--- title: "RMS Software Reviews, Demo & Pricing - 2026" description: "Review of RMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hotel-management/rms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / RMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/rms-profile/alternatives/) # RMS Review Custom quote 1 plan Wondering if RMS is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RMS 4.4 [(412)](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/) Pricing Pricing available upon request ### About RMS RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV parks, and marinas to increase revenue, optimize operations, and enhance the guest experience. RMS' reservation and property management system offers a full suite of features that can be tailored to each property’s unique needs and goals. RMS has helped thousands of properties capture more reservations, engage with guests and run their business efficiently and profitably. See how RMS can grow with any property and help achieve business success. Do you work for RMS? [Manage this product listing](https://www.g2.com/products/rms-north-america-rms/claim_requests/new?auto=true) Wondering if RMS is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## RMS User Interface ## Popular RMS Alternatives Main Product RMS 4.4 [(412)](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.26Value for money - 4.54Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.6 [(1031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.36Value for money - 4.33Customer support - 4.49Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Amenitiz](https://www.softwareadvice.com/hotel-management/amenitiz-profile/) 4.3 [(256)](https://www.softwareadvice.com/hotel-management/amenitiz-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 3.96Value for money - 4.26Customer support - 4.15Functionality Pricing Starting at €42.00 per month Get Price ## RMS Pricing and Plans RMS has one plan. Basic is custom-priced. Basic Custom Quote Available No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does RMS pricing compare to alternatives? Explore how RMS's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | RMS4.4[(412)](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | | [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) | $14.00 /mo | Available | Not available | 4.3 | | [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) | $23.00 /mo | Available | Not available | 4.4 | | [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/)4.9[(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.9 | RMS4.4[(412)](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,626)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 - [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)4.5[(1,314)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) * * * Starting price $14.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/)4.6[(1,031)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) * * * Starting price $23.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/)4.9[(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.9 ## RMS Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of RMS Access Controls/Permissions Accounting Activities Booking Activity Dashboard Alerts/Notifications API Appointment Management Attendance Management Attendance Tracking Availability Indicator Availability Management Billing & Invoicing Billing Rate Management Boat Maintenance Booking Notes Built-in Accounting Calendar Sync Campaign Management Catering Management Channel Analytics Channel Management Class Scheduling Client Portal Commission Management Communication Management Compliance Management Contact Management Credit Card Processing Customer Accounts Customer Database Customer History Customer Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Drag & Drop Dynamic Pricing Electronic Payments Email Marketing Email Templates Employee Management Event Calendar Event Management Event Scheduling Extended Stay Facility Management Faculty/Staff Management Financial Analysis Financial Management For Campgrounds Forms Management For Summer Camps For Vacation Rentals Front Desk Management GDS/OTA Integration Geographic Maps Guest Check-in/Check-out Guest Communications Guest Experience Management Historical Reporting Housekeeping Management Inventory Control Inventory Tracking Invoice Management Lead Management Loyalty Program Maintenance Management Maintenance Scheduling Marina Management Maritime Crew Management Marketing Automation Multi-Channel Distribution Multi-Channel Management Multi-Channel Sync Multi-Currency Multi-Language Multi-Location Multi-Property Online Booking Online Forms Online Payments Online Registration Online Reservations Opportunity Management Owner Statements Parent Portal Partner Management Partner Portal Payment Processing Performance Metrics Permit Management Point of Sale (POS) Price/Margin Management Property Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Registration Management Reminders Rental Management Reporting & Statistics Reservations Management Restriction Management Revenue Management Reviews Management Room Booking Room Inventory Sales Reports Search/Filter Self Service Portal Single Property Site Maps Site Reservation Management SMS Messaging Social Media Integration Spa/Activity Management Storage Management Task Management Template Management Third Party Booking Third-Party Integrations Transaction History User Management Utility Billing Website Integration Work Order Management ## RMS Integrations Stripe Payments Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review MYOB Integration rated undefined from -1 review Xero Integration rated undefined from -1 review ## RMS User Reviews ## RMS customer ratings - Overall rating: 4.4/5 - Total reviews: 412 ### Rating distribution - 5 stars: 242 reviews (59%) - 4 stars: 124 reviews (30%) - 3 stars: 29 reviews (7%) - 2 stars: 7 reviews (2%) - 1 star: 10 reviews (2%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.3/5 - Customer support: 4.5/5 - Functionality: 4.3/5 --- ### Happy Motel - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent and great customer support. Always happy to help you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the program is booking chart #### Cons Don’t know how to use it all but I just call online and they are always happy to help --- ### Gets the job done - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall fairly easy to get your head around for the basics. Good over view of availability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Almost all the rooms show on one screen and for multiple weeks. It also keeps a record of old bookings that you can access when needed. #### Cons For a large group booking you cant put packages on multiple rooms at the one time. You have to enter them all individually. Often the totals when creating one tariff for the group adds up to the right amount in the totals but in the accom when you go to print a invoice the total is different. If you go out of the booking and refresh the whole booking system it often corrects it. Also invoices arent arriving in guests companies in boxes. So I have to print off the invoice and send it via our scanner to the guest. --- ### rms cloud - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of booking and pulling relevant reports #### Cons Overwhelming amount features that are sometimes difficult to implement --- ### great features, cumbersome to use, set up is a nightmare - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As far as managing straight forward reservations, it does the job for us. I can see the potential of numerous features, but it's mostly wasted in our small mom and pop company. If we wouldn't lose our customer history and it wasn't such a pain to migrate our database, I'd find something that is easier for me to use. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The triggered correspondence and ability to send SMS to our in house guests are great features. Some of the reports are very helpful. #### Cons It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our previous 2 reservation systems. I'm not techy, and would not recommend it to anyone unless I know they are tech savvy. #### Vendor response Hi Debbie, thank you for leaving an honest review. We're really pleased to hear that you like the triggered SMS capabilities and find that useful in the running of your holiday park. For setting rates, this help centre article explains all the different rate types in a visually appealing, step-by-step way which might be useful to you: https://helpcentre.rmscloud.com/rate-setup/rates-overview The RMS system is pretty robust and can take some time to get familiar with. We'd love to help you navigate and utilise the features that will benefit your business - please feel free to call us any time or log a service request, and our friendly support team will be happy to help. Alternatively, we have over 100 bite-sized video tutorials on YouTube that show you how to use popular elements of the system: https://www.youtube.com/channel/UCF60pnsOHpe0JPDLPrcRBJg Hope that helps! Hayley Replied April 2021 --- ### My favourite channel manager is present in RMS Cloud - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered RMS Cloud works as promised and all functionas are quite ok and helpful for our operations. Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a hotel manager who used nearly the all considerable multiple channel management platforms in the industry, RMS Cloud's channel manager is by far the best one in terms of the functions it provides and the usability. The orientation period of RMS Cloud to the staff that I worked with was really low and they could use it like an expert after 40 minutes of training. #### Cons Altough functions are working great, the number of OTA integrations is still low and needs to be increased. Additionally more languages and the currencies should be supported in management panel which is essential for multi-national operating hotels with multi-national staff like ours. #### Vendor response Hi Baris, thank you for this great feedback, we're so happy to hear that you rated our channel manager as the best you've ever used! We currently offer more than 100 OTA and distribution connections and that number is expanding - if there are any in particular you'd like to connect with, please drop a comment in our suggestion box and we will endeavour to help! More language and currency options are top of our roadmap and will be coming very soon. Thanks! Replied December 2020 --- ### Excellent product with even better Customer Support. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easy to train new staff on. Setup or rates and channel management are much easier vs other systems used previously. #### Cons Hard to say as I really enjoyed working with the product, all the way back from a server-based version in 2007 --- ### Once they have you... - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it is useful. it does not deliver as promised #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The features that were promised but never attained. #### Cons Our on line booking has major issues and no one can find a fix. Our required Credit Card processing equipment is not fully functional with RMS even though you recommend it. --- ### Unreliable system prone to crashing - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall dreadful experience. The support workers were good to deal with, but the program is just not reliable #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros online booking functionality worked okay. #### Cons system prone to crashing multiple times during day. Would sometimes take 10 minutes to perform a simple transaction --- ### Thank you - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered I have very happy with RMS as it meets all my requirements and the support is superior to other channel managers and property management systems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find the overall RMS cloud management for my accommodation business to be superior and easier for all staff to use than other property management systems. #### Cons There is nothing that I can condider that I am unhappy with or does not meet my needs. If ever I have a problem it is a connection drop out or the operator (including myself) may need further training using the help menu. #### Vendor response Hi Mel, thank you so much for taking the time to share this wonderful review! We're thrilled to hear that RMS is helping your accommodation business thrive and that it meets all your needs. We're a company that is constantly innovating to make life easier for property operators so watch this space for new features and enhancements! We look forward to continuing working with you :) Replied December 2020 --- ### WE love RMS and wish we had switched sooner! - Overall rating: 5/5 - Reviewer: Josh R. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like that it's cloud-based so we can access it from anywhere on any device at any time we choose. It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great. #### Cons Can be a little challenging when making changes in the backend, but if we ever have any issues tech support walks us through it. #### Vendor response Thanks for your positive feedback Josh! We are thrilled RMS is helping your campground reach its full potential. We are glad our user-friendly system is making managing your property easier. RMS is committed to ongoing software development and exceptional customer support. Replied September 2019 --- Showing 1 - 10 of 412 Reviews [See All Reviews](https://www.softwareadvice.com/hotel-management/rms-profile/reviews/) ## RMS Popular Comparisons [Hostaway vs RMS](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/rms/)[Lodgify vs RMS](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/rms/)[Guesty vs RMS](https://www.softwareadvice.com/hotel-management/guesty-profile/vs/rms/)[Hotelizer vs RMS](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/vs/rms/)[Amenitiz vs RMS](https://www.softwareadvice.com/hotel-management/amenitiz-profile/vs/rms/)[ResNexus vs RMS](https://www.softwareadvice.com/hotel-management/resnexus-profile/vs/rms/)[Peek Pro vs RMS](https://www.softwareadvice.com/scheduling/peek-pro-profile/vs/rms/)[Semper vs RMS](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/rms/)[Hotelogix vs RMS](https://www.softwareadvice.com/hotel-management/hotelogix-profile/vs/rms/)[SiteMinder vs RMS](https://www.softwareadvice.com/hotel-management/rms-profile/vs/site-minder/)[Little Hotelier vs RMS](https://www.softwareadvice.com/hotel-management/littlehotelier-profile/vs/rms/)[Sirvoy vs RMS](https://www.softwareadvice.com/hotel-management/rms-profile/vs/sirvoy/)[Campspot vs RMS](https://www.softwareadvice.com/hotel-management/campspot-profile/vs/rms/)[eviivo vs RMS](https://www.softwareadvice.com/hotel-management/eviivo-profile/vs/rms/) [Compare All Alternatives](https://www.softwareadvice.com/hotel-management/rms-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **21** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (60) Recently recommended **20** times [Roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **17** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.6** (1031) Recently recommended **16** times Stuck Between Options? 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