Sirvoy Software

we safe time and money

Pros

The best thing is the flexibility of this software. Where multiple steps need to be taken in many other programs, one single step is enough in Sirvoy. Outstanding is the control of the booking channels and the extensive statistics functions. Since we have Sirvoy we save a lot of time we spent so far in an external channel manager. If you do a bit of preliminary work and set up a few standard letters, two mouse clicks are enough to complete the e-mail correspondence. Thank you Sirvoy !!!

Cons

I think, there is really nothing that i don't like. It would be nice if you had a little influence on the form design. Not on the templates, but the words used. So if the English words are not translated directly, but the words used in the respective national language can be inserted

Maximizing our bookings, and therefore profits, without having to worry about overbooking. It will surely generate more profits than the cost of using the software, so it is completely worth it.

Pros

The customer service is excellent. They walked me through the entire setup process on how to link all of my accounts together. It saves tons of time, and allows me to maximize our bookings without having to worry about overbooking, or updating availability on several different websites. It is also a bit more affordable than several of the other alternatives.

Cons

So far I have no complaints. My only real issue is that I have to create 8 different listings on airbnb for my dorm beds, but this is an issue with airbnb and not with sirvoy.

Pros

What i like most about it? It is super easy to use, much more straight forward than other services i have tried in the past.

Cons

As a relatively new user, i can happily say that i have not come across anything to complain about yet.

With this software i saved a lot of time. All channels connected and updated by every booking or change made by us or our clients. No more double bookings

Pros

All booking channels organized and automatically updated at once when needed. No more double booked rooms.

Cons

Not so much actually! A connection with Quickbooks or equal accounting software would be nice. To be able to export invoices made in Sirvoy directly into my accounting software will save a lot more time.

a clear overview and quick management

Pros

It is easy to get an overview. Whatever you wish for it is somehow possible. The support is always quick and competent to tell you how in case you do not find out yourself. You always get a written report of the support's answers so if you come aross the same problem again and don't quite remember, you have sth in writing.

Cons

One thing I miss and cannot quite get is the German "Meldeschein" where all the dates of a guest are listed. There is something similar but not quite ...

Optimize the work and management of my hotel.

Pros

Is complete for any needs, the assistance is great 24/7 and very polite as useful. I will suggest avery hotel to use Sirvoy.

Cons

The speed of the channel manager is a great side of Sirvoy, i read they use amazon server for that reason the back end is always optimize and fast i like.

Pros

Very good overview, easy to operate and easy to manage the rooms. Smooth integration with other sales channels and highly professional support.

Cons

You can not use the system to book other facilities such as conference rooms.
With such functionality, it would be complete!

Management information and ease of hotel operations

Pros

Loads of information and easy to download and work with. Plus online chat works really well when you have any questions

Simple and a must for an easier day of work.

Pros

The software is so easy to handle and you see what you need. Move bookings from one room to one other is done in a second.

Cons

You can not get a text message from the channels, only from your own website. This should be easy to solve why it comes from the same system. This is an important function for the ones that not are on line all the time for smaller business.

Some bonus

Pros

Fast and easy to learn. It has all the right componets to drive my kind of business. It is also easy for our guests to both book and pay.

Pros

It is very easy to use , have all future needed, the best part is that you can log in and use it from all around theword dont have to be at the hotel

Pros

Sirvoy makes keeping track of our bookings easy. They also work with all the online booking sites that I do.

Cons

some features are less intuitive to operate than others. Duplicating rooms should duplicate all the info, and let me edit, as opposed to my having to re-enter everything.

Pros

It is so easy to handle the guests and hotell in sirvoy. Easy to use for people who didn't know so much about settnings up your projekt in a Chanel manager.

Cons

I miss or like Kwast that My guests message doesn't go in to sirvoy. I have go check My mail for guests answer.

Pros

It´s easy to understand and use, it´s flexible and has all features you need. When we sometimes get stuck the help is only a call away and those guys always keeps their word when they say they´ll be back and help you shortly! They are also very educational and patient with dummies like me!

Cons

Can´t really think of anything! Perhaps a simple but safe payment solution...I would also like to be able to show more pictures of each room in the room description, if fx you can´t afford an expensive homepage but decide to only make a simple one and then would like the Sirvoy "booking button" to do the work.

Contgrol of my bookings.

Pros

Stable, easy to use on an daily basic, deliver all data you need. And you can start up like its an electronic paper you use, and expande with a lot of funktions.

Cons

There is no dummy room, you can use as a memory, you have setup up an x-tra room, which disturb the statistic and is bookabale as reel room.

A central easy booking system.

Pros

The customer support is great with the chat format readily accessible. Setup was quite easy, still new so hoping for more improvements.

Cons

It desperately needs an App. It would be so much easier to manage my business. We don't operate with staff onsite 24/7 and being away from the business it's important that guest details are accessible quickly and efficiently out of normal business hours.

It saves me and my clients a lot of time and makes the daily business of hotels and hostels easier. I love the integration of some of the most popular booking engines that exist and helps with the correspondence with guests. Automats routine tasks with an ease which has hardly be known before. As I worked a long time in this industry, this is what we needed so badly!

Pros

The simplicity and intuitive handling of daily tasks of your business creates a great work flow. I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs. Awesome is the channel manager which connects the hotel and availability to a wide range of popular booking engines.

Cons

Statistics could be a bit more detailed and exportable to other applications. As well as some tutorial videos would be appreciated.

Pros

Love how easy it is to cancel a reservation or to add nights, everytime there is something new that I need and cant find the function I can always ask someone on the live chat instead of sending an email and waiting for my answer.

Cons

Maybe that is a little bit hard to get all the email address of my past customers at once, i was able to find them but the format is not as easy to read

We now do 75% of our bookings online through our own website thanks to Sirvoy

Pros

Sirvoy is simple to use and offers a tremendous amount of functionality for the cost. Sirvoy has taken our little 25 unit motel online, and in the 3 years we have been using Sirvoy, it has not let us down once. The ease of use is a big reason I recommend it-- some of my employees are in their 70s and 80s and have never used a computer before, and they were able to figure out Sirvoy in a matter of minutes. I researched many other options and Sirvoy offers most of the functionality of its competitors for a much more reasonable price.

Cons

My only issue with Sirvoy is the fact that it relies completely on internet connectivity. I would like there to be a way to download an offline calendar for emergencies.

Bookings are simple. Customer information is easily available. Calendar views are quick. I love Sirvoy.

Pros

The interface is user-friendly. All information for the guests are on one screen. Bookings are so simple. Functionality is flawless.

Cons

There is nothing I don't like about Sirvoy. The only thing that is a tiny small bit irritating is the new option to send an email once the booking is confirmed as I prefer to customise the email before sending to the guest so I need to click cancel to not send the email. Such a minor detail hardly worth mentioning.