spread across more land, which gives them space to offer more activities and amenities, such as horseback riding, nature excursions, golfing, tennis and more. Also, travelers often plan events at resorts to enjoy the natural surroundings and facility amenities, including weddings, business outings and other occasions.
While a resort requires the same reservation and front-desk software features offered in a hotel management system, these extra amenities bring with them potential issues. Resort staff must plan ahead and ensure scheduling is efficient to avoid problems that could drive away customers.
Therefore, resort management software supports the common functions of hotel management software, such as reservations, front desk and housekeeping management, point-of-sale (POS), maintenance capabilities and guest management capabilities—along with other, more specialized features. These can be offered either within an integrated suite or as standalone modules, and can integrate with an existing property management system.
Common Features of Resort Management Software
In addition to common property management functions, resort-specific software often offers one or all of the following features:
Spa services are commonly offered at resorts and require certain features to operate smoothly, such as appointment scheduling, a guest preferences database and inventory managing capabilities. | |
Some hotels have dining options, but most resorts have full on-property restaurants to manage. Restaurant functionality typically includes a POS system with debit and credit card processing, inventory management, employee scheduling and marketing and reporting features. | |
Catering & event management | Resorts can manage weddings, corporate retreats and other events, with food and beverage inventory management and cost analysis, invoicing, staff management and reporting functionality. |
A resort may offer shopping options to guests, from a basic general store to a clothing or jewelry shop. Like food and beverage establishments, these stores may require a POS system with debit and credit card processing and inventory management. | |
Activity management | Many resorts utilize their acreage to build world-class golf courses that draw thousands of players each year. Golfing and other popular activities, such as tennis, hiking or fitness classes, require scheduling software to maintain tee times and appointments, track member information and manage retail inventory. |
Club management | For membership services, such as for a golf clubhouse, a resort managing system can offer features that allow staff to create, modify and manage membership entries. This can also include features to maintain a loyalty rewards program; users can automatically notify loyalty program members when they earn points to encourage booking again. |
Maintenance management | Because resorts typically offer a wide variety of activities and services, maintenance is important to fix sudden infrastructure problems and keep facilities functional, safe and clean for guests. Maintenance functionality can help companies create a schedule for the upkeep of landscapes, buildings and machinery. |
Key Considerations
Resort managers should carefully consider the needs of their property before selecting a resort-specific system. Here are a few factors to keep in mind when making a decision:
Promotional functionality. Perhaps it’s a mountain full of snow to ski on; maybe it’s a sparkling beach, or a popular hiking trail through the nearby forest. Whatever the case, resort managers must promote their property’s strongest features to drive business. Choosing a system with strong marketing features, custom website creation and social media integration can help convey the character of your resort to the appropriate traveler segments.
Global Distribution System (GDS) integration. The GDS is a large network of hospitality companies and online travel websites that hotels and resorts can connect to using a central reservation system: a software feature that consolidates a hotel’s inventory and manages its Internet distribution. This ensures that your resort’s room rates and inventory are represented accurately and updated in real-time, so customers have the right information when booking online. Tapping into this system also increases the number of sales channels available to resorts, which can significantly increase revenue.
How Is It Priced?
Like other systems designed for hospitality or property management, resort management systems are priced by either a monthly subscription payment or a single, upfront cost:
Pricing Model | Description | Examples |
Subscription-based, or “Software-as-a-Service (SaaS)" | A monthly or annual fee, typically based on the number of rooms or units. Often denotes Web-based software. | RezOvation, WebRezPro, FrontDesk Anywhere |
Perpetual license fee | A one-time, per-user or per-computer fee, which can increase with the number of rooms. Some products allow multiple users on a single license, while others require an additional license for each user. | Northwind Maestro, RDPWin, Execu/Suite |