STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool.

ConvertDirect can be branded with company logos and colors, and users can configure booking packages, promotional codes, discounts and deals for customers. Automatic discounts can be set to appear at specific times. Customers can create trip itineraries and book multiple hotels, and users can also highlight offers on the booking page.

Reporting and analytics tools can help users track customer conversions, and other reports are also available. ConvertDirect is accessible in multiple languages and can handle various currencies. A rate-tracking tool displays users' lowest rates and competitors' rates to customers on the booking site. ConvertDirect can integrate with Google apps, Stripe, Expedia, Booking.com, PayPal, Clarity and more.

Support is offered online. Pricing is per month.

 

 



132 Reviews of ConvertDirect Booking Engine

Overall rating

4.66 / 5 stars

Filters:

Showing 1 - 20 of 132 reviews

March 2018

Sameer from The Byke Hospitality

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Excellent Tools Introduce by Staah & Always keep on upgrading the same as WatchMyRate.

Its excellent tools in term of Reviews which is very important in every sector.

Pros

Staah is the product which i'm using since past 4 years, Their is 0.01 second down-time. Infact many a times Staah helps its partners in term on any issues or down-time from 3rd Party side.

Cons

Its have been seen & observed by me that Staah does take a lot time to introduce or update the product, As his Tech Team does not want to start any new think with-out any full proof plan.
But from other side its always good for us as their is not error or down time is required to update the product.

Response from STAAH of STAAH

Replied March 2018

Thanks for your review Sameer! We appreciate your feedback and will use it to improve our services.

February 2018

Supreeth from Comau Power train

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Overall a helpful software

Pros

Its really a instant online booking for engine. Easy to configure, change, check and book. Great customer service.

Cons

Little long time and details for account set up.Some times the translation is not sufficient and complete

July 2017

Sameer from The Byke Hospitality

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2017

Excellent Design, Layout, Colour Change options, Banner Options & many more facilities is available.

Pros

Its Design, Looks, Banner Options, Flash Options, Scroller Option & many more facilities which Staah provided to sell your room on our Brand-Website which help us to increased more Revenue & guest satisfaction as well, Since we have moved our Booking engine to staah our ARR & Revenues has been increased by 7% & also being a Group of hotels its help to promote the other properties @ other locations.. As a marketing tools..

Cons

The Software should provide those guest details who have reached to the booking engine enter their details & did not complete the reservation. If this details are available with Hotel then Hotel can call the guest & convert him directly.

Response from STAAH of STAAH

Replied August 2017

Thank you for your review Sameer! We're glad you enjoyed using STAAH Booking Engine!

June 2017

KHANG SHEONG from Kimberley Hotel Georgetown

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2017

Overall is great and good enough

Instant online booking engine for my company hotel.

Pros

Easy to configure.
Easy to change content.
Great customer services.
Nice looking UI.
Mobile Friendly.
Many choice of theme.

Cons

Promo code function limited.
Server slow response time.
Not that flexible to implement tracking code.

Response from STAAH of STAAH

Replied June 2017

Thank you Khang Sheong for your review. We will pass your feedback to the team.

May 2017

Mahadi from Crystal Crown Hotel Petaling Jaya

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2017

Easy to setup and use

Fast confirmation emails and easy handling of dashboard

Pros

Fast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions

Cons

If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1

Response from STAAH of STAAH

Replied May 2017

Thanks for your review Mahadi!

July 2016

Megan from The Old Manse Boutique Bed and Breakfast

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

July 2016

Staah success

We have complete confidence in our booking management. Prior to using Staah we we inherited a system that wa fraught with obdouble booking and overbooking.

Response from STAAH of STAAH

Replied February 2017

Megan, thanks you for your review. We're glad that our system gives you confidence in managing your booking.

July 2016

Az from Resort Relax Fiji

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2016

Staah Review

Have only started looking into Staah and what all it offers a big learning curve for me. The support staff are quite helpful.

Response from STAAH of STAAH

Replied July 2016

Thank you for your review Az!

July 2016

Avadhoot from The Resort Hotel

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

User friendly and Highly efficient

We are using this software for almost 3-4 years and are quite happy with their services and customer support. Very convenient to use and manage the rates & rooms inventory just by the click of a button.

Response from STAAH of STAAH

Replied July 2016

Thank you for your review Avadhoot, your feedback is much appreciated.

July 2016

Vibhor from Wains hotel Dunedin

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

July 2016

Wains Hotel Dunedin: Front office Manager

The best thing is its very easy to reach Staah technicians over the phone or email and they reply really quickly. Dealings have always been friendly and Staah techs are always willing to help us.

Response from STAAH of STAAH

Replied July 2016

Vibhor, Thank you so much for your review. We really appreciate your feedback and have taken your comments on board.

July 2016

Karan from Four Canoes

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

Excellent.........

STAAH has help us to control and grow our business with simple access to online distribution and digital marketing services. We have found the software to be extremely simple to use yet efficient. STAAH is very reliable and all of our data stored is secure and can only be accessed by the hotel.

Response from STAAH of STAAH

Replied July 2016

Thank you Karan for your review. We really appreciate your comments.

July 2016

Nikki from Pacific Palms Resort

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2016

So far so good!

have finally entered the online booking world and so far are loving the experience. Thanks to Staah for making it an easy transition.

Response from STAAH of STAAH

Replied February 2017

Nikki, Welcome to the online booking world! It's a competitive environment out there. Thanks for choosing STAAH!

July 2016

Gaylene from Havana Motor Lodge

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

Staah Channel Manager

When starting out with Staah, we had a problem with the connection between Staah and Callista. Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since. Ever since then Cheyenne has been most in a helpful, patient manner.

Response from STAAH of STAAH

Replied February 2017

Gaylene, I'm glad the connect issue has been sorted. It was our pleasure assisting you and getting you connected. I will pass your comment to Cheyenne as well.

July 2016

Fauzan from Swiss-Belresort Coronet Peak

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2016

Great Service

Its easy simple takes no time to get a hang of it !! Great product.. customer service excellent especially Anu great person to deal with ... a big thums up !!

Response from STAAH of STAAH

Replied July 2016

Thank you Fauzan!

July 2016

JAYA from THE IRIS HOTEL

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

resolving in overbooking issue

We are feeling total very comfortable M/s.Staah , and we are receiving more over 35% of booking daily From and we are feeling 100% fulfilled with Staah

Response from STAAH of STAAH

Replied February 2017

Jaya, we are happy to hear that we help you eliminate overbooking issues and increase number of bookings. Thanks for choosing STAAH!

July 2016

Steve from Swiss-Belhotel International

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

The best channel manager on the market

Staah channel manager is a simple easy to use channel manager that connects to all major OTAs seamlessly.

Response from STAAH of STAAH

Replied July 2016

Thank you for your kind words Steve! Your review is much appreciated.

July 2016

Gillian from Esplanade Motel

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

Esplanade Motels - Gore

Now I am getting use to using a Channel Manager it is great. The team who helped us set it up were very helpful

Response from STAAH of STAAH

Replied February 2017

Gillian, we're glad you enjoy using our channel manager. It is our goal to help businesses like yours eliminate overbookings. Thanks for choosing STAAH.

July 2016

Amanpreet from Motel 80

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

5 of 5

July 2016

Excellent service and Prompt Response

Since we began with STAAH its been a good experience learning so many things about it. Staah Customer service is good. Specially Cheyanne been very nice and Helpful from the first day of Setting up system and making the smooth flow of work.

Response from STAAH of STAAH

Replied July 2016

Thank you for your review Aman! Your feedback is much appreciated.

July 2016

Brad from Mt Potts Lodge

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

Mt Potts Staah Reveiw

From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated. All the people have been an absolute pleasure to deal with and a pleasure to work with , normally I wouldn't do this, but Cheyenne and Raynor especially have gone above and beyond and really been a big help to our business, so we really appreciate that and they are a credit to your company. For us at times the support is a major factor for us, reliability and trust in our partners, being able to pick up the phone and call for assistance, email or the portal. All the people at Staah have been fantastic, thank you.

Response from STAAH of STAAH

Replied July 2016

Brad, Thank you so much for taking your time to review STAAH. Your comments is much appreciated and it definitely motives us to do better!

July 2016

Morgen from Arista Capri Motel

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

July 2016

Simply the best!

I find STAAH very easy to use. Any updates are always logical and seamless. STAAH integrates with our motel room software perfectly and inventory and price updates are quick and accurate reflecting in an instant on our STAAH hosted website.

Response from STAAH of STAAH

Replied July 2016

Many thanks for your kind words Morgen. We really appreciate you taking your time to review STAAH.

July 2016

Priyanthi from Lespri

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

July 2016

maintaining availability is GREAT.

maintaining availability is great. But some times we find the rooms are closed without any bookings. Credit card details retrieval needs high attention.

Response from STAAH of STAAH

Replied July 2016

Thank you for your review Priyanthi. We appreciate your feedback and have taken your comments on board.