All Park Reviews
1-16 of 16 Reviews
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Terry
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Review of Park
It has been exceptional moving from a competitive application to Park. Specifically, [sensitive content hidden] has been such a delight to work with as has the rest of the staff there as they were patient and understanding and extremely efficient getting our campground set up.
PROSThe ease of dragon drop for moving campers around various campsite is a delight. That coupled with being able to manage our entire operation from our iPhones has given us back the ability to be with our guests and not behind a desk. The park application has really changed, our ability to provide a better product to our campers!
CONSThe only thing is point of sale transactions, but that is being resolved as Park has recently released that feature, so really don’t have any cons to speak of.
Reason for choosing Park
Ease of use Elegance of the application in terms of things like Drag-n-Drop Ability to have campers book last minute, reservations after hours Manageability of our campground from any device The attentiveness of the entire Park staff throughout the entire on boarding process
Reasons for switching to Park
Simply put Park is a more elegant application, making it easier for campers to book reservations, and it did not cost us anything for the application as the camper pays a fee, which they happily do. Campspot did not provide any flexibility, and seems to be much older and harder to work with than what we found with Park.
Terry
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Powered by Park Reservation Software
See about my previous comments but like I said, you have to see a demo to believe it. What a asset Park has been for our campsite, it was that I came across them at a local campsite management show.
PROSI could not be happier with my results switching to Park. They have been provided quick service & been very trustworthy. [sensitive content hidden] was patient and answered all my questions being very professional. Amazing experience to see how simple it is compared to others in the space that seem to be build on older technology I guess. Get a demo and watch how easy it is to drag and drop reservations. “[sensitive content hidden] was the best!
CONSHaving Point of Sale was my only gripe but it is being released so I could not be happier, thank you Park team!
Reason for choosing Park
Ease of use No contract or costs to us Drag and Drop capability Ease of online booking for our customers Group & long-term campers Elegant looking
Reasons for switching to Park
Too difficult to use, no real mobile management capability and expensive.
Jolynn
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Easy to use system
What I like most about Park is the system was easy to manage and implement. My staff have never used computers before. I was able to teach them to use the system in a short time frame.
CONSI would like the system to be a little more convenient toward my seasonal sites.
Alicia
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
If you are on the fence of joining the Park family, Just do it!
10/10. It all comes from the backend support that makes the product and the experience.
PROSI appreciate the support end of the product. I am able to be in contact with one of the founders of the program and to me that makes a huge impact.
CONSI have found a few quirks to the system, but upon mentioning them to the support team they have been either rectified or fixed in an update to the system.
Reasons for switching to Park
Cost and backend support caused us to search out new software.
Rachel
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Has made our lives so much easier!
Awesome to work with, I've enjoyed our Google Meet calls to get everything set up the first couple weeks!
PROSWe've tried to join the 21st century and bring on technology before, but they were all quite difficult to set up and use on a daily basis. Finally we found one that just seems to make sense, and is easy for everyone at the office to pick up (even my 70 year old mother-in-law!). Online reservations have definitely made our lives easier as well, and we've been surprised to see the amount of overnighters pick up quiet a bit since they helped us list on some RV apps for traffic.
CONSGetting our pre-existing reservations initially inputted took a while
Vicki
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Park Review
I can not say enough GOOD about Park! Finding this program was actually the BEST thing that's happened to our business!
PROSPark has taken our business to the NEXT level. Extremely professional and any time we have an issue (VERY rare) the support is super responsive !!!
CONSI honestly cant come up with anything negative.
Reason for choosing Park
Park is seamless and always asking for input (that they TRULY want!) on ways that they can improve the product. They have proven to be the company to aspire to!
Nikole
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Instantly make your campground booking experience high end
First impressions are everything and with a high end campground it was important for us to appeal to our users from the first point of interaction and make sure they had a booking experience that was modern and familiar. Park delivers that for our customers and makes managing things on our end significantly easier.
CONSSet up really isn’t difficult but like anything else you do for the first time requires a little coordination and trouble shooting. But a worthwhile investment
Reason for choosing Park
The look and feel of it was really important and Park was able to deliver on that and meet all our customization needs.
Teresa
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Park fills your park!
Great business! The owners care about their customers and their customer’s customer! They are willing to make their program the best experience for everyone involved in the booking process.
PROSFree to the business. Easy to use. Anyone can use this system!
CONSFairly new to the market and can be confusing for non technical people to understand. But, the guys are so helpful and it make it easy for even the most inexperienced computer user!
Reasons for switching to Park
Free to use and had a need for online reservation capabilities.
Wesla
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Software
Park gets the job done every time I need them.
CONSI have no complaints with Park at all.
Reason for choosing Park
Other reservation software was expensive for the size of our business.
Amanda
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great software
Very pleased with the functionality and am looking forward to using new features and seeing the upgrades.
PROSI love how easy it is for staff and customers to book a stay. Very user friendly.
CONSI don't like having to use Stripe as the online payment system, would prefer it to integrate with Quickbooks which I use for everything else.
Bailey
Entertainment, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
RV Park @ Fairgrounds
Great service. We plan to continue using and I would recommend to others. Always get quick response from our contact at Park when we have a problem or question.
PROSPark allowed us to manage RV Park during a time we didn’t have a camp host on site. It was the only reason we successfully kept up on who was out there, coming in and out, and who owed us money, etc.
CONSWe struggled at first keeping up with tracking who had paid and who had not when some paid online in advance and some did not. Specifically for monthly guests who scheduled longer than they paid.
Beau
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
VernalRVResort Uses Park!
We love and highly recommend Park to any business that could benefit from all the perks and extras associated. For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products.
PROSThe one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.
CONSThe inability to view an entire month's availability and bookings on the calendar.
Reason for choosing Park
The price
Rebecca
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
So Happy with Park! Thank you [sensitive content hidden] and team!!
The Park team is amazing! From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant! It took some time to work through the questions from my decision makers but [sensitive content hidden] was so patient and took time to answer each question.
PROSIt was so easy to set up! [sensitive content hidden] and his team were very intuitive to our needs and made the implementation a breeze!
CONSWow, not leasts from me! I am totally satisfied with this interface.
Kristi
Recreational Facilities and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Best site ever!
Amazing! I would have been lost or paying more than I could afford as a start up business. They've helped me get organized.
PROSThey helped me structure our new campground. They made it so easy to get an online presence.
CONSWith my seasonal sites I can't put in the campers info. Just block the spot. Of course you probably can I just haven't asked how to yet.
Josh
Hospitality, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Park program
Park was quick to engage and quick to get started.
PROSQuick, easy to use, and no cost for startup.
CONSNothing
Reason for choosing Park
None, none, none, none, none, none, none.
Zachary
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Excellent!!!! - North Shore Marina
Amazing!!!
PROSHow customizable it was. We were able to add boat slips to our reservations online!
CONSDaily Stats are not that informative. Wish their was more to see.
Reason for choosing Park
Scribble does not have the customization ability's mastered, neither do they have the ability to do efficient online reservations.