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> Reviews of RMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RMS is a good fit for you!

Source: https://www.softwareadvice.com/hotel-management/rms-profile/reviews

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RMS Reviews

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[Overview](https://www.softwareadvice.com/hotel-management/rms-profile/)

Reviews

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# RMS Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(242)

4

(124)

3

(29)

2

(7)

1

(10)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.5

Value for money

4.3

Functionality

4.3

* * *

### Pros

"What I like most about the RMS Cloud is it makes makes my booking reservations easy and they have this calendar system to remind me of my upcoming trips."

"Tourism Creatures manage approx 20 properties on rms and the customer service has always been outstanding."

"Setup or rates and channel management are much easier vs other systems used previously."

### Cons

"I don't know whether I need to be in Rate Structure and type, Category, Rate period or Amount (4 seperate areas seems clunky and I don't think I would get as confused if this was an integrated, automatically stepped out process on a simngle page for absolute dummies like me)."

"Many errors coming, many things are not set, cleaning fees, financial parts."

"Intergration issues with booking.com and Expedia, that allow overbooking because a booking can come through as a qoute without having a room assigned."

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RMS Reviews, Pros and Cons - 2026 Software Advice