# Best Reservations Software - 2026 Reviews & Pricing > Find the best Hotel Reservation Software for your organization. Compare top Hotel Reservation Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/hotel-management/reservation-comparison --- [Home](https://www.softwareadvice.com/) / Reservations Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Reservations Software of 2026 Updated June 23, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 397 results ### Compare Products Showing 1 - 25 of 397 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) 4.59 [(217)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary A completely cloud-based hotel Property Management System, WebRezPro features a central reservation system and an Internet booking engine to ensure guests are able to book rooms directly from your website.... [Read more](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) ### Best rated features: Room Booking 5.0 Occupancy Management 5.0 Mobile Access 5.0 Customizable Branding 5.0 [See all features](https://www.softwareadvice.com/hotel-management/webrezpro-profile/#key-features) [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) 4.30 [(342)](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.... [Read more](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) ### What users love - Intuitive and user-friendly interface - Centralized multi-channel booking control - Comprehensive hotel operations toolkit ### To take in mind - Slow and unhelpful customer service - Opaque pricing and upselling issues - Delayed and limited email assistance ### Best rated features: Multi-Language 5.0 Drag & Drop 5.0 For Hostel/Dorm Managers 5.0 Dorms 5.0 ### Worst rated features: Pipeline Management 1.0 Multi-Property 1.0 Price/Margin Management 1.5 [See all features](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/#key-features) [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) 4.61 [(59)](https://www.softwareadvice.com/hotel-management/mews-commander-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. Founded in 2012 in Prague, what began in a single hotel has grown into a global platform powering the modern hospitality industry. The Mews platform spans PMS, POS, RMS, Housekeeping and Payments, helping hoteliers move from property management to profit management. By connecting every layer of hotel operations and revenue, Mews enables teams to drive efficiency, maximize profitability and deliver exceptional guest experiences at scale. Today, Mews powers more than 15,000 customers across 85 countries, serving clients from global hospitality brands to independent properties. With a highly connected hospitality cloud and an extensive ecosystem of integrations, Mews provides hoteliers with unmatched functionalities, flexibility and connectivity all supported by AI to run their businesses their way. Mews has been consistently recognized for its innovation and workplace culture. The company was named Best PMS in 2024, 2025 and 2026, Best POS in 2026, and has been listed among the Best Places to Work in Hotel Tech for six consecutive years by Hotel Tech Report. To date, Mews has raised $710 million from investors including EQT Growth, Atomico, HarbourVest Partners, Kinnevik, Battery Ventures, Tiger Global Management and Goldman Sachs Alternatives, accelerating its mission to redefine hospitality through technology.... [Read more](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) ### Best rated features: Channel Management 5.0 Activity Dashboard 5.0 Booking Management 5.0 Inventory Management 5.0 ### Worst rated features: Marketing Automation 1.0 [See all features](https://www.softwareadvice.com/hotel-management/mews-commander-profile/#key-features) [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) 4.75 [(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary rezStream is property management solution specifically developed for small, independent lodging properties with 50 units or less. It offers a simple, easy-to-use interface that allows users to onboard quickly and start using the software with little to no training. rezStream Cloud helps users automate day to day operations such as guest emailing, rate management, contactless check in and much more. The software also provides the necessary tools for dynamic pricing, secure credit card processing and analytics. It allows hotel staff to be on top of all their daily responsibilities and have more time to concentrate on the guests.... [Read more](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) ### Best rated features: Booking Management 5.0 Revenue Management 5.0 Billing & Invoicing 5.0 Inventory Management 5.0 ### Worst rated features: Spa/Activity Management 1.0 Loyalty Program 2.5 Maintenance Management 3.0 [See all features](https://www.softwareadvice.com/vacation-rental/rezstream-profile/#key-features) ### rezStream $95.00/month Exact price depends on the type and number of features you select. [See full pricing details](https://www.softwareadvice.com/vacation-rental/rezstream-profile/#pricing-and-plans) [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) 4.30 [(129)](https://www.softwareadvice.com/hotel-management/roommaster-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary roomMaster offers a system that's been around for 20 years & fits the needs of any size hotel from small B&B to large resort. The software has great reservation and reporting functions and can be linked to Expedia and Booking.com.... [Read more](https://www.softwareadvice.com/hotel-management/roommaster-profile/) ### Best rated features: Customer History 5.0 Booking Notes 5.0 Partner Management 5.0 Dynamic Pricing 5.0 [See all features](https://www.softwareadvice.com/hotel-management/roommaster-profile/#key-features) [Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/) 4.56 [(89)](https://www.softwareadvice.com/hotel-management/campspot-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada. Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface. A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction. Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer support.... [Read more](https://www.softwareadvice.com/hotel-management/campspot-profile/) ### Best rated features: Channel Management 5.0 Utility Billing 5.0 Third-Party Integrations 5.0 Multi-Location 5.0 ### Worst rated features: Customer Support 1.0 Rental Management 3.6 Rate Management 3.6 [See all features](https://www.softwareadvice.com/hotel-management/campspot-profile/#key-features) [Megasys](https://www.softwareadvice.com/crm/megasys-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Megasys Hospitality Solutions offers an extensive Property Management Software Portfolio known as HMS, tailored for various segments within the hospitality industry. HMS is a comprehensive system with modules including Reservations, Front Desk, Guest Profiles, Groups, Conference Services, Sales and Catering, Event Planning, Housekeeping, Engineering, Meal Management, Recreation Scheduling, Point of Sale, Inventory, and more. Megasys' Software is operational in Hotels / Resorts, State Park Lodging & Campgrounds, Condominium Properties, Conference & Retreat Centers, RV Campgrounds, Glamping and Restaurants & Retail Outlets. Key Features: Customizable Solutions: Tailored to fit the unique needs of different property operations, ensuring flexibility and efficiency. Streamlined Operations: Convenient grouping of transactions expedites check-in and check-out cycles, enhancing guest experience. Insightful Reporting: Retains critical guest information for developing marketing and statistical reports, aiding in strategic decision-making. User-Friendly Dashboards: Provides real-time information at your fingertips, including occupancy rates, housekeeping status, financial data, and availability calendars. Guest Facing Functionality: Includes GuestHost, a browser and mobile application for accessing key dashboards and performing guest-facing functions. Online Booking Integration: Seamlessly integrates with GuestRez and CampRez for online reservation bookings, offering real-time inventory and rate updates. Integrated Point of Sale: MegaTouch POS serves as an integrated yet stand-alone Point of Sale module, adaptable for various hospitality operations such as food & beverage outlets and retail shops. Inventory Management: Offers a comprehensive backend Inventory System for tracking actual and perpetual inventory, ensuring efficient stock management and reorder processes. Campground Specific Booking: CampRez specializes in online bookings tailored for campground accommodations, allowing guests to book by site type and location. Conference Services Integration: Fully integrated with Portfolio HMS, the Conference Services module combines group sales and event management, providing real-time availability for both lodging and meeting rooms. Megasys Hospitality Solutions' Portfolio HMS caters to a wide range of hospitality segments including independent hotels/resorts, state park lodgings, condominium properties, conference and retreat centers, RV campgrounds, restaurants, and retail outlets. With its user-friendly interface, customizable features, and integrated solutions, Portfolio HMS enhances operational efficiency and guest satisfaction across diverse hospitality environments.... [Read more](https://www.softwareadvice.com/crm/megasys-profile/) [Park With Us](https://www.softwareadvice.com/campground-management/park-profile/) 4.88 [(25)](https://www.softwareadvice.com/campground-management/park-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Managing your campground has never been this simple. Park With Us is the world’s most user-friendly campground management software, and it’s always free for you. You'll be an expert in minutes with our simple drag-and-drop interface to manage your short-term and seasonal reservations, including invoicing and utility readings. Campers can also book right from your website with a branded booking flow that will allow them to reserve their site in 60 seconds or less. Whether it's an RV site, tent, cabin, kayak, boat slip, or anything else - you can automate all sides of your business. Book a demo today, and we'll set up your park for you—completely free! Once you're ready, we’ll have you live within a week, bringing in more campers and giving you more time to focus on what matters.... [Read more](https://www.softwareadvice.com/campground-management/park-profile/) ### Best rated features: Online Reservations 5.0 Permit Management 5.0 Multi-Language 5.0 Group Scheduling 5.0 ### Worst rated features: Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/campground-management/park-profile/#key-features) ### Free, forever! $0.00one time Campers can make reservations right from your website in under 60 seconds. Those who choose to book/pay online pay a small service fee. If that presents an issue they can always contact you directly and you can manually create the reservation without any fees. This means we can give you software to manage your park for free and campers can book with ease — a win-win for everyone.... [Read more](https://www.softwareadvice.com/campground-management/park-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/campground-management/park-profile/#pricing-and-plans) [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.42 [(478)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Guesty is the world’s #1 AI-powered vacation rental software for short-term rental hosts, built to help you scale with less effort. Trusted by operators managing 500K+ properties, the Guesty Distribution Hub™ gives you best-in-class connections with real-time sync to Airbnb, Vrbo, Booking.com, and 60+ channels. You can then manage all bookings and messaging from one place thanks to the Multi-Calendar and Unified Inbox. Whether you’re a host getting started with Guesty Lite or a manager scaling a complex portfolio with Guesty Pro or Guesty Enterprise, you’ll find the tools to grow smarter and faster. On average, most users see a 33% revenue boost in their first year. With 300+ new features every year, Guesty is at the forefront of innovation with a range of AI tools. The Guesty PriceOptimizer™ drives revenue, Guesty ReplyAI™ speeds up your communications, and GuestyPay Protect™ protects you from fraud. And there’s so much more. Explore all you can do with Guesty at guesty.com... [Read more](https://www.softwareadvice.com/hotel-management/guesty-profile/) ### What users love - Responsive and helpful support team - Feature-rich but steep onboarding - Centralized guest messaging automation ### To take in mind - Booking sync and flexibility issues - Expensive and unclear pricing structure - Slow processes and workflow delays ### Best rated features: User Management 5.0 Multi-Property 5.0 Content Management 5.0 Financial Management 5.0 [See all features](https://www.softwareadvice.com/hotel-management/guesty-profile/#key-features) ### Lite $23.00/month For 1-3 listings ### Pro Custom Pricing available upon request Tailored for 4-199 listings ### Enterprise Custom Pricing available upon request Solutions for 200+ listings [See full pricing details](https://www.softwareadvice.com/hotel-management/guesty-profile/#pricing-and-plans) [IQware](https://www.softwareadvice.com/lost-and-found/iqware-pms-profile/) 3.50 [(16)](https://www.softwareadvice.com/lost-and-found/iqware-pms-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary IQware's Property Management System (IQpms) is a comprehensive Hospitality solution designed to enhance RevPAR and effectively meet the distinct needs of various accommodations, ranging from small to large Hotels, Condo-Hotels, Resorts, and Multi-Property Operations. Its scalability and modularity enable customization to suit specific geographical and seasonal demands. IQware offers flexibility with options for cloud-based or on-site server setups, as well as remote or in-person training, allowing businesses to tailor the system to their preferences.... [Read more](https://www.softwareadvice.com/lost-and-found/iqware-pms-profile/) ### Best rated features: Activity Dashboard 5.0 Online Booking 5.0 GDS/OTA Integration 5.0 Reservations Management 5.0 ### Worst rated features: Contact Management 3.0 Template Management 4.0 [See all features](https://www.softwareadvice.com/lost-and-found/iqware-pms-profile/#key-features) [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) 4.79 [(431)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES! ResNexus is a cloud-based property management software that helps increase reservations and revenue. As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions. The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system. The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season. OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS! ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature! During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay. Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY! ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more. That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. See our comparison page for more info: https://resnexus.com/comparisons/ WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. MADE FOR PROPERTIES OF ALL SHAPES AND SIZES ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals. Find out why thousands of properties feel ResNexus is the best property management software in the industry.... [Read more](https://www.softwareadvice.com/hotel-management/resnexus-profile/) ### What users love - Responsive and knowledgeable support team - User-friendly and intuitive interface - Comprehensive reservation workflow tools ### To take in mind - Cumbersome and limited payment handling ### Best rated features: Performance Metrics 5.0 Utility Billing 5.0 Media Library 5.0 Customizable Templates 5.0 ### Worst rated features: Lease Tracking 1.0 Housekeeping Management 3.5 [See all features](https://www.softwareadvice.com/hotel-management/resnexus-profile/#key-features) ### Essentials $30.00/month ### Premier $50.00/month [See full pricing details](https://www.softwareadvice.com/hotel-management/resnexus-profile/#pricing-and-plans) [Innkeeper's Advantage](https://www.softwareadvice.com/hotel-management/inkeepers-advantage-profile/) 4.91 [(22)](https://www.softwareadvice.com/hotel-management/inkeepers-advantage-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management, online booking and a gift certificate point of sale (POS) application. Innkeeper’s Advantage provides a custom website that users can edit to provide real-time information on property type, deals, images, rooms and more. Users can also manage their properties’ room rates in real time by season or specific event and keep track of reservation details. Additionally, Innkeeper’s Advantage features a mobile booking engine. It also enables users to eliminate double bookings and coordinate their availability calendars on various travel sites such as Airbnb, Booking.com, TripAdvisor, Expedia and more. Services are offered on a monthly subscription basis. Support is offered via phone, email and online documentation.... [Read more](https://www.softwareadvice.com/hotel-management/inkeepers-advantage-profile/) ### Best rated features: Third Party Booking 5.0 Website Integration 5.0 Booking Management 5.0 Customer Support 5.0 ### Worst rated features: Inventory Management 3.0 Mobile Access 4.0 [See all features](https://www.softwareadvice.com/hotel-management/inkeepers-advantage-profile/#key-features) [Infor HMS](https://www.softwareadvice.com/property/inforhotel-profile/) 3.33 [(6)](https://www.softwareadvice.com/property/inforhotel-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Infor Hospitality Management Solution (HMS) is a cloud-based property management solution (PMS) adaptive to meet today’s and tomorrow’s hospitality challenges. Infor HMS is used to manage a wide range of properties, and is recommended particularly for hotel chains, resorts, cruise lines, casinos, campgrounds, and government lodges. The system offers integrated hospitality management applications including front desk and property management, yield and revenue management, central reservations, housekeeping, CRM, financials, business intelligence, analytics, and maintenance management. It can easily integrate with point of sale, sales and catering, price optimization, and other applications. Infor HMS offers mobile functionality to engage with guests and empower staff: • Offer mobile-based guest check-in and check-out. • Provide easy hotel room key access. • Reduce nonessential, face-to-face interactions with service staff via contactless processes. • Improve visibility and precision with automated housekeeping and concierge task management. • Make guest services available anywhere in the hotel. The system is iPad and iPhone accessible and combines social, mobile, analytics and cloud technologies to monitor usability and connectivity. Infor HMS is used for midsize to large properties, and can be implemented on-premises or in the cloud as a hosted system. The solution is a scalable, secure, and stable platform. Hoteliers can rely on Infor’s deep hospitality knowledge, experience, and strong relationships with industry leaders.... [Read more](https://www.softwareadvice.com/property/inforhotel-profile/) ### Best rated features: Online Booking 1.0 Built-in Accounting 1.0 Billing & Invoicing 1.0 Housekeeping Management 1.0 ### Worst rated features: Reviews Management 1.0 CRM 1.0 Guest Experience Management 1.0 Reporting/Analytics 1.0 [See all features](https://www.softwareadvice.com/property/inforhotel-profile/#key-features) [RoverPass](https://www.softwareadvice.com/vacation-rental/roverpass-profile/) 4.59 [(63)](https://www.softwareadvice.com/vacation-rental/roverpass-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary RoverPass is a cloud-based campground booking and reservation management platform designed specifically for campground and RV park owners. Offering an all-in-one solution, RoverPass helps streamline operations, enhance guest experiences, and increase revenue. The platform is built with the unique needs of the outdoor hospitality industry in mind, providing a robust set of features that simplify reservation management. Customizable Booking Rates and Rules: Easily set custom booking rates and rules based on site type, day of the week, season, and more. This flexibility allows you to optimize pricing strategies to maximize occupancy and revenue. Integrated Notification System: Keep guests informed with automated reservation reminders and updates via SMS and email. This feature reduces no-shows and enhances communication, leading to better guest satisfaction. Management Calendar: Create, edit, and manage reservations effortlessly with the user-friendly management calendar. Visualize your bookings in real-time, allowing staff to quickly respond to requests and optimize site assignments. Real-Time Chat: Communicate directly with guests through the real-time chat feature, offering instant assistance and improving customer service during peak seasons or high-demand periods. Optimized Site Assignment: Minimize booking gaps and maximize occupancy with RoverPass's advanced site assignment tools, which recommend the best placements for guests based on site preferences and availability. Online Payment Processing: Simplify financial operations with integrated online payment processing. Secure, pci-compliant transactions allow guests to pay for reservations online, reducing manual work and speeding up check-ins. Comprehensive Reporting and Analytics: Gain insights into your campground’s performance with detailed reporting and analytics tools. Generate reports on bookings, revenue, and occupancy, helping you make data-driven decisions to optimize operations. Mobile Accessibility: Access RoverPass from anywhere with its mobile-friendly platform. Whether you’re on-site or off, you can manage reservations and operations through your smartphone or tablet, staying connected no matter where you are. Customer Support: Benefit from dedicated customer support via an online help center and other resources. Whether you need assistance with setup, troubleshooting, or exploring advanced features, RoverPass provides reliable support to help you succeed. Flexible Pricing Plans: RoverPass offers flexible pricing based on selected packages, with monthly billing. Whether you’re a small campground or a large RV park, there’s a plan that fits your needs and scales with your business. RoverPass is more than just a booking platform; it’s a complete campground management solution that empowers you to run your business more efficiently, increase profitability, and deliver exceptional guest experiences. Whether you're a new operator or a seasoned professional, RoverPass provides the tools and support you need to thrive in the competitive outdoor hospitality industry.... [Read more](https://www.softwareadvice.com/vacation-rental/roverpass-profile/) ### Best rated features: Access Controls/Permissions 5.0 Customer Database 5.0 Reservations Management 5.0 Real-Time Updates 5.0 ### Worst rated features: Appointment Management 3.0 Utility Billing 3.7 [See all features](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#key-features) ### Basic $3.50/month For small to medium campgrounds and RV parks. Full-featured reservation management with transparent, pay-as-you-earn pricing.... [Read more](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#pricing-and-plans) ### Big Parks Custom Pricing available upon request For large campgrounds, resorts, and multi-property operators (150+ sites). Everything in Basic plus enterprise-grade features and dedicated support INCLUDED: • All Basic features • Multi-property dashboard • Advanced analytics and custom reporting • Dedicated account manager... [Read more](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/vacation-rental/roverpass-profile/#pricing-and-plans) [Skyware](https://www.softwareadvice.com/hotel-management/skyware-profile/) 4.25 [(4)](https://www.softwareadvice.com/hotel-management/skyware-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Skyware Hospitality offers a feature-rich Property Management Solution for hotels with reservation management tools like an integrated online booking engine and an easy-to-use reservation tape chart.... [Read more](https://www.softwareadvice.com/hotel-management/skyware-profile/) [eviivo](https://www.softwareadvice.com/hotel-management/eviivo-profile/) 4.05 [(393)](https://www.softwareadvice.com/hotel-management/eviivo-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary RezOvation is a reservation management solution designed for small bed and breakfast properties. The system can help increase occupancy with GDS integration features and with 24/7 cloud access.... [Read more](https://www.softwareadvice.com/hotel-management/eviivo-profile/) ### What users love - Comprehensive training and resources - Consistently helpful and courteous staff - Robust and evolving feature set ### To take in mind - Inconsistent and unresponsive customer service - Challenging and inconsistent setup process - Unreliable and slow phone assistance ### Best rated features: Real-Time Updates 5.0 Customizable Templates 5.0 Email Management 5.0 Alerts/Notifications 5.0 [See all features](https://www.softwareadvice.com/hotel-management/eviivo-profile/#key-features) [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.77 [(1577)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation. What You Can Do With Hostaway: \*Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) \*Real-time sync on availability, pricing, and calendars across all connected channels. \*Manage all reservations and conversations in one unified inbox. \*Automate 93% of repetitive guest communication with AI Replies. \*Increase earnings by 25%+ with Dynamic Pricing. \*Track performance with advanced reporting and insights. \*Self-serve Owner Portals and automated statements for professional, transparent owner reporting \*Connect your 200+ tools through powerful integrations. \*Create or connect your own direct booking website to cut OTA commissions Everything works together, so you don’t have to. Why Hosts Choose Hostaway: Built for property managers and hospitality brands scaling from 5 to 500+ properties, Hostaway grows with you. Knowing that 24/7 hospitality needs immediate assistance, Hostaway provides: \*Award winning 24/7 phone support, with help always a call away. \*A comprehensive Help Center for self-service. \*A 97%+ customer satisfaction rating. \*Global, multi-language team coverage for local understanding. When something matters, you get real help, fast. Get Started: Get Hostaway and experience a smarter way to manage your vacation rental business, one that’s built to scale with you.... [Read more](https://www.softwareadvice.com/hotel-management/hostaway-profile/) ### What users love - Responsive and dedicated support team - Personalized onboarding and guidance - Intuitive interface and navigation ### To take in mind - Complex and high pricing structure - Messaging limitations and delays - Limited website customization options ### Best rated features: Room Booking 5.0 Appointment Management 5.0 Catering Management 5.0 Occupancy Management 5.0 ### Worst rated features: Multi-Currency 2.7 Billing & Invoicing 3.0 Extended Stay 3.0 Single Property 3.0 [See all features](https://www.softwareadvice.com/hotel-management/hostaway-profile/#key-features) [ThinkReservations](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/) 4.92 [(120)](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/reviews/) Best for:Features ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ThinkReservations provides a fast, professional and comprehensive property management system (PMS) for independent lodging businesses. With a blend of business management solutions, integrated payment processing, US-based customer support and direct connectivity with channels such as Booking.com, Expedia, TripAdvisor and Airbnb, ThinkReservations supplies the tools and provides on-going education on market trends that you need to make your business more profitable and productive. Come see why properties across the country are upgrading to ThinkReservations!... [Read more](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/) ### Best rated features: Promotions Management 5.0 Data Import/Export 5.0 Group Reservations 5.0 Availability Management 5.0 ### Worst rated features: Third-Party Integrations 3.0 Mobile Access 4.0 GDS/OTA Integration 4.0 [See all features](https://www.softwareadvice.com/hotel-management/thinkreservations-profile/#key-features) [ReservationKey](https://www.softwareadvice.com/hotel-management/reservationkey-profile/) 4.91 [(104)](https://www.softwareadvice.com/hotel-management/reservationkey-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-in email templates and online payment processing. ReservationKey allows hotel managers to create reservation websites using built-in themes or customize pages. view property availability through a calendar. Bookings can be modified in the calendar view by dragging and dropping reservations to different dates. ReservationKey lets users monitor traffic on the booking page, as well as when a customer makes an availability search. Users can also track reservations made by each member of their staff through individual staff accounts. The solution offers integration with MyAllocator that provides connections to other online travel agencies such as Airbnb, VRBO, Expedia, TripAdvisor and more. Services are offered on a monthly subscription basis with support available via email, over the phone and through an online knowledge base.... [Read more](https://www.softwareadvice.com/hotel-management/reservationkey-profile/) ### Best rated features: Reservations Management 5.0 For Vacation Rentals 5.0 Multi-Property 5.0 Customizable Templates 5.0 ### Worst rated features: Group Reservations 4.0 [See all features](https://www.softwareadvice.com/hotel-management/reservationkey-profile/#key-features) ### Basic $37.00/month The plan has unlimited users, daily backups, and SSL high encryption standards. [See full pricing details](https://www.softwareadvice.com/hotel-management/reservationkey-profile/#pricing-and-plans) [Exercise.com](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/) 4.76 [(245)](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Exercise.com is the all-in-one fitness business management platform built to help gyms, studios, personal training businesses, and fitness professionals streamline operations, increase revenue, and improve client engagement. Whether you manage a single-location studio, a multi-location gym, or an online training business, our custom-branded web and mobile apps provide everything you need to run and grow your business—all in one place. Everything You Need to Manage and Scale Your Fitness Business ✅ Sell Workouts, Memberships, and Training Services – Offer flexible pricing options, including recurring memberships, session packages, and pay-per-class structures. Sell custom workout programs, group training, and online coaching while automating billing and client access. ✅ Deliver Personalized Training and Digital Workouts – Create and deliver fully customized workouts and assessments with built-in tracking and automation. Clients can follow workouts, submit progress updates, and stay engaged with their trainers through your custom-branded app. ✅ Automate Membership and Client Management – Manage the entire client lifecycle with CRM, automation tools, and engagement tracking. Keep members engaged with personalized communications, automated reminders, and retention strategies to increase customer lifetime value. ✅ Streamline Payments and Revenue Tracking – Automate billing, invoicing, membership renewals, and point-of-sale transactions with seamless payment processing. Offer clients multiple payment options, including subscriptions, one-time purchases, and session-based pricing, while keeping financial reporting simple. ✅ Simplify Scheduling for Clients, Classes, and Staff – Manage class schedules, personal training appointments, and facility reservations with an intuitive scheduling system. Clients can book and pay for sessions in advance, while staff availability updates in real time. ✅ Scale Your Business from One Location to Many – Whether you’re managing a single gym, multiple locations, or an online fitness business, Exercise.com provides robust tools to scale your operations. Gain deep insights with business analytics, reporting, and financial tracking to make data-driven decisions. ✅ Enhance the Client Experience with Custom-Branded Fitness Apps – Stand out with your own custom-branded web and mobile apps that let clients book classes, track progress, make payments, and communicate with trainers—all within a seamless experience under your brand. ✅ Eliminate the Need for Multiple Software Solutions – Unlike other platforms that require third-party integrations for core functions, Exercise.com offers a fully integrated system that includes membership management, workout programming, billing, scheduling, CRM, and client engagement—all in one place. Built for Every Fitness Business Model Gyms & Fitness Studios – Manage memberships, staff, classes, and revenue with ease. Personal Training Businesses – Train high volumes of clients, automate programming, and manage trainers. Group Training & Boutique Studios – Simplify scheduling, payments, and class management. Online Coaching & Hybrid Models – Sell digital workout plans, memberships, and one-on-one coaching. Martial Arts & Specialty Training – Track student progress, belt rankings, and class attendance. Pilates & Yoga Studios – Manage class packs, instructor schedules, and membership billing. Join thousands of gym owners, personal training businesses, fitness coaches, and boutique studios who trust Exercise.com to simplify operations, increase profitability, and grow their businesses—all in one powerful, scalable platform.... [Read more](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/) ### Best rated features: Customer Support 5.0 Community Management 5.0 Third-Party Integrations 5.0 Surveys & Feedback 5.0 [See all features](https://www.softwareadvice.com/corporate-wellness/exercise-com-profile/#key-features) [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) 4.68 [(301)](https://www.softwareadvice.com/hotel-management/sirvoy-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Sirvoy is a cloud-based Hospitality Management System, suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management. Sirvoy’s booking management software can be embedded into an existing user website, and guests can book rooms using desktop or mobile devices. The booking engine supports multiple languages and offers additional plugins for Wordpress and Facebook. Users can configure input fields and receive alerts for new bookings. Booking management tools include a calendar overview, group and split bookings, printable booking PDFs, a history log, statistics and housekeeping scheduling. Users can also send automated email and text messages to guests. Available booking channels include Booking.com, Expedia, Agoda, TripAdvisor, Hostelworld and more. Support is provided through an online knowledge base, over the phone and via email. Pricing is per month.... [Read more](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) ### Best rated features: Built-in Accounting 5.0 Dorms 5.0 Guest Experience Management 5.0 Multi-Location 5.0 [See all features](https://www.softwareadvice.com/hotel-management/sirvoy-profile/#key-features) ### Starter $15.00/month Pricing depends on the range of rooms. ### Pro $54.00/month Pricing depends on the range of rooms. [See full pricing details](https://www.softwareadvice.com/hotel-management/sirvoy-profile/#pricing-and-plans) [Inn Style](https://www.softwareadvice.com/hotel-management/inn-style-profile/) 4.85 [(71)](https://www.softwareadvice.com/hotel-management/inn-style-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Bookings? Sorted. Calendars? Synced. Vibes? Immaculate. Inn Style helps your property run smooth, so you can kick back & host like a legend. Manage your sales channels with our channel manager, grow direct bookings with our integrated booking engine and improve efficiencies all from one easy-to-use property management system. Say goodbye to double bookings and hello to smooth stays. Inn Style brings the power, polish & punch your property needs. Ready to rule your reservations? Every reservation, from all your booking channels in one place; updated automatically and in real-time. All this with zero fees charged by Inn Style for channel bookings. Ditch the redirects. Level up your bookings. Inn Style is the booking engine that gets it done—with style. Turn your website into a booking powerhouse with Inn Style’s integrated booking engine, take more direct bookings and increase your average booking value with one of the most flexible booking journeys on the market.  All the features you need to run your Cabin, Glampsite, Holiday Let, B&B and Guesthouse, Small Hotel, Camp Site, Wine Farm, Lodge, Pub & Inn, Ski Chalet and more – we even work with catteries. The all-in-one property management system. Simplified.... [Read more](https://www.softwareadvice.com/hotel-management/inn-style-profile/) ### Best rated features: Price/Margin Management 5.0 Payment Processing 5.0 Calendar Management 5.0 Rate Management 5.0 [See all features](https://www.softwareadvice.com/hotel-management/inn-style-profile/#key-features) ### 1 Room / Unit £21.99/month ### 2 Rooms / Units £37.99/month ### 3 Rooms / Units £43.99/month [See full pricing details](https://www.softwareadvice.com/hotel-management/inn-style-profile/#pricing-and-plans) [Guesty Lite](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/) 4.67 [(547)](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Guesty Lite is a property management platform built for short-term rental hosts with one to three listings. It simplifies the day-to-day tasks of managing your properties across multiple booking channels, helping you stay organized, maximize revenue, and deliver a better guest experience. You can manage bookings, guest messages, calendars, and task assignments from a single dashboard. Guesty Lite connects directly with Airbnb, Vrbo, Booking.com, and your own direct booking site, so your availability and pricing stay up-to-date everywhere. Features like automated messaging, a shared inbox, and a unified calendar help keep things running smoothly without the need for extra tools. Hosts who switch to Guesty Lite have seen, on average, +9% revenue growth within their first year. If you want to add more functionality, Guesty Lite also offers Guesty PriceOptimizer for dynamic pricing based on local market trends and seasonality, and Guesty Shield for damage protection, liability coverage, and guest screening. The Guesty Marketplace has more integrations for cleaning coordination, upsells, and workflow automation. Trusted in more than 100 countries, Guesty Lite gives independent hosts access to the kinds of tools once reserved for larger operators. It’s simple to set up, easy to use, and built to support your growth. Whether you’re just getting started or looking to professionalize your setup, Guesty Lite helps you run a more efficient operation and grow your revenue, with less effort.... [Read more](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/) ### What users love - Simple setup and daily management - Robust automated communication tools - Intuitive and user-friendly layout ### To take in mind - Expensive and unclear pricing structure - Slow and limited customer assistance - Unreliable calendar synchronization issues ### Best rated features: Data Import/Export 5.0 Availability Management 5.0 Partner Management 5.0 Electronic Payments 5.0 ### Worst rated features: Rate Management 1.0 Accounting 2.3 Revenue Management 3.7 [See all features](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/#key-features) ### Lite $16.00/month ### Pro Custom Pricing available upon request ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/hotel-management/guesty-for-hosts-profile/#pricing-and-plans) [SabeeApp](https://www.softwareadvice.com/hotel-channel-management/sabeeapp-profile/) 4.76 [(72)](https://www.softwareadvice.com/hotel-channel-management/sabeeapp-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary SabeeApp is an all-in-one, cloud based hotel management software for modern hoteliers. From your account you can manage sales, reservations, pricing, administration and more. All your data is synced 24/7. We provide PMS, Booking Engine, Channel Manager, Guest Experience Tools, Payment Solutions, Guest Communication tools + localised solutions for hoteliers in more than 70 countries. PMS system - interactive drag-and-drop calendar that can help you manage operations throughout the day with fast check-in, guest profiles and history, housekeeping, group bookings, split reservations, invoicing, reports. Channel Manager - keeps availability and rates in sync across channels with real-time updates after new reservations, cancellations, or modifications. List your property on all major booking platforms and on local domestic travel agencies websites. Booking Engine: create a fully customizable booking engine which can be integrated into social media channels, inserted as a widget into websites, and supported on mobiles and tablets. SabeeApp’s online hotel booking software can help you take advantage of receiving direct, commission-free reservations from your guests. Payment Gateway - automate your property's payments. SabeePay payments are quick, easy and integrated into SabeeApp PMS. Process credit and debit cards and integrate payment gateway into booking engine. Competitive transaction fees, multiple currencies supported. GuestAdvisor Tools - solutions that can make your guest's stay remarkable. Virtual concierge services - provides your guests with useful information about your hotel and activities nearby. Mobile keycards - guests can open their room doors using nothing but their smartphones. Contactless online checkin - Give your guests the opportunity to comfortably check in from wherever they want. Instant feedbacks - request feedback from your guests right after their arrival. This allows you to receive helpful feedback quickly and easily.... [Read more](https://www.softwareadvice.com/hotel-channel-management/sabeeapp-profile/) ### Best rated features: Partner Management 5.0 Inventory Control 5.0 Calendar Management 5.0 Multi-Location 5.0 ### Worst rated features: API 2.0 Customer Database 3.0 Billing & Invoicing 3.0 [See all features](https://www.softwareadvice.com/hotel-channel-management/sabeeapp-profile/#key-features) ### Basic €89.00/month Add-ons are available. [See full pricing details](https://www.softwareadvice.com/hotel-channel-management/sabeeapp-profile/#pricing-and-plans) [Escapia](https://www.softwareadvice.com/hotel-management/escapia-profile/) 4.63 [(186)](https://www.softwareadvice.com/hotel-management/escapia-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Escapia is a proven, full-featured vacation rental software offering business guidance you can trust and automation to simplify. With innovative tools backed by Expedia Group data, it’s never been easier to optimize your property management business. Escapia also has strong core functionality such as trust accounting, rates management, guest communications, reservation calendar, distribution, housekeeping, owner portal, & more. Escapia is one of the most trusted and widely used vacation rental software solutions in the industry.... [Read more](https://www.softwareadvice.com/hotel-management/escapia-profile/) ### Best rated features: Customizable Templates 5.0 Marketing Automation 5.0 Billing & Invoicing 5.0 Dashboard 5.0 ### Worst rated features: Customer Database 3.0 Mobile Access 3.0 [See all features](https://www.softwareadvice.com/hotel-management/escapia-profile/#key-features) 1 [2](https://www.softwareadvice.com/hotel-management/reservation-comparison/?page=2)[3](https://www.softwareadvice.com/hotel-management/reservation-comparison/?page=3)[4](https://www.softwareadvice.com/hotel-management/reservation-comparison/?page=4)[5](https://www.softwareadvice.com/hotel-management/reservation-comparison/?page=5) ... [16](https://www.softwareadvice.com/hotel-management/reservation-comparison/?page=16) ## Popular Comparisons [ Mindbody vs Acuity Scheduling ](https://www.softwareadvice.com/medical/acuity-profile/vs/mindbody/)[ Booqable vs OpenTable ](https://www.softwareadvice.com/retail/booqable-profile/vs/opentable/)[ Hostaway vs Lodgify ](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/lodgify/)[ Eventbrite vs FareHarbor ](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/fareharbor/)[ Peek Pro vs Xola ](https://www.softwareadvice.com/scheduling/peek-pro-profile/vs/xola/) ## Your Guide to Top Reservations Software, June 2025 Software Advice uses reviews from real software users to highlight the top-rated Reservations products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Accelevents](https://www.softwareadvice.com/festival-management/accelevents-profile/) - [Avantio](https://www.softwareadvice.com/hotel-management/avantio-profile/) - [Beds24](https://www.softwareadvice.com/hotel-management/beds24-profile/) - [Beyonk](https://www.softwareadvice.com/hotel-management/beyonk-profile/) - [Bókun](https://www.softwareadvice.com/hotel-management/bokun-profile/) - [Bookedin](https://www.softwareadvice.com/scheduling/bookedin-profile/) - [Campspot](https://www.softwareadvice.com/hotel-management/campspot-profile/) - [Checkfront](https://www.softwareadvice.com/rental/checkfront-profile/) - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) - [Jurny](https://www.softwareadvice.com/crm/jurny-profile/) - [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) - [Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/) - [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) - [ResNexus](https://www.softwareadvice.com/hotel-management/resnexus-profile/) - [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) - [RMS](https://www.softwareadvice.com/hotel-management/rms-profile/) - [RoomRaccoon](https://www.softwareadvice.com/hotel-management/roomraccoon-profile/) - [Setmore](https://www.softwareadvice.com/hotel-management/setmore-profile/) - [SimplyBook.me](https://www.softwareadvice.com/medical/simplybookme-profile/) - [Sirvoy](https://www.softwareadvice.com/hotel-management/sirvoy-profile/) - [SiteMinder](https://www.softwareadvice.com/hotel-management/site-minder-profile/) - [Square Appointments](https://www.softwareadvice.com/salon/square-appointments-profile/) - [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) - [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/) - [WeTravel](https://www.softwareadvice.com/hotel-management/wetravel-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. **Here's what we'll cover in this guide:** [What is hotel reservation software?](#Whatishotelreservationsoftware) [Common Features of Hotel Reservation Software](#CommonFeaturesofHotelReservationSoftware) [Key Considerations](#KeyConsiderations) [Market Trends to Understand](#MarketTrendstoUnderstand) ## What is hotel reservation software? Hotel reservation software is an application that helps hotels, resorts, home-stays or lodges accept bookings from customers and collect payments online. The tool allows customers to choose the date and length of their stay as well as the type of room that they want. Customers can also pay the rent amount upfront through credit card or net banking options. Hotel reservation software can be integrated with your hotel website and with other third-party booking websites to help you seamlessly manage bookings and room availability. ## Common Features of Hotel Reservation Software Hotel reservation systems perform several functions related to online reservations, including managing rates and inventory and storing customer profile information. These systems also interface with various sales channels to ensure your hotel’s inventory and information is available to guests no matter where they reserve a room. These channels include: - The Global Distribution System (GDS; defined below) - Online travel agencies - Booking engine software and reservation call centers Finally, most reservation systems can interface with a property management system, which is used to manage other areas of a hotel’s daily operations. Here’s a list of the most common capabilities of hotel reservation software: **Feature** **Description** **Reservation tracking** Enter and track reservations in a “tape chart”: a color-coded grid of reservations hoteliers can modify to reflect changes in availability. Some systems, like more robust [travel agency software](https://www.softwareadvice.com/travel-agency/), include the ability to track where reservations originate (e.g., from the hotel website or an online travel agency). **Rate management** Adjust rates and determine which rates are available to certain guests during certain times of the year or during promotions. **Customer data profiling** Manage phone numbers, payment information, membership status, statistics on past stays and other information about guests. **Internet booking engine** Many hotel reservation systems can enable online booking from your hotel’s website, turning your site into a veritable booking engine—an essential function today. **Global Distribution System integration** A GDS is a network that stores the rate and inventory information of hotels connected to it by a central reservation system. Online travel agencies also access the GDS, and use the information to ensure consistency for customers when booking online. Connecting a hotel to these networks with hotel reservation software allows guests to book rooms on systems other than the hotel’s system. Though the technology is aging, four major GDSs exist today (Worldspan, Amadeus, Galileo and Sabre) that are still used by most hotels. ## Key Considerations If you are in the market for hotel reservation software, here are a few factors to consider during your search: **Choose a system that fits the size of your hotel.** Hotel reservation systems can vary in the number of rooms, number of properties and room types they support. Select a system that accommodates your hotel’s needs: choosing one that is designed for larger hotels when your business is a small [bed and breakfast](https://www.softwareadvice.com/hotel-management/bed-breakfast-comparison/), for example, could make the reservation process more complicated than necessary. Large resorts, on the other hand, may require [dedicated resort tools](https://www.softwareadvice.com/hotel-management/resort-comparison/) to meet their needs. **Consider GDS integration.** Hotels should still consider GDS integration when choosing a hotel reservation system to ensure that rooms and rates appear correctly on the several thousands of sales channels GDSs link to. **Evaluate usability.** Choose a system with an interface that is easy for you to decipher and that gives your hotel the most exposure to sales channels. More importantly, since the systems allow for online bookings, you should pick one with an easy-to-use customer interface. A simple, intuitive interface can mean the difference between a completed guest transaction and a failed conversion. ## Market Trends to Understand The biggest challenge for the hotel industry today is wrestling revenue back from online travel agencies, which have attracted travelers with reduced rates from hotels. Keep these trends in mind when comparing hotel reservation systems: **Online travel agencies.** With the advent of the Internet, traditional travel agencies were undercut by airlines and hotels that could now offer direct sales to customers through their websites—avoiding the fees required to be listed with an agency. Online travel agencies (OTAs) developed their own Internet presence by connecting to the GDS. These websites, such as Expedia, Priceline and Orbitz, focused their services on sorting and and comparing hotel rates and inventory to make planning easier for travelers. OTAs charge hotels 10 to 25 percent in commission fees for being listed—but neglecting the millions of dollars generated through those websites is not an option for the vast majority of hotel managers. By using an appropriate hotel reservation system and increasing your online marketing strategy, you can drive more bookings directly from your website. **Metasearch engines.** Other websites, such as Kayak and HotelsCombined.com, scour through the OTAs’ independent search engines to bring users a live inventory of hotel rooms across multiple OTAs. They allow users to sort these results by price, rating and other filters. These sites redirect travellers to the hotel website or OTA for the final purchase, and generate revenue through advertising and listing fees. ### Related Reservations Software - [Airline Reservation System Software](https://www.softwareadvice.com/airline-reservation-system/) - [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) - [Registration Software](https://www.softwareadvice.com/registration/) - [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) - [Tour Operator Software](https://www.softwareadvice.com/tour-operator/) - [Travel Agency Software](https://www.softwareadvice.com/travel-agency/)