Park
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Most Helpful Reviews for Park
1 - 5 of 16 Reviews
Terry
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Review of Park
It has been exceptional moving from a competitive application to Park. Specifically, [sensitive content hidden] has been such a delight to work with as has the rest of the staff there as they were patient and understanding and extremely efficient getting our campground set up.
PROSThe ease of dragon drop for moving campers around various campsite is a delight. That coupled with being able to manage our entire operation from our iPhones has given us back the ability to be with our guests and not behind a desk. The park application has really changed, our ability to provide a better product to our campers!
CONSThe only thing is point of sale transactions, but that is being resolved as Park has recently released that feature, so really don’t have any cons to speak of.
Reason for choosing Park
Ease of use Elegance of the application in terms of things like Drag-n-Drop Ability to have campers book last minute, reservations after hours Manageability of our campground from any device The attentiveness of the entire Park staff throughout the entire on boarding process
Reasons for switching to Park
Simply put Park is a more elegant application, making it easier for campers to book reservations, and it did not cost us anything for the application as the camper pays a fee, which they happily do. Campspot did not provide any flexibility, and seems to be much older and harder to work with than what we found with Park.
Terry
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Powered by Park Reservation Software
See about my previous comments but like I said, you have to see a demo to believe it. What a asset Park has been for our campsite, it was that I came across them at a local campsite management show.
PROSI could not be happier with my results switching to Park. They have been provided quick service & been very trustworthy. [sensitive content hidden] was patient and answered all my questions being very professional. Amazing experience to see how simple it is compared to others in the space that seem to be build on older technology I guess. Get a demo and watch how easy it is to drag and drop reservations. “[sensitive content hidden] was the best!
CONSHaving Point of Sale was my only gripe but it is being released so I could not be happier, thank you Park team!
Reason for choosing Park
Ease of use No contract or costs to us Drag and Drop capability Ease of online booking for our customers Group & long-term campers Elegant looking
Reasons for switching to Park
Too difficult to use, no real mobile management capability and expensive.
Jolynn
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Easy to use system
What I like most about Park is the system was easy to manage and implement. My staff have never used computers before. I was able to teach them to use the system in a short time frame.
CONSI would like the system to be a little more convenient toward my seasonal sites.
Alicia
Recreational Facilities and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
If you are on the fence of joining the Park family, Just do it!
10/10. It all comes from the backend support that makes the product and the experience.
PROSI appreciate the support end of the product. I am able to be in contact with one of the founders of the program and to me that makes a huge impact.
CONSI have found a few quirks to the system, but upon mentioning them to the support team they have been either rectified or fixed in an update to the system.
Reasons for switching to Park
Cost and backend support caused us to search out new software.
Rachel
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Has made our lives so much easier!
Awesome to work with, I've enjoyed our Google Meet calls to get everything set up the first couple weeks!
PROSWe've tried to join the 21st century and bring on technology before, but they were all quite difficult to set up and use on a daily basis. Finally we found one that just seems to make sense, and is easy for everyone at the office to pick up (even my 70 year old mother-in-law!). Online reservations have definitely made our lives easier as well, and we've been surprised to see the amount of overnighters pick up quiet a bit since they helped us list on some RV apps for traffic.
CONSGetting our pre-existing reservations initially inputted took a while