Skyware Software

Skyware Software

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About Skyware

Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and boutiques. Skyware can also be installed as an enterprise computer network server on site. Included in the core program is the online booking engine offering commission-free direct reservations through the property’s website. As an enterprise-based platform, Skyware utilizes Windows-based products and operates on an SQL database and a standard PC-system. Skyware is available as a stand-alone front office/housekeeping system and offers a suite of integrated applications including central reservations, customer relationship management (CRM), maintenance management, outlet/restaurant p...

Skyware Pricing

Contact Skyware Systems for pricing information

Starting price: 

$5,000.00 

Free trial: 

Not Available

Free version: 

Not Available

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Company description

Skyware User Reviews

OVERALL RATING

Showing 4 reviews

Govind

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 6 months

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2016

Great for a new business

I really enjoyed using this product because as a new hotel owner it really helped me keep track of all my reservation and it was great for the housekeepers.

Cons

Easy

Jim

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5

September 2010

Skyware Review

The Skyware product is easy to use, learn, and teach others. While there are a couple frustrating things such as non-alphabetized menus, and tabbing orders that are not sequential, these are minor issues and can be over come. We have been very pleased with the ability of the system and were able to take a group of untrained employees new to the hotel industry and have them functional and working in a very short amount of time. Skyware has outstanding customer service and they have felt much more like a partner than just another vendor. I would highly recommend their software for both small independent hotels and large chains.

Pros

User Friendly Easy to learn the system Price point is fair Multiple options for in house or hosted on their servers Company is very proactive in helping their customers Good training and it can easily be done with the trainer remote (if you have internet access) Ability to customize and build your own reports Works with an Internet Browser Multiple security groups (easy to implement)

Cons

Menu Items are hard to find at times (should be in alphabetical order) Tabbing is not consistent (you do not always go to the next field)

Sara

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

4

Ease-of-use

out of 5
1

Value for money

out of 5
4

Functionality

out of 5

January 2017

Nice but pricey

This software is nice and can make things easier and more organized. However, everything has a fee associated with it and in the end the price of everything makes it not worth it for me.

Kreider

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

April 2015

Easy to Learn and Use!!

Our Company has been using Skyware for several years now and have it at both of our properties. Our front desk staff likes how simple it is to use and navigate through the system. We have not experienced long down times in the past and look forward to continued business with Skyware.