# ReservationKey Software Reviews, Demo & Pricing - 2026 > Review of ReservationKey Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hotel-management/reservationkey-profile --- [Home](https://www.softwareadvice.com/) / [Vacation Rental Software](https://www.softwareadvice.com/vacation-rental/) / ReservationKey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/reservationkey-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/reservationkey-profile/alternatives/) # ReservationKey 2026: Benefits, Features & Pricing Wondering if ReservationKey is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ReservationKey 4.9 [(104)](https://www.softwareadvice.com/hotel-management/reservationkey-profile/reviews/) Pricing Starting at $37.00 per month ### About ReservationKey ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in email templates and online payment processing. ReservationKey allows hotel managers to create reservation websites using built-in themes or customize pages. view property availability through a calendar. Bookings can be modified in the calendar view by dragging and dropping reservations to different dates. ReservationKey lets users monitor traffic on the booking page, as well as when a customer makes an availability search. Users can also track reservations made by each member of their staff through individual staff accounts. The solution offers integration with MyAllocator that provides connections to other online travel agencies such as Airbnb, VRBO, Expedia, TripAdvisor and more. Services are offered on a monthly subscription basis with support available via email, over the phone and through an online knowledge base. Wondering if ReservationKey is right for your organization? Our Vacation Rental Software selection experts can help you in 15 minutes or less. ## ReservationKey User Interface ## Popular ReservationKey Alternatives Main Product ReservationKey 4.9 [(104)](https://www.softwareadvice.com/hotel-management/reservationkey-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.98Value for money - 4.88Customer support - 4.79Functionality Pricing Starting at $37.00 per month Get Price Alternative Product [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) 4.7 [(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.70Value for money - 4.76Customer support - 4.37Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Caterbook](https://www.softwareadvice.com/hotel-management/caterbook-profile/) 5.0 [(25)](https://www.softwareadvice.com/hotel-management/caterbook-profile/reviews/) Ratings Breakdown - 4.92Ease of use - 4.79Value for money - 5.0Customer support - 4.80Functionality Pricing Starting at £70.00 per month Get Price Alternative Product [Stayflexi](https://www.softwareadvice.com/hotel-management/stayflexi-profile/) 4.7 [(163)](https://www.softwareadvice.com/hotel-management/stayflexi-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.65Value for money - 4.78Customer support - 4.50Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.3 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.07Value for money - 4.05Customer support - 4.14Functionality Pricing Available upon request Get Price ## ReservationKey Pricing and Plans Starting price: $37.00 per month Free Trial Free Version Basic $37.00 usage based, per month Plan includes: - Automate - Booking Engine - Channel Manager - Credit Card Payments - Easy Reporting - Simple Calendar Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ReservationKey Features - Popular features found in Vacation Rental Availability Management Channel Management Contact Management Guest Experience Management Housekeeping Management Marketing Automation Online Booking Owner Statements Payment Processing Property Management Reservations Management Work Order Management - More features of ReservationKey Access Controls/Permissions Activities Booking Activity Dashboard Availability Indicator Booking Management Booking Notes Built-in Accounting Calendar Management Calendar Sync Credit Card Processing CRM Customer History Customer Support Customizable Branding Customizable Reports Customizable Templates Data Synchronization Discount Management Drag & Drop Electronic Payments Email Management Email Templates Financial Management For Vacation Rentals Front Desk Management GDS/OTA Integration Group Reservations Inventory Management Loyalty Program Multi-Channel Management Multi-Language Multi-Property Promotions Management Rate Management Real-Time Notifications Reporting/Analytics Reporting & Statistics Room Booking Single Property Third Party Booking Third-Party Integrations User Management Website Integration ## ReservationKey Integrations authorize.net Integration rated undefined from -1 review ## ReservationKey User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 9% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 5.0 Customer support 4.9 Functionality 4.8 Charla T. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed November 2020 So glad we signed on 5 I can truly say that our company growth was due, in large part, to implementing Reservation Key. I was originally a "One Woman Show" trying to keep on top of reservations, Guest Emails, Payments, Website Updates, etc. We adopted RK when we had 3 units. Today, our company has 22 units, and several staff members. Having access to this technology at such an easy Monthly Price and Easy Learning Curve meant that I could scale the business, and have more free time (and less frustration). Without RK, I would have easily been burnout once I hit 5 properties, and we would have never had the opportunity to provide employment to so many great people. I speak at Industry Events and "Have you considered ReservationKey?" seems to be a frequent piece of advice that I am giving attendees as they explain their personal frustration with choosing between Reservation Spreadsheets or Over-Priced Software. I know ... it sounds like too glowing of a review. I've used the ReservationKey since 2009. When any company over-delivers by as much as ReservationKey as over-delivered, it shouldn't be surprising that they have overly happy users willing to write long-winded online reviews. But if you don't believe that I am a real person, and a real user, just track us down on Google. Our Company is "Rockies Rentals". We are based in Canmore Alberta Canada. My name is Charla. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great Customer Service -- really responsive, and personable. The Built In Website, and Payments. Auto Scheduled Emails. No Contracts; No Set Up Fees. A great price -- well worth the fee even just for someone with one unit, or a small inn. Ease of use. Having Multiple Users. The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone. Cons: Because the software is made for a myriad of Hospitality Services Providers (Hotels, Campgrounds, BnBs, Vacation Rentals), it's hard to provide the right thing to a diverse group of users. That being said, the User Forum was amazing! If we encountered a quirk that worked well for a Hotel User, but not-quite-right for our needs, there would always be another helpful User who knew how to accomplish what we needed with just a few little User Tweaks. The entire User Forum was full of happy, generous users who were keen to share their ideas and help others. Reasons for switching to ReservationKey I made the switch because spreadsheets are archaic. Plain and Simple. Read More MR Margo R. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed July 2019 Great product 5 Have been using since 2014 and not planning to change any time soon. I was able to set it all up with a minimal help. Support is great. Even though I am in different time zone it never takes long to get the help. Thank you, it makes my life easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Once set up the system is easy to use and update the info as needed. Cons: There is nothing that I do not like about it. Reasons for switching to ReservationKey This system came recommended by other innkeepers and it lives to its reputation. Read More JS John S. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed August 2019 Love this system! 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support Previously 5 5 Functionality Pros: ReservationKey is very affordable. It has all the features that much more expensive software and with a little work, you can customize it to do just about anything you need. Cons: The initial setup is a bit of work but once you get past that it's great. Read More Robert K. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed October 2018 Reservation Key is Invaluable to my Business 5 I started a small hotel 7 years ago with never having been in the business and no idea where to start with a reservation system. Another hotel recommended Reservation Key and I am glad I followed their advice. From the beginning, it was very easy to set up and learn. Also, they continue to refine and add features. I am also amazed how fast and thorough the support is. The system is very easy to use but it also has LOTS of functions that I can sometimes forget. No question is too small for an answer, and it is easy to search on their support site for most answers. I do not hesitate at all to recommend Reservation Key to others. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Flexibility, amazing support for questions, ease of use, email templates (with tracking capabilities), access on my computer and iPad. Cons: There really is nothing I am unhappy with. Vendor Response Thank you for your very nice and supportive comments! Replied October 2018 Read More RM Reinhold M. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed April 2019 many years of great experience 5 In our experience the integration with MyAllocator was one of the biggest achievements that the company did and it happened just in time for us, when it became unfortunately necessary to join OTA to keep bookings strong. The customer service of this company is simply outstanding. Whenever you have question, they get resolved via the "forum" , which seems to be a great way to communicate. In our memory we never needed a problem solved over the phone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We are using Reservation Key since 2012 and chose it because at this time it was one of the most affordable softwares around and easy ti use. The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking. Never once did we feel we made a wrong choice. The software definitely has all the features you might be looking and we must admit that we don't even take advantage of things that are there to run a successful business. Cons: For us cons don't exist. Only this question seems to be a con since it is looking for more words. Read More Santiago C. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed October 2018 Great Value for Money and all the functions you need! 4 Very good! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great value for your money. We also really like all the features that the tool offers, like reporting tools, calendar view, customer data base. The tool is very easy to use, and efficient. Cons: The booking page is very old school, and not very pretty. It also does not give you a lot of room to edit if you are not an advanced coder. Having said that, it works very efficiently. Direct bookings come through without any issues, howerver I would like to provide to my guests a more user friendly, and modern reservation page. I am sure Reservation Key will improve this part of the tool. Read More Scott H. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed September 2018 The best of all I have used 5 We have run 2 Inns with a total of 20 rooms for around 18 years. Reservation Key was my 4th software program that I had used and I started using it around six or seven years ago. Hands down, it is the best. I have recommended it to several other Inns in our area B&B society and they are all glad they made the switch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Taking reservations on my cell phone while in a grocery store is nice. There is nothing else I need it to do. I set it years ago and it works great. Cons: I am not having any problems with the software at all. Vendor Response Thank you for the nice review! We are glad to have been able to work with you over the years to help with refining and developing the software. Replied October 2018 Read More JD Jessica D. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed November 2018 Best system for the money, excellent support, great for newbies and experienced users! 5 Absolutely excellent! From functionality, to support, to progress, 5 stars. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of help to get set up and once you are up and running, super community for assistance, as well as developer assistance. The system of communication with our guests has been a huge part of our success in gathering reviews and staying in touch with our guests. The calendars and reports make the day to day management super easy and I love the ability to set up multiple logins to track the work of my staff. All the tools I could ever need at a price that I can afford for my small business! (No, I was not paid to write this! Promise....I've been using the system for well over 5 years and have met with almost every other provider out there...every one is missing a key feature and are charging more!) Cons: Since I am being forced to choose something I like least, I suppose I'll go with the themes, but that's not really a negative....ask for help and you shall receive! Read More LF Laura F. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed May 2019 Excellent value for the cost 5 Overall I am very happy with the service provided by ReservationKey, and am particularly pleased with the excellent customer support and ability to directly communicate with the developers. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The software is highly customizable, so it can be made to fit your property exactly the way you want to run it. The visual layout of the calendar is excellent, and the direct booking platform is easy to manage. Cons: Managing pricing is still a little tricky, though they've been making ongoing improvements ever since I started using the software in 2015. Basic pricing, discounts, and things like minimum stay requirements are easy enough, but once you start getting into the really fancy stuff (multiple rates per room varying by season, to be super specific), the software is still functional but currently lacks elegance. Read More Gina N. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Reviewed October 2018 Works Well for A Stone's Throw BB 5 Res Key has worked incredibly well as a reservation system for our BB. Great reliability and excellent customer service when needed. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Reliability of the software - GREAT! Accessibility of customer service for assistance with any issue The Cost Cons: Initially understanding the terminology and use of some coding words Read More Showing 1 - 10 of 104 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/reservationkey-profile/reviews/) ## ReservationKey Popular Comparisons [Sirvoy vs ReservationKey](https://www.softwareadvice.com/hotel-management/reservationkey-profile/vs/sirvoy/)[Lodgify vs ReservationKey](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/reservationkey/)[Caterbook vs ReservationKey](https://www.softwareadvice.com/hotel-management/caterbook-profile/vs/reservationkey/)[Stayflexi vs ReservationKey](https://www.softwareadvice.com/hotel-management/reservationkey-profile/vs/stayflexi/)[Cloudbeds vs ReservationKey](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/vs/reservationkey/)[Little Hotelier vs ReservationKey](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/reservationkey/)[eZee Absolute vs ReservationKey](https://www.softwareadvice.com/hotel-management/ezee-absolute-profile/vs/reservationkey/)[ThinkReservations vs ReservationKey](https://www.softwareadvice.com/hotel-management/reservationkey-profile/vs/thinkreservations/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/reservationkey-profile/alternatives/) ## Other Top Recommended Vacation Rental Software [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) **4.8** (1576) Recently recommended **8** times [Hostfully Guidebooks](https://www.softwareadvice.com/hotel-management/hostfully-profile/) **4.8** (123) Recently recommended **7** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **6** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (478) Recently recommended **3** times Stuck Between Options? 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