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Bed and Breakfast Software

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innRoad is a cloud-based property management system designed to meet the needs of hospitality businesses of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. innRoad provides tools to help users manage hospitality... Read More
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innRoad is a cloud-based property management system designed to meet the needs of hospitality businesses of all sizes including hotels, motels, resorts, B&Bs, lodges and campgrounds. innRoad provides tools to help users manage hospitality... Read More
 
 
Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules... Read More
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Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other modules... Read More
 
 
WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels... Read More
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WebRezPro is a cloud-based property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, campgrounds, hostels... Read More
 
 
Cloudbeds is a cloud-based hotel management solution suitable for small to midsize hotels, vacation rentals, hostels and B&Bs. Key features include front office management, central reservations, housekeeping management, online booking... Read More
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Cloudbeds is a cloud-based hotel management solution suitable for small to midsize hotels, vacation rentals, hostels and B&Bs. Key features include front office management, central reservations, housekeeping management, online booking... Read More
 
 
Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management,... Read More
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Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management,... Read More

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Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and... Read More
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Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and... Read More
 
 
eZee Absolute is a cloud-based hotel management system designed for any type of hospitality company to handle daily tasks. The system includes a booking engine and channel manager, as well as a point-of-sale system.
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eZee Absolute is a cloud-based hotel management system designed for any type of hospitality company to handle daily tasks. The system includes a booking engine and channel manager, as well as a point-of-sale system.
 
 
ResNexus is a cloud-based hotel and property management solution that helps boost reservations, improves business practices and provides a booking engine for guests to make their own reservations. It offers modules for online booking,... Read More
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ResNexus is a cloud-based hotel and property management solution that helps boost reservations, improves business practices and provides a booking engine for guests to make their own reservations. It offers modules for online booking,... Read More
 
 
STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool. ConvertDirect... Read More
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STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking tool. ConvertDirect... Read More
 
 
Sirvoy is a cloud-based hotel management platform suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management.  Sirvoy’s... Read More
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Sirvoy is a cloud-based hotel management platform suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management.  Sirvoy’s... Read More

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Base7booking is a cloud-based property management program designed for the hospitality industry. The solution is accessible from any mobile device. The program is suitable for running a single property or multiple locations simultaneously. Base7booking... Read More
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Base7booking is a cloud-based property management program designed for the hospitality industry. The solution is accessible from any mobile device. The program is suitable for running a single property or multiple locations simultaneously. Base7booking... Read More
 
 
Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management,... Read More
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Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management,... Read More
 
 
5stelle* is a cloud-based hotel management software that offers client management, sales management, hotel administration and online booking. 5stelle* features property management, which allows users to manage pricing, reservations... Read More
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5stelle* is a cloud-based hotel management software that offers client management, sales management, hotel administration and online booking. 5stelle* features property management, which allows users to manage pricing, reservations... Read More
 
 
Clock PMS by Clock Software is a property management system designed to help hotels book accurately with real-time availability and a self-service portal for guests.
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Clock PMS by Clock Software is a property management system designed to help hotels book accurately with real-time availability and a self-service portal for guests.
 
 
For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that manages property operations, from reservations to marketing to financials in one single solution. Easy InnKeeping... Read More
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For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that manages property operations, from reservations to marketing to financials in one single solution. Easy InnKeeping... Read More

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Xotelia offers cloud-based channel management and property management solutions for small and midsize properties such as guest houses, hotels, vacation-rental properties and apartments. The software enables customers to book properties... Read More
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Xotelia offers cloud-based channel management and property management solutions for small and midsize properties such as guest houses, hotels, vacation-rental properties and apartments. The software enables customers to book properties... Read More
 
 
Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities. Bookinglayer features a real-time interactive... Read More
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Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities. Bookinglayer features a real-time interactive... Read More
 
 
InnKey Infosystems' InnKey PMS is a hotel management system, designed for small and midsized hotels, with reservation, front desk, point-of-sale functionality, accounting and inventory management.
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InnKey Infosystems' InnKey PMS is a hotel management system, designed for small and midsized hotels, with reservation, front desk, point-of-sale functionality, accounting and inventory management.
 
 
Welcome Anywhere is a cloud-based property management solution for hotels, guest houses, pubs and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing and a customer database. Welcome... Read More
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Welcome Anywhere is a cloud-based property management solution for hotels, guest houses, pubs and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing and a customer database. Welcome... Read More
 
 
AirGMS is a cloud-based vacation rental management solution designed to serve Airbnb accounts. The solution offers features such as channel management, automatic guest reviews, messaging and reporting. AirGMS’s multi-calendar dashboard... Read More
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AirGMS is a cloud-based vacation rental management solution designed to serve Airbnb accounts. The solution offers features such as channel management, automatic guest reviews, messaging and reporting. AirGMS’s multi-calendar dashboard... Read More
 

Buyer's Guide

by Taylor Short,
Market Research Associate
Last Updated: December 18, 2018


Recent forecasts show the travel industry shows no signs of slowing down: U.S. consumer spending on travel is projected to grow by about $1 billion every year through 2022.

As a manager of a bed and breakfast (B&B), you have an opportunity to seize a portion of these bookings with a unique and personal experience, and software is necessary to compete in today's digital landscape. However, navigating the hundreds of options available for lodging providers can be overwhelming.

Hotel management and property management solutions offer a lot of value, but it's important to find vendors that can provide a specific set of functionality designed for the challenges of operating a B&B. This guide is designed to help you understand the features, benefits and other considerations of bed and breakfast software before you start evaluating.

In this guide, we'll cover:

What Is Bed and Breakfast Software?
Common Features of Bed and Breakfast Software
Benefits of Bed and Breakfast Software
Key Considerations
Recent Events You Should Know About

What Is Bed and Breakfast Software?

B&B software has, as you may expect, many of the same features as a traditional hotel management system, and with the same goal of running an efficient, clean, profitable lodging business that can reach hundreds of thousands potential guests across the globe.

Managing reservations, scheduling cleanings, completing transactions, curating how your property is marketed online and other functions are core features of B&B software. Full hotel management systems usually include more features, like maintenance management work order systems or advanced analytics.

innRoad online booking engine

An example of an online booking engine, provided by innRoad

Smaller companies may not need these features, but you can choose to add more functionality as you grow. Modern hospitality management vendors capabilities are designed to help companies scale with additional modules for more sophisticated management.

Common Features of Bed and Breakfast Software

B&B software shares many of the same features as hotel management systems to accept reservations, handle front desk activities, manage housekeeping and track information about guests. Vendors can offer a customized system with a combination of the following features:

Reservation management and front desk

Provides a color-coded calendar view to manage and edit bookings and check guests in and out.

Online booking engine (OBE)

Allows guests to book reservations at your property directly from your website.

Housekeeping management

Manages any housekeeping staff, assigns tasks and tracks the status of each room or unit.

CRM

Collects contact, payment and preferences about guests for use in marketing strategies.

Point of sale (POS)

Allows B&Bs to complete transactions for bookings, food and drinks, room service, retail or other incidentals.

Maintenance management

Manages any maintenance staff, assigns work orders and tracks completed work.

Website management

Allows users to customize their website and OBE with brand logos and colors, as well as specific landing pages.

Reporting

Generates reports regarding revenue, booking or customer data to reveal trends or problems.

Benefits of Bed and Breakfast Software

Bed and breakfast software provides many of the same time and cost-saving benefits as a standard hotel management system, including:

  • Increased organization and automation. Many smaller hospitality companies use old spreadsheets or paper calendars to manage their reservations and finances. Even if your volume of guests is low, software gives you time to leverage your unique characteristics by removing busy work and automating daily tasks.
  • Data-driven personalization. As your guests check-in, you can collect details about their trip, interests and demographic information to store in the system that you can use to personalize marketing materials. Create a memorable experience by using this data to improve their experience during the stay as well.
  • Greater marketing reach. In a world where online travel agencies (OTAs) regularly grab the top results when travelers are searching online, independent hoteliers and lodging providers must market their property online to ensure people can find them. Bed and breakfast systems usually include a connection to the Global Distribution System (GDS), allowing you to manage information about your property on multiple channels.

Key Considerations

When evaluating bed and breakfast software vendors, it's important to understand a couple of key factors that can make a significant impact on the system's long-term value and affordability:

Mobility capabilities to remotely manage property. Software vendors for nearly every industry are introducing native mobile apps or web-based versions of their systems for smartphones and tablets, and hospitality is no different. If you tend to be away from the property or have multiple properties to manage in different areas, you can use your mobile device to keep track of important changes in real-time, no matter where you are.

Deployment options for varying levels of control. Cloud-based software changed the way companies buy and use technology, but it's not preferred for all businesses. When reviewing products, inquire about how the vendor services cloud-based systems and decide whether you need to keep your data on-premises. For most hospitality companies, a cloud-based system is a common choice for flexibility and lower upfront cost.

Recent Events You Should Know About

The travel industry must adapt to the ever-changing trends of travelers worldwide to remain competitive and attract the most lucrative types of guests. Here are some recent trends to keep in mind:

Millennial travelers likely to choose bed and breakfast over a hotel. Millennials have been the demographic to attract for many years, and a recent travel survey confirms that this group is especially important for B&Bs: Millennials are about 21 percent more likely to rent a private house instead of a traditional hotel.

Airbnb partnership helps B&Bs list properties easily. Late last year, Airbnb partnered with the Association of Independent Hospitality Professionals and reservation system vendor ThinkReservations to make it simpler for B&Bs share roomson the platform, giving these companies greater reach into the market.

Experiential and solo travel expected to increase. The purpose of travel is changing. Many still seek an upscale hotel and expensive cuisine, but many more are looking for a memorable experience (sometimes all by themselves). Bed and breakfasts are particularly positioned to offer a unique experience, whether it's your historic property or natural and cultural features nearby.

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