---
title: "ResNexus Software Reviews, Demo & Pricing - 2026"
description: "Review of ResNexus Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/hotel-management/resnexus-profile/"
page_type: "product"
language: "en"
---

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ResNexus

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hotel-management/resnexus-profile/alternatives/)

# ResNexus Review

From $30-$50/month Free trial 2 plans

Wondering if ResNexus is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ResNexus

4.8

[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)

Pricing

Starting at $30.00 flat rate per month

### About ResNexus

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue.

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more.

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking syste...

m. The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season. OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS! ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature! During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay. Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY! ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more. That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. See our comparison page for more info: https://resnexus.com/comparisons/ WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. MADE FOR PROPERTIES OF ALL SHAPES AND SIZES ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals. Find out why thousands of properties feel ResNexus is the best property management software in the industry.

Wondering if ResNexus is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

## ResNexus User Interface

## Popular ResNexus Alternatives

Main Product

ResNexus

4.8

[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.63Value for money
-   4.77Customer support
-   4.67Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[Booqable](https://www.softwareadvice.com/retail/booqable-profile/)

4.8

[(1195)](https://www.softwareadvice.com/retail/booqable-profile/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.73Value for money
-   4.82Customer support
-   4.57Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)

4.6

[(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.61Value for money
-   4.77Customer support
-   4.37Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)

4.7

[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.75Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $95.00 per month

Get Price

Alternative Product

[Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)

4.5

[(1312)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.34Value for money
-   4.56Customer support
-   4.37Functionality

Pricing

Starting at $14.00 per month

Get Price

## ResNexus Pros and Cons

We analyzed 432 verified reviews for ResNexus to find out what actual users really think.

Select to learn more

Intuitive And User-Friendly Design

ResNexus is praised for its user-friendly interface and intuitive navigation. Users find it easy to learn, set up, and operate, with daily functions and features that simplify tasks and save time, even for those new to the platform.

Responsive And Knowledgeable Assistance

ResNexus offers highly responsive customer support with live representatives who are knowledgeable and attentive. Users appreciate timely help, personalized onboarding, and ongoing guidance, making it easy to resolve issues and maximize the platform’s benefits.

Streamlined Booking And Tracking

Managing reservations with ResNexus is straightforward, with intuitive tools for booking, editing, and tracking. The system supports online, phone, and OTA reservations, automates guest communication, and simplifies daily operations for both staff and guests.

Limited And Confusing Payment Tools

Payment processing in ResNexus can be cumbersome, with issues handling refunds, extra fees, and split payments. Users report confusing workflows, outdated manual input, and difficulties integrating with accounting systems, leading to frustration and errors.

## ResNexus Pricing and Plans

ResNexus has two plans. Essentials is $30.00/mo billed monthly. Premier is $50.00/mo billed monthly.

Free trial

Essentials

$30.00

flat rate, per month

Essentials plan includes:

-   100+ Powerful Reports
-   Online Booking Engine
-   Revenue Management Tools
-   Property Management
-   OTA Channel Management
-   Reservation Grid
-   Reservation Calendar
-   Retail Item & add-ons
-   Credit Card Processing
-   Front Desk
-   Housekeeping
-   Confirmation Emails
-   Quickbooks Export
-   Minimum Nights
-   Sliding Rates
-   Text Messaging
-   Gift Certificates
-   Rate Types
-   Yield Management
-   Commission Free Connection to Google Travel
-   Connections to OTAs including Booking.com, Airbnb, Vrbo, Expedia, & more

Premier

$50.00

flat rate, per month

Premier plan includes:

-   Reservation Grid
-   Reservation Calendar
-   Retail Item & add-ons
-   Credit Card Processing
-   Front Desk
-   Housekeeping
-   Confirmation Emails
-   Quickbooks Export
-   Property Management
-   Online Booking Engine
-   100+ Powerful Reports
-   Minimum Nights
-   Sliding Rates
-   Gift Certificates
-   Rate Types
-   Yield Management
-   Commission Free Connection to Google Travel
-   Specials & Packages
-   Advance Group Reservations
-   Email Marketing
-   OTA Channel Management
-   Google Ads Integrations
-   Night Audit
-   Built-in Contracts
-   Connections to OTAs including Booking.com, Airbnb, Vrbo, Expedia, & more
-   Contactless Check-in
-   Text Messaging
-   Birthday & Anniversary Marketing
-   Cart Abandonment
-   Point-of-Sale

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does ResNexus pricing compare to alternatives?

ResNexus's starting price is $30.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| ResNexus4.8[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/) | $30.00 /mo | Available | Not available | 4.6 |
| [Booqable](https://www.softwareadvice.com/retail/booqable-profile/)4.8[(1,195)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) | $29.00 /mo | Available | Not available | 4.7 |
| [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)4.6[(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)4.7[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/) | $95.00 /mo | Available | Not available | 4.7 |

ResNexus4.8[(432)](https://www.softwareadvice.com/hotel-management/resnexus-profile/reviews/)

* * *

Starting price

$30.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.6

-   [Booqable](https://www.softwareadvice.com/retail/booqable-profile/)4.8[(1,195)](https://www.softwareadvice.com/retail/booqable-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/)4.6[(218)](https://www.softwareadvice.com/hotel-management/webrezpro-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)4.8[(1,623)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/)4.7[(118)](https://www.softwareadvice.com/vacation-rental/rezstream-profile/reviews/)
    
    * * *
    
    Starting price
    
    $95.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    

## ResNexus Features

-   Popular features found in Reservations
    
    Booking Management
    
    Calendar Management
    
    CRM
    
    Customer Support
    
    Group Reservations
    
    Inventory Management
    
    Mobile Access
    
    Promotions Management
    
    Rate Management
    
    Reporting/Analytics
    
-   More features of ResNexus
    
    Access Controls/Permissions
    
    Accounting
    
    Activities Booking
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Auto Update
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Booking Notes
    
    Budgeting/Forecasting
    
    Built-in Accounting
    
    Calendar Sync
    
    Cash Flow Management
    
    Channel Management
    
    Contact Management
    
    Content Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Design Management
    
    Discount Management
    
    Drag & Drop
    
    Dynamic Pricing
    
    eCommerce Management
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Employee Management
    
    Event Scheduling
    
    Extended Stay
    
    Financial Analysis
    
    Financial Management
    
    Forecasting
    
    For Hospitality Industry
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Geographic Maps
    
    Guest Check-in/Check-out
    
    Guest Communications
    
    Guest Experience Management
    
    Historical Reporting
    
    Housekeeping Management
    
    Inventory Control
    
    Inventory Tracking
    
    Invoice Management
    
    Landing Pages/Web Forms
    
    Lead Management
    
    Lease Tracking
    
    Loyalty Program
    
    Maintenance Management
    
    Marketing Automation
    
    Media Library
    
    Multi-Channel Management
    
    Multi-Currency
    
    Multi-Language
    
    Multi-Location
    
    Multi-Property
    
    Online Booking
    
    Online Booking Tools
    
    Online Payments
    
    Online Reservations
    
    Order Management
    
    Owner Statements
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Pre-built Templates
    
    Price/Margin Management
    
    Price Optimization
    
    Property Management
    
    Quotes/Estimates
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Recommendations
    
    Reminders
    
    Rental Management
    
    Reporting & Statistics
    
    Reservations Management
    
    Revenue Management
    
    Revenue Recognition
    
    Reviews Management
    
    Room Booking
    
    Sales Reports
    
    Search/Filter
    
    Self Service Portal
    
    SEO Management
    
    Shopping Cart
    
    Single Property
    
    Site Maps
    
    Site Reservation Management
    
    SMS Messaging
    
    Social Media Integration
    
    Spa/Activity Management
    
    SSL Security
    
    Status Tracking
    
    Survey Builder
    
    Task Management
    
    Template Management
    
    Third Party Booking
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Utility Billing
    
    Visitor Tracking
    
    Visual Analytics
    
    Website Analytics
    
    Website Integration
    
    Website Management
    
    Widgets
    
    Work Order Management
    
    WYSIWYG Editor
    
    Yield Management
    

## ResNexus Integrations

authorize.net

Integration rated 4.5 from 16 reviews

## ResNexus User Reviews

## ResNexus customer ratings

- Overall rating: 4.8/5
- Total reviews: 432

### Rating distribution

- 5 stars: 366 reviews (85%)
- 4 stars: 53 reviews (12%)
- 3 stars: 6 reviews (1%)
- 2 stars: 2 reviews (0%)
- 1 star: 5 reviews (1%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.6/5
- Customer support: 4.8/5
- Functionality: 4.7/5

---

### Conversion tracking

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Market Research
- Company size: 11-50 employees
- Product usage: less than 1 year · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The support team! [sensitive content hidden] was incredibly knowledgable and walked us through setting up ad conversion tracking so we can travk bookings.

#### Cons

Nothing, they are who they say they are and take care of their clientele. They go to many lengths to make sure you are supported.

#### Vendor response

Isaac, thank you for your kind words! We strive to provide the best support team in the industry, and are glad that has been your experience thus far! Reach out to us for any questions you have!

Replied October 2026

---

### Great Software and Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Our experience has been great. We handle a lot of long-term guests so ResNexus software has been very adaptable for how our business model is ran.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have used ResNexus for years now and love the customer support and how simple the software is to use. [sensitive content hidden] is always a pleasure to talk to and work with.

#### Cons

We have no complaints with the service and the support we receive from them. Overall are very happy.

#### Vendor response

Karan, thank you so much for the thoughtful review! We love helping your business, and are glad it's been a simple experience for you thus far!

Replied July 2026

---

### Love ResNexus

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy to use, always happy to help, and eager to grow your business to be the very best it can be and maximize your profits!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy and straight forward the booking engine is to use and how customer service is always at 150%! These guys truly go above and beyond in addressing any concerns, helping you manage and promote your business. All while doing it at what I think is a very reasonable price too. Tony is amazing!

#### Cons

Sometimes there area few little bugs or issues with an update but ResNexus is always quick to fix them once it's brought to their attention. This is just a personal annoyance of mine but I wish they would get rid of the Classic Grid view because I only like using the regular Grid view but I understand why they still have it because it may be more convenient for other businesses or what they're used to

#### Vendor response

Amanda, 150%, love it! That's what we strive for. Looking forward to our continued business relationship for years to come.

Replied July 2026

---

### Truly a 5 Star+ Company

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

ResNexus has amazing people supporting you every step of the way. You can have a great product, but if you don't have a great support and development staff behind it you don't have much. From first inquiry to booking engine setup, to website development, to first reservations, to after hours service, to an onsite visit to address questions or concerns face to face it has been a really great experience. Some of the folks that have supported our business are: [sensitive content hidden] and a number of general phone support people. I would give them all more stars if I could.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about ResNexus is the Product and the People. The product is thorough in addressing the needs of many types of businesses. This flexibility allows me to tailor the software to meet my specific needs. The staff across all departments is awesome. I always received prompt courteous and complete answers to all my questions. So glad I chose the ResNexus booking platform.

#### Cons

I have zero complaints, and couldn't ask for more. I understand they have been in this business for 20+ years, and it's easy to see they have implemented creativity, feedback and lessons learned throughout the years to arrive at the 5 star product and staff they have today.

#### Vendor response

Jacquie, wow what an incredible review! Thank you so much for your thoughtful words, and we're so glad to hear you've had such a positive experience with us. We strive to provide the best product and customer service in the industry, and are grateful you are with us. Here's to many more years of working together!

Replied June 2026

---

### Resnexus Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Been using it for many years now, very satisfied. The support has been great over the years with a timely response.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its reservation software. The ease of checking online reservations, checking guest reservation summaries.

#### Cons

Still trying to understand credit card processing. Just signed up recently and trying to identify payouts and credit card charges.

#### Vendor response

Hi Jan, thank you for your review! We are glad to hear you've been very satisfied with your experience at ResNexus. Thank you also for sharing some insight on the credit card processing portion of our services. We would love to answer any questions you may have, so feel free to call us and we will assist you! We love serving your business, and look forward to working with you in the future.

Replied April 2026

---

### 5 Star Experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

I cannot say enough great things about working with Resnexus - they have been a valuable partner for the past decade and as they have grown their services, we have been able to scale our business. Their customer service, resources and capabilities far exceed expectations time and time again and we are proud to work with them!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The customer service. Their team is highly educated on specific subject matter that helps hotels scale.

#### Cons

Interface of booking engine - it could use some freshening up. Would also like if they offered meta ad support.

#### Vendor response

Stevan, Thank you so much for your kind review, and mentioning that you view us as a valuable partner! We strive to be just that for all of the hospitality industry! Also, thank you for your additional feedback, we love serving you and your business!

Replied March 2026

---

### ResNexus - Miners' Bay Lodge

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I would recommend ResNexus to any business big or small that is looking to create a more formal presence on the internet with the ability to lean on their team of support staff that will guide you through the entire process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Our business was fully operated via telephone and mail as recently as 2018. Making the switch over to an online booking system was a challenge at first, but ResNexus has made it easy for us to do things like manage our reservations, build retail items, and communicate with guests. Their customer services have been of great assistance to us over the course of our using their platform.

#### Cons

The change over to being online was definitely a challenge at the start. I would say our being a Canadian business has provided us with a couple of challenges in how our payments our processed as the system is built to deal with USD and applicable US payment options. Things like e-transfer and our not dealing in pennies have made us get creative in our solutions, but we've always had great help in sorting those things out.

#### Vendor response

Jory, Thank you so much for your review! Switching from telephone and mail to an online booking solution can be quite the challenge, and we are honored that you chose ResNexus to help you along the way. We strive to provide the best support in the industry! Thank you for your additional feedback, we love serving you and your business!

Replied March 2026

---

### Exceptional Software Backed by Exceptional Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with ResNexus has been outstanding. From day one, the platform has made managing reservations, guest communications, and daily operations smooth and efficient. The system is intuitive and packed with helpful features that make my job easier. I especially value the ability to track staff activity and customize access levels. What truly sets ResNexus apart, though, is the support team—responsive, knowledgeable, and genuinely invested in helping me succeed. I’ve always felt supported, even as a first-time user of reservation software. ResNexus has become an essential part of running my business, and I couldn’t be more pleased.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ResNexus is an incredibly user-friendly platform that makes managing our hotel seamless and efficient. The intuitive interface is easy to navigate, even for new users, and every page includes helpful explanations and tooltips to guide us through each process. I like that OTAs are assigned their own color; it helps to be able to tell them apart so you can track where you are strongest. I appreciate the ability to assign roles, including giving the owner direct access to manage operations. The system also tracks employee activity, allowing me to identify and resolve potential issues early. Most importantly, the support team is outstanding—[sensitive content hidden] is always responsive, and [sensitive content hidden] consistently goes above and beyond. Their expertise and dedication truly set ResNexus apart.

#### Cons

Honestly, I can’t think of anything I dislike about ResNexus. It’s the only reservation software I’ve ever used, and it has met all of my needs as a hotel manager. While I don’t have another system to compare it to, ResNexus has been reliable, intuitive, and well-supported from the start. Any time I’ve had a question or needed help, the support team has been quick to respond and incredibly helpful. If there are any shortcomings, I haven’t encountered them yet—it's been a smooth and positive experience across the board.

#### Vendor response

Lisa, Wow, I mean WOW–this is a wonderful review! We really appreciate it and love serving you and your business!

Replied November 2025

---

### Resnexus. Fantastic Property Management System

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We wouldn't use any other reservation and property management software. We are very happy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and does everything you can want. Customer service is fantastic.. Nothing is too much trouble and always very happy to help

#### Cons

Nothing.. And that is after using it for 10 plus years

---

### Owner Hudson B&B

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

The best!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is user friendly and it was remarkably easy to transition from RezOvation to ResNexus. Tried Eviivo much to my dismay and Think, no comparison. What has been the best is [SENSITIVE CONTENT HIDDEN] and the technical and immediate assistance available at ResNexus. Best technical support ever.

#### Cons

There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment. The integration with bookings is flawless with NO double bookings or charging errors.

---

Showing 1 - 10 of 432 Reviews

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