All BPM Link Reviews
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Patrice
Verified reviewer
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
Tracking Staff Level MBOs
Our HR Department brought this tool to management to assist with managing a growing staff count. It's been an asset!
PROSBPMLink does make the monthly process of tracking goals easier than utilizing spreadsheet data. We allow the staff to add additional goals for projects that come up during the month.
CONSSometimes I get lost in the setup of the Annual Goals. It's daunting at first when you are developing the goals to provide the metrics that allow for goal setting.
Lisa
Computer Software, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Tracking performance and goals for your employees quickly and easily.
Our company uses this software to track performance. I am not convinced this is an accurate depiction of employee performance.
PROSI appreciate the value of performance software, and it does help the managers track the employee's performance.
CONSI don't completely feel that it is an accurate depiction of the performance of an employee, especially when goals are set up in a general fashion. I do find the reporting to be vague when having to choose whether you think you "inspire others" or are "on track" or "behind." Does that really track an employee's true performance? Sometimes the results may be due to a team and not one employee.
Ross
Banking, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2022
Should be more intuitive
I created personal goals and was employee reviewed; neither of which seemed smooth or forward thinking. Maybe as the company uses the software more readily will the process become useful.
PROSIn concept, the employee review process seemed simple, however in action it was not. Creating goals, etc. had seemingly multiple ways to do so, and there was not an easy way to explain how to use/do the correct version.
CONSDoes not seem overly helpful in the limited use our company employees it for.
Eric
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Supporting your your work goals
It was an easy way for my manager and I to talk about my current goals and upcoming goals to make sure I stay on track and see where I may have needed help.
CONSnothing really to dislike about the software, it's simple and intuitive.
Diane
Legal Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2022
Useful tool, but could use some enhancements
I like having one place to track our team members' responsibilities and goals, and have the ability to measure their progress in real time.
CONSWe have recurring meetings, but seem to be required to enter new meetings over and over.
Tuesday
Commercial Real Estate, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Easy to Use
My manager and I use it to communicate company and personal goals.
PROSIt's replaced our old, Employee Goal System and this is so much easier and easy to recall old records. Nice upgrade from our archaic paper system.
CONSI think so far it's working really well with staff. None that I can think of at this time.
Reasons for switching to BPM Link
Upgrade - Record keeping and working remote
Asia
Philanthropy, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Once you understand the instructions, its pretty easy to use
There are lots of steps to setting up this tool buts once your done, its pretty easy to navigate.
PROSPretty Straightforward and easy to use once you read read/understand instructions.
CONSLots of steps to follow. Wish its wasn't such a tedious process.
Maria
Program Development, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
useful tool
keeps you super organized and on track. Once you get use to it its very easy to manage and helpful with keeping you on track
CONSnot super easy to use initially but you get the hang of it quickly.
Lindsey
Financial Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2022
Good software
It's a good experience. No complaints
PROSIt's easy and it's never froze on me and has not been glitchy
CONSArchiving old goals was a bit tedious. I remember having to go back to read instructions when you'd think it would be more intuitive.
Tim
Non-Profit Organization Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2022
Solid product that's intuitive to use
BPM Link is responsive and very useful in setting us up for success.
PROSStraightforward and clear performance management product that is useful and seamless in our workflow.
CONSNeed to use the 360 review feature more to know if that works for manager review.
Shan
Financial Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed February 2022
Easy to use, however, not sure about the effectiveness on goal achieving.
- The system is very easy to use. - It has a function to set up meetings with managers.
CONSWhen setting up a goal, I prefer traditional in person meeting as managers and employees can talk about their opinions and agree on something both side can accept. However, the platform does not offer a good tool to achieve that kind of communications other than setting up a meeting. Or there is nothing to enforce the manager to ensure it happens.
Hanna
Financial Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Nice idea but too limiting
It's easy to use. I like the little jumping man that celebrates achievements.
CONSIt's too simplified. There is such much that I can't express or capture. I'd chose an excel format over this for the flexibility.
Jenelle
Financial Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
BPM Link
It's been great!
PROSOverall administration is easy and employee use is easy
CONSBasic reporting is good. Would like to see ability to create custom reports.
Reason for choosing BPM Link
BPM is a really good firm.
Reasons for switching to BPM Link
Wanted an online solution
Pamala
Legal Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
BPM Link
Great experience
PROSGreat with keeping up with individual and company goals as well as reminders and goal planning
CONSI have not found anything that I do not like about the program
Stephen
Legal Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
The software needs improvement
The software is okay but definitely room for improvement
PROSThe goals are clearly displayed for my employees
CONSThe bugs Not being able to mark a goal complete The interface is not intuitive
Jose
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Great tool to manage my goals
I love how easy it is to keep track of everything done and needed to achieve my goals
CONSI have none yet. I am on my first month using the software.
Stephanie
Financial Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Performance Review
It was very easy and we did not spend a lot of time using the software
CONSHard to log in initially but once I figured it out, the rest of the program was easy to navigate
Kellie
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Great so far
Easy to learn and implement so far everything i've done seems to work well
CONSAnother integration with what we already have.
Olivia
Non-Profit Organization Management, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to Use
I really like how you can get more organized in your goals and progress. It is easy to track and evaluate performance.
CONSI would only like more ellaboration on the progress, on track vs. ahead, perhaps offering a definition or a way to quantify that.
Michelle
Verified reviewer
Computer Software, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2022
Good for communication and tracking
The self evaluation features are very helpful and open communication between the agent and manager.
CONSFor people who are new to the software it can be difficult to navigate and find specific areas.