RMS Cloud
About RMS Cloud
Awards and Recognition
RMS Cloud Pricing
Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.
Free trial:
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Free version:
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Other Top Recommended Hotel Management Software
Most Helpful Reviews for RMS Cloud
1 - 5 of 405 Reviews
Hollis
Verified reviewer
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Reservation Software!!!!
RMS has allowed us to put great controls in place to realize our full potential in the marketplace!
PROSIt has a great interface, is easy to use, has real-time online bookings and is overall just a great system! Most other RV reservation software out there is clunky.
CONSThe programmers need to stop playing with the reports and report scheduling.
Reason for choosing RMS Cloud
Price point, customization, features, the ability to connect to QuickBooks
Reasons for switching to RMS Cloud
PARCS was incredibly difficult to use, did not have real-time online bookings, you could not tell from the title of a report what it contained, which was very time consuming. You could not trust the financial information in it. You can with RMS.
Baris
Hospitality, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
My favourite channel manager is present in RMS Cloud
RMS Cloud works as promised and all functionas are quite ok and helpful for our operations. Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.
PROSAs a hotel manager who used nearly the all considerable multiple channel management platforms in the industry, RMS Cloud's channel manager is by far the best one in terms of the functions it provides and the usability. The orientation period of RMS Cloud to the staff that I worked with was really low and they could use it like an expert after 40 minutes of training.
CONSAltough functions are working great, the number of OTA integrations is still low and needs to be increased. Additionally more languages and the currencies should be supported in management panel which is essential for multi-national operating hotels with multi-national staff like ours.
Reason for choosing RMS Cloud
RMS Cloud was the superior to other alternatives in terms of functions and user experience for especially for our beginner level staff.
Reasons for switching to RMS Cloud
RMS Cloud's multiple channel manager is the most user friendly and easy to implement. Our staff could adopt to work with that easier then STAAH that's why we switched to RMS Cloud.
Vendor Response
Hi Baris, thank you for this great feedback, we're so happy to hear that you rated our channel manager as the best you've ever used! We currently offer more than 100 OTA and distribution connections and that number is expanding - if there are any in particular you'd like to connect with, please drop a comment in our suggestion box and we will endeavour to help! More language and currency options are top of our roadmap and will be coming very soon. Thanks!
Replied December 2020
william
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed April 2023
customer service
The customer support is the best, it is the one reason I have not switched to another provider.
CONSslow system
Tylor
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
over view
exciting and frustrating at the same time. When it is running correctly it is great but when it crashes it crashes.
PROSAll the different features it has to offer
CONSWish the features did not cost so much and there was more training that didn't cost me that is also easy to follow.
Reason for choosing RMS Cloud
More features that best fit our needs
Mark
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Use the software the way you want to.
Customization of this software is the best I've seen in this industry. If we decide we want to track something new. We can simply add the field. Modify rates on a daily basis, automatically. The customization saves time and gives peace of mind.
CONSLike all online / network software, they can be slow as data is being pulled across the country / world.
Reasons for switching to RMS Cloud
The old application was very basic, with little to no automation.
Vendor Response
Thanks Mark for your positive feedback! We're thrilled RMS' customization is helping your property reach its full potential. RMS is committed to ongoing software development and exceptional customer support to make managing your property easier.
Replied September 2019
