Sirvoy Software


 

Sirvoy is a cloud-based hotel management platform suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relationship management. 

Sirvoy’s booking management system can be embedded into an existing user website, and guests can book rooms using desktop or mobile devices. The booking engine supports multiple languages and offers additional plugins for Wordpress and Facebook. Users can configure input fields and receive alerts for new bookings.

Booking management tools include a calendar overview, group and split bookings, printable booking PDFs, a history log, statistics and housekeeping scheduling. Users can also send automated email and text messages to guests. Available booking channels include Booking.com, Expedia, Agoda, TripAdvisor, Hostelworld and more.

Support is provided through an online knowledge base, over the phone and via email. Pricing is per month.

 

Sirvoy - Booking list view
 
  • Sirvoy - Booking list view
    Booking list view
  • Sirvoy - Calendar view
    Calendar view
  • Sirvoy - New booking page
    New booking page
  • Sirvoy - Rates view
    Rates view
  • Sirvoy - Units view
    Units view
Supported Operating System(s):
Web browser (OS agnostic)

97 Reviews of Sirvoy

 

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Software Advice Reviews (2)
More Reviews (95)

Showing 1-2 of 2

Ken from Cottage
Specialty: Vacation Rental
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Up and running

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Only channel manager I have ever used so I have not basis of comparison. Having a ready to go system is excellent and important.

Pros

Seems to run well. Easy to use displays. Nice clear tabs to get views. At a glance is key at all times, especially when one is busy.

Cons

Getting started was tedious. Chat staff were hit and miss. One good, one very poor. Kept on quoting bogus info.

Review Source
 
 

Myra from Motel
Specialty: Hotel Chain
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Best, Cost effective system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are many pros abt this system
User friendly,
good communication,
easy to setup,
Cost effective

Cons

1. Don’t like Their monthly refill system.

First month was prorated. When I signed up for the membership they charged is full months fee then applied prorated to previous month and remaining to current monthly leaving us with balance to pay for current months full membership. And started sending alerts to pay balance or account with lock. When I went to pay balance it charged my full fee and next month again I will need to pay half balance remaining.

2. Videos are too fast for my staff to use to traing.

Review Source
 
 
 
Showing 1-20 of 95

Per from Hirtshals Kro
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Simple to use, easy to setup.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Contgrol of my bookings.

Pros

Stable, easy to use on an daily basic, deliver all data you need. And you can start up like its an electronic paper you use, and expande with a lot of funktions.

Cons

There is no dummy room, you can use as a memory, you have setup up an x-tra room, which disturb the statistic and is bookabale as reel room.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: September 2017

September 2017

 

Hi Per, thanks for leaving us this wonderful review. Great that you are finding that Sirvoy accommodates all your daily requirements. Your one frustration has been noted, and as it is a request from other users also it has been prioritiesed by our developers. Hopefully you will see this fix real soon. Thanks! Adele, Communication Manager.

 

Veronica from 110 Hampden Serviced Apartments
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Have only migrated to Sirvoy recently

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A central easy booking system.

Pros

The customer support is great with the chat format readily accessible. Setup was quite easy, still new so hoping for more improvements.

Cons

It desperately needs an App. It would be so much easier to manage my business. We don't operate with staff onsite 24/7 and being away from the business it's important that guest details are accessible quickly and efficiently out of normal business hours.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: July 2017

July 2017

 

Hi Veronica, thanks for your review. Quite a few of our customers have requested this feature so we have prioritised this development and hopefully it won't be long before it arrives. In the meantime, we thank you for your patience and will let you know once it's available. Many thanks, Adele, Sirvoy Communication Manager.

 

Simon from BizzBigg
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Easy to use, time saving and great help for the business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saves me and my clients a lot of time and makes the daily business of hotels and hostels easier. I love the integration of some of the most popular booking engines that exist and helps with the correspondence with guests. Automats routine tasks with an ease which has hardly be known before. As I worked a long time in this industry, this is what we needed so badly!

Pros

The simplicity and intuitive handling of daily tasks of your business creates a great work flow. I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs. Awesome is the channel manager which connects the hotel and availability to a wide range of popular booking engines.

Cons

Statistics could be a bit more detailed and exportable to other applications. As well as some tutorial videos would be appreciated.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: June 2017

June 2017

 

Hi Simon, thanks for taking the time to leave us this review. Delighted that you have found Sirvoy to be of benefit to your business. We have released a number of tutorial videos on youtubehttps://www.youtube.com/channel/UCsFiQr7G2oUj998mLz0KvOA and more are being released in the next week or two. We hope that you continue to enjoy using our system and wish you continued success with your business. With thanks, Adele Worden, Communications Manager.

 

Mara from Summit mountain lodge

May 2017

May 2017

Made our booking system super easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love how easy it is to cancel a reservation or to add nights, everytime there is something new that I need and cant find the function I can always ask someone on the live chat instead of sending an email and waiting for my answer.

Cons

Maybe that is a little bit hard to get all the email address of my past customers at once, i was able to find them but the format is not as easy to read

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: May 2017

May 2017

 

Hey Maria, what a terrific review. We're really glad that you are finding the system easy to navigate and that you're making good use of the live chat. If you need an easy way to access email addresses I would advise you export them through the Export function (go to Settings; Your Account; Export Function) and they will be listed with some other basic information in a spreadsheet in a very easy to read format. Hope that helps! Thanks again for taking the time to write this review, Adele Worden, Communications Manager

 

Ryan from Mountain Pine Motel
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Sirvoy offers a solid platform that has not failed us in the 3 years we have used it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We now do 75% of our bookings online through our own website thanks to Sirvoy

Pros

Sirvoy is simple to use and offers a tremendous amount of functionality for the cost. Sirvoy has taken our little 25 unit motel online, and in the 3 years we have been using Sirvoy, it has not let us down once. The ease of use is a big reason I recommend it-- some of my employees are in their 70s and 80s and have never used a computer before, and they were able to figure out Sirvoy in a matter of minutes. I researched many other options and Sirvoy offers most of the functionality of its competitors for a much more reasonable price.

Cons

My only issue with Sirvoy is the fact that it relies completely on internet connectivity. I would like there to be a way to download an offline calendar for emergencies.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: May 2017

May 2017

 

Hi Ryan, thanks for the feedback. You're a great example of how the booking form can really help to increase direct bookings! Just to let you know; you can export the calendar in 'settings'. It's not in calendar format but it gives you a full list of all bookings in order with the most relevant guest details. Hope that helps a bit. Thanks again, Adele Worden, Communications Manager

 

Ildiko from Greystone Lodge
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Sirvoy has made my life so much easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bookings are simple. Customer information is easily available. Calendar views are quick. I love Sirvoy.

Pros

The interface is user-friendly. All information for the guests are on one screen. Bookings are so simple. Functionality is flawless.

Cons

There is nothing I don't like about Sirvoy. The only thing that is a tiny small bit irritating is the new option to send an email once the booking is confirmed as I prefer to customise the email before sending to the guest so I need to click cancel to not send the email. Such a minor detail hardly worth mentioning.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Ildiko, thanks for writing us this wonderful five star review. It's great to see that Sirvoy has become an indispensable tool for you and your business. However If there is anything you would ever like to improve or some feature you would like see on the wishlist you can always contact us on support@sirvoy.com. Sincerely, Adele Worden, Communications Manager

 

Avivone from Le Vangbua Villa
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Sirvoy system is very useful for small business, with good value money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, simple, logic. Easy to learn, clear and very practical.
Customer service quick and helpful.

Cons

need to add extra fake room as when fully booked we can move rooms, so statistics is wrong.

invoicing : in system sometimes my team forget to register payment and they invoiced directly which is wrong so if sirvoy can pop-up and restrict the transaction before, it should be good so they know that payment must be registered before.

Currency : system is in USD , and we receive money sometimes in local currency or others. System only accept USD. (To be able to accept different currency)


Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Avivone, thanks for taking the time to leave us your feedback. I understand the issue you are having with moving rooms and I will send your comments onto our development team in case they can provide a solution for this problem. Regarding your comments on the system only accepting US dollars - Sirvoy works with different payment gateways that accept payment in most currencies. I suggest you look at the different gateway options that we are affiliated with to see the full list of currencies. I'm afraid I don't fully understand the problem you are having with restricting transactions when your team forget to register payment but maybe you could contact support@sirvoy.co.uk with a more detailed explanation. Hopefully we can find a solution for most of the difficulties you are experiencing. Sincerely, Adele Worden, Communication Manager

 

Madolyn from Crestone inn

April 2017

April 2017

Its easy to use. My guests tell me its easy to book online.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing i most like about this software is that i can access it easily from my smart phone when i am away from my desk

Cons

I least like that it doesn't have it's own app. It would be easier tho use if it had an ap in the ap store.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Madolyn, thanks for such a great review. Its good to know that you are finding it easy to work remotely when you're not in the office. You request for an app is one that is on a few others wish list also, so I will certainly be making this known to our developers in case this is something that can be added to the dev list for the future. Sincerely, Adele Worden, Communications Manager

 

Yolanda from Basto Hotell och Cottages
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The software is very good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I get the functionality of a bookingsoftware that is need such as bookingoverview, invoicing,
statistic ect.

Cons

Being a non technical person some of the most important such connecting it to my guests providers, instruction is still difficult to follow and I wish the technical will help more not just
giving you a link that most if the time is difficult to follow as a non technical person.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Yolanda, thanks for your review. We are sorry to hear that you are finding some of the more technical elements of the system difficult to understand. We do have a youtube account where you can view tutorial videos that give you a visual demonstration to help with basic set up; you can view it here: https://www.youtube.com/watch?v=C4HKkLXJksc&t=2s I hope this helps but if not you are welcome to contact me directly on adele@sirvoy.com and I would be happy to go through things with you in more detail if required. Sincerely, Adele Worden, Communication Manager

 

Ploy from Kanavera House
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great and affordable pms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Help me out a lot to manage all the reservation and track all the income from all the reservations...

Pros

The software is user-friendly, very easy to use. The software help me out alot, it included a simple booking engine for your website and channel manager for popular OTAs in an affordable price. What I like the most is the customer support for Sirvoy pms, the live chat support is really a great help for many times.

Cons

The booking engine.
I'm hoping for more function in the booking engine in the next version.
There are only a specification card to print out instead of a registration card.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Ploy, thanks for your great review. Good to know that you are finding the software simple and easy to use. The system is constantly being updated and new features are added all the time so you should continue to see big improvements in features and functionality. However should you ever wish for something particular always feel free to contact support@sirvoy.com as we really value our client's feedback and suggestions. Sincerely, Adele Worden, Communication Manager

 

James from B&B Ranch
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great product need to integrate to crm tool for more relationship management functionality.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Complete reservation system and integration to the other third party networks.

Pros

Ease of use, integration to third party networks and complete reservation package to include customer communications.

Cons

Limited functionality from a customer relationship management perspective. Would be outstanding product if integrated to CRM tool to expand relationship and revenue opportunities.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi James, we would like to take the opportunity to say thanks for writing this glowing review. It's great that you are finding the system easy to use and a valuable tool for your B&B. Regarding your request for more functionality as far as CRM is concerned, this is something I will make a note of for our developers in case it should be something they are thinking of integrating in the future. We are constantly developing and improving the software and it will only be a matter of time until we start introducing functionality such as this into the system. So bear with us and thanks for your patience! Sincerely, Adele Worden, Communication Manager

 

Anna from Park Hotell i Västervik Ab
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Its easy, and so quick to get started. I would love to have some more functions but when I look at other systems the conclusion is always the same, this is great value for money.

Pros

Simplicity. Easy to learn and easy to get started.

Cons

I work with different rates on different days and periods and this could really be improved. It takes me so much time. An easy thing to do is to make it possible to copy a period with rates to new dates. It would also be great to be able to lower the rates for all rooms with for example same amount or percent via just one click.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Anna, we appreciate you taking the time to write us your review. Glad to see that you find us head and shoulders above the competition in terms of value for money and that you are finding the system easy to use. Regarding your point about the rates, I have made a note of this for our development teams consideration. They are continuously working on Sirvoy's features and functionality and updates are released all the time so please bear with us in the meantime! Your feedback is really important to us in this regard so always feel free to send in any suggestions to support@sirvoy.com. Sincerely, Adele Worden, Communications Manager

 

Carlos from Solmar Alojamentos

April 2017

April 2017

simple to use and very efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used Sirvoy booking system in all my properties since 2011 and it was very usefull in managing and optimizing my reservations .

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Carlos

Thanks for your great review! We are delighted that you are finding Sirvoy so simple and efficient to use.

If there's ever a particular feature you would like incorporated, or a particular update you think would improve things however, we would love to hear from you. Our aim is to continuously make Sirvoy even better and your help is invaluable when it comes to tailoring our system to meet your needs.

With thanks and greetings to your and your team!

Sincerely
Adele Worden
Communication Manager

 

Wai Wai from Wai Wai's Place Bed and Breakfast

April 2017

April 2017

Very Good booking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our guest easy to book with Sirvoy Booking System and the payment is valuable. We are easy to put booking as well. The system is easy to understand for everyone user. We like to use this booking system!! We have been using 2 years!

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Wai Wai

Greetings to you and your staff in Burma! And thank you so much for leaving Sirvoy such a glowing review! Its good to hear that you are finding the system easy to use and that it's a valuable asset when it comes to running your business.

We hope that we can continue improving and making our system even better and If there's anything you would ever like to see updated or a feature you would like, please feel free to let us know...

With Thanks
Adele Worden
Communication Manager

 

anicca from ashburton cookery school
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Good online system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Sirvoy for our 13 room Bed and Breakfast accommodation business. We find it easy to use and it is reliable. We would recommend this to any accommodation business.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Anicca, thanks for taking the time to send us us in this great review. We're delighted to hear that you are finding Sirvoy a reliable and easy to use system to suit your B&B. Sincerely, Adele Worden, Communication Manager

 

Mogens from Villa Blomberg A/S
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Efficient and easy to use - booking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have a hostel with 30 different rooms with different numbers of beds as well, and Sirvoy handle it close to perfect! I've used ERP systems and web-shops for many years but Sirvoy are close to the best system I've ever used. And the support online are working sundays/evenings (I'm situated in Denmark, so there is a time difference) and answers very fast. Very, very recommendable!!!

Pros

Easy to use.

Cons

The invoice system are a bit difficult to find out.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Mogens

It was great to read your very encouraging and positive review so thanks for taking the time to write it. We're happy that you have found our support team to be reliable and informative and would recommend them to others.

I will pass your comments on the invoice system along to our developers and in the meantime, if there's anything else you would like changed or added please always feel free to drop me a line at adele@sirvoy.com...

With Thanks
Adele Worden
Communications Manager

 

Wes from MOJO SURF
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Amazing customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is really good and very user friendly, if a little ridged at time.
But what really makes me come back Sirvoy time and time again is the customer service form the team. Excellent, very friendly and super efficient, well done guys, keep up the good work guys!!!!!!!!!!

Pros

USER FREINDLY, CUSTOMEER SERVICE

Cons

A little set in is ways, cant edit some features.

Advice to Others

Nope

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Wes

I would like to thank you for taking the time to write Sirvoy such a glowing review! I will pass your comments to our Customer Support team so they can read for themselves what a great job they're doing.

If there's every anything you feel that could be done to improve the system we would always love to hear from you. My email address is adele@sirvoy.com should you wish us to add any future suggestions or wishes to our development list.

In the meantime thank you for your loyal support and greetings to you and your team in Indonesia! :)

Sincerely
Adele Worden
Communication Manager

 

Joakim from Havshotellet i Malmö AB (Strand Hotell)
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great overview with almost all basic features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great online based booking system with good compatibility and great service. Easy overview and a great calendar. I do however miss a better email service with easy templates, or better way to use pictures in your mails. Also more mobile-friendly booking form for webpage.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Joakim

I would like to thank you for taking the time to write your review and we are delighted to know that are finding it a great system overall.

I can tell you that we are overhauling our image gallery at the moment which should help with the aesthetics of that. I will pass along your other comments to our developers for their feedback.

If there's anything else I can be of assistance with don't hesitate to contact me at adele@sirvoy.com.

Sincerely
Adele Worden
Communications Manager

 

Sofia from Grand Hotel Jönköping
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Review from Grand Hotel Jönköping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are very pleased with Sirvoy and impressed with the way they are developing the system.
Keep up the pace and the good work and you will go far.

Pros

Simple, easy to learn, logic, easy to change settings

Cons

Still missing some things like for example being able to see day by day price in a reservation made over several days.

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Hi Sofia, great to hear that you are happy with the new developments and features that are being released and are finding the system easy to use. Regarding the pricing issue you have mentioned, I will be sending your comments to our developers for their attention. Additionally if there is anything else that you feel would help improve the system for your use we would love to hear from you. You can write to us at support@sirvoy.com with your suggestions. Thanks again for taking the time to write us with your feedback. Sincerely, Adele Worden, Communications Manager

 

Anja from Lords Lodge Backpackers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy-to-use software for smallerbusinesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're using Sirvoy for a small hostel and have been setting it up ourselves with no problems. The customer service is great and they find workarounds for you if a certain functionality is missing. After extensive research this was the best and also cheapest solution for a business of our size. It's continuously improving and the developers are happy to implement new suggestions. Breaking bookings could be easier and we have decided against using the built-in Channel Manager as we have a lot of long-term guests and updating availability manually is not possible. That means we put our bookings in manually but that works smoothly enough and still faster than in the program we used before. Big plus: one of the few reservation softwares that's designed well and intuitive.

Pros

Design, usability, support, features

Cons

lack of manually adjustable channel manager like the siteminder inventory

Advice to Others

Always ask the support if anything's missing, they most likely find a solution for you

Review Source: Capterra

  Response: Sirvoy, Sirvoy Ltd.

Date: April 2017

April 2017

 

Thanks for such a fab review Anja. Good to know that you've been finding Sirvoy easy to use and Customer Service has been of help getting you started. There are features being released next week that should help with the issues you mention. We will update the Booking Blog when these becomes available so stay tuned for that. If there are still things that you feel would improve the system we would love to hear from you. Contact support@sirvoy.com with any feedback you have as we always try to use our client's suggestions when developing the system. Many Thanks, Adele Worden, Communication Manager