All Indeavor Solutions Reviews
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David
Chemicals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Endeavor
Overall daily it's easy to use.
PROSEase of use. Does not take long to learn how to use, then when your on your own you can usually find what you need.
CONSThe loading or start-up times are too long. Have to open small increments of days such as a month at a time when scheduling vacations or changing vacation choices because it takes too long to update or save changes. I have 92 employees to schedule for the year. Also, solve problem to schedule an employee for a single job opening takes entirely to long to work with also. Will take almost one minute for the screen just to load .
Nathan
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Great customer support will see you through the growing pains to make the product a valuable asset.
I put these all in the pro's and con's section what more are you trying to ring out me? One additional side note would be that the support team has been great. They answer any questions that I have when they are available if they are not they point me in the right direction.
PROSWe are a power plant that uses a 5 week 5 crew 12 hour rotating shift with a relief week for 5 different positions. As operations supervisor I create a yearly schedule with a PTO selection period setting the parameters for each monthly schedule I put out. I am set up as an Administrator in work loud. -I like the roster schedule and its ability to do multiple designations for days, nights, holidays, PTO etc. -Its interactive and allows for modification to fit your business needs. -Once you have the schedule pattern loaded I like that it keeps going forever in calendar years. -Having the program pick up a vacancy that I might have missed for a specific shift is nice. -Also able to designate how many employees are allowed to be off at one time on the same day. Not allowing requests over a set limit. -Ability to see all the employee requests and their remaining PTO hour usage. -Able to query requests based on a few different factors, employee name, submittal dates etc. Users: -Our operators like being able to see their whole schedule as it pertains to the entire operations group or just a personal calendar. -Ease of requesting vacation/PTO. -They like seeing the daily notes I leave. -They appreciate seeing why a request was accepted or rejected. -There is not a lot of options on the users page so it is not overwhelming and avoids them getting into any trouble or lost.
CONSAdministrator: The notifications I receive do not allow me to delete them all at once I have to delete them individually. Not a big deal until PTO selection period I end up with 200+ notifications in the program. Can't cruise through each individual month when I am looking ahead. You have set the month start and finish date to view. If you want to retain your notes and history on an employee and they move around at all it is not easy to just move them up a classification/position and make the notes on them follow. There are a lot of options and things going on. I would not have been able to set up the program without our IT departments involvement. On occasion my view of our roster schedule will be weird and I know that somehow my viewing parameters were reset. I end up going in and resetting the way I want them. not a real big deal. Users: Not a lot of cons from the users. The only one is that sometimes logging in can be a hassle. Especially when setting up a new employee. But once they are in and get familiar I never hear of any problems. It's nice and simple on the user end of things.
Vendor Response
Thank you for the review, Nathan! Glad you like our roster flexibility. We hear that a lot. Also, in our next release we're adding the ability to bulk delete messages/notifications. You're not the only customer who has asked for this and so look for that to come in the next few weeks. Let us know if there's anything else we can do to add even more value.
Replied June 2017
Carter
Food Production, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2023
Nestle Springville Review of Indeavor
It has been a frustrating journey trying to communicate our needs to the Indeavor Team so that our solution matches our unique approach to manufacturing. We are able to use this product, but at times it feels like we are a round piece trying to fit into a square hole.
PROSThe phone app is very useful for our employees.
CONSTools that are a part of our overall solution were not originally meant to be used as we intended to use them. They were altered to try to meet our needs. Because of this, we have had several issues with these specific tools as they work sometimes and not other times. The latency with pages loading has also been an issue for us. Finally, the lack of printable reporting options has been more than frustrating. Although we will be moving towards a more digital reporting format, there will always be a critical need for some printable reporting.
Reason for choosing Indeavor Solutions
I do not know.
Reasons for switching to Indeavor Solutions
It was a corporate directive for us to switch to Indeavor.
Crystal
Public Safety, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
Great product! Very intuitive and simple to navigate. Support is excellent!
This application is very simple to learn and navigate. We have been with Workloud (formerly Schedule Soft) for many years and have been very satisfied with the product and service. We actually tried another company because we thought it would offer us more of what we looking for, however ended up coming back to Workloud as it was much simpler and, after an upgrade, offered everything we needed and more. This is a very simple application for users to learn. Our Sergeants are able to easily build specific schedules each month, adding overtime, training, time off, etc. for each employee. In addition, employees are able to see their schedule months in advance allowing them to plan their personal schedules much easier.
CONSThere are many steps that need to be taken when setting up some of the features, and particularly with setting up a new employee. However, these are spelled out very well in the instructions on the site and support is very quick to answer any questions and assist with any problems you have.
Allison
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Schedule Soft has exceptional customer service. The product is very user friendly.
Employee Self service for viewing schedules, emailing, and requesting time off. The view along with colors is an easy scheduling tool.
PROSI love the color coding and schedule view. The ease of scheduling employees is a time saver. We are able to run different reports with the ability to save them at user level or organizational level. The employees learned self service quickly and loved viewing their schedule and requesting time off.
CONSThere are improvements in reporting and specific customer needs that need improvement. However, SS is very open to improvements and are always trying to make an improved product.
Leigh
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Indeavor
There are many small interface issues that make the overall experience jarring. It's very handy for people making applications, but the amount of window swapping and clicking for a supervisor to correct entries and schedules makes for a frustrating web-based experience. It's easy to make mistakes or do common tasks like Ctrl+C in the wrong screen which undoes work.
PROSEasy for managed employees to enter times on their mobiles. Volunteering of overtime is straightforward.
CONSScheduling of employees and management of employee schedules has overlaps with background stuff that is not obvious to a general user. Selection of generation subsets is awkward and unintuitive. Scrolling through the schedule is not animated so can be hard to see where you're scrolling to. Leave applications are often entered as multiple lines instead of periods, which can be confusing with so many individual lines in leave applications.
Nick
Law Enforcement, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Work
Great to use at work from a computer. I use all the time from a desk top computer
CONSCan't access on my mobile app. I get told from eneavor it is my administrator and my administrator tells me the problem is on Endeavors side of it.
Victoria
Government Administration, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2023
Indeavor Solutions
The profile of the employees has great details and fields.
CONSThe inflexibility when using a non fixed schedule. The inability to have more that one 'filtering' function at once.
Nathaniel
Food Production, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Not a pleasant experience so far.
This was implemented without providing me with any information or training on how to manage or troubleshoot, then management and troubleshooting was dumped in my lap to figure out. Now that we've worked out most of the bugs, it has been fairly stable.
PROSAllows our schedulers to be more efficient with their time.
CONSTroubleshooting issues has often been a case of my finding the problem and the solution, while trying to convince the Indeavor that this is something they can and should fix.
Ishtiaque
Food & Beverages, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
User Friendly
The leave request and the scheduling functionality
CONSThe time it takes to update the schedule
Charlie
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2023
Indeavor review
It does not work for our team
PROSWe only use it for scheduling days off. It is not used for scheduling
CONSWe do not use it. It is not used for scheduling
Debbie
Law Enforcement, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Workloud is easy to follow and use. Customer service is always friendly, patient, and understanding.
Workloud is flexible enough for me to adjust the program to fit the needs of our police department and its schedule.
PROSNavigating through Workloud is logically ordered in steps. This helps greatly with problem-solving. Furthermore, if I need something tweaked to my personal need, Workloud is willing to accommodate. Also, customer service not only solves problems but explains why something is the best solution which helps me understand how to better utilize the program.
CONSI am disappointed there is no actual manual that can be resorted to for quick access to issues and problem-solving but customer service and the printable resources Workloud provides make up for the lack of it.
Rene
Food Production, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
FUNCTIONALITY
3
Reviewed June 2023
Indeavor
easy to manage vacation request. More visibility.
CONSDoesnt send a notification to user when schedule changes.
Dhiraj
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
The best ever workforce management tool
My experience with Indeavour Solution is awesome.
PROSThis too, helped me a lot by providing workforce management feature. It is very easy to handle and provide reliable management.
CONSIndeavour Solutions can work on its interface. It can be made more better.
Yash
Information Technology and Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Best employee scheduling tool
Indeavor Solutions provided me the best employee scheduling tool. It helped a lot while scheduling the various activity of employee.
CONSThere are no flaws in this tool as of now
Jill
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Fantastic product!
Attentive sales team and support. We reached out to the Workloud team needing their expertise and found them to be very professional, informed and helpful.
Gustavo
Food Production, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Indevor and facilities
Reliable system and good experience
PROSI liked the ease we have to manage the time bank of employees and their many functionalities
CONSThe system sometimes seems confusing to me