I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.

Honestly, the thing that makes isolved worth it is their customer service. They are quick to respond to issues that come up and are always happy to help.

It cost more money to have iSolved than it would (including risk) of having paper time cards.

We had been with Paychoice, then Sage, then Isolved. Launch was terrible with no help.

None of that matters if no one can help when a problem arises.

Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.

The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password.

I solved is a great HRIS tool to integrate and streamline hiring, onboarding, payroll and benefits all in you place.

I am very pleased and feel I am getting a great value for my money.

It was a product that had integrated several partner products into one, which always means glitches and problems as information is translated from one system to another.

Basically, we were never able to use the product but were required to pay for an entire year.

That we are able to put our employees information into, so it stores it safely.

How complicated to run reports, how difficult it was for employees to use.

They completely ignored this request, not responding to it at all.

Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company.

Netsuite is a bottomless pit of despair. Getting help shouldn't be so hard.

We love that the iSolved platform integrates HR/PR functions and that employees and supervisors are empowered to make basic selections/entries.

ISolved is a great system and I love that there are new updates all the time.

The software is robust enough to create and manage all of your employee benefits.

Great option if you are looking for a software focused on HR and benefits without payroll.

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

ISolved has been a great help and definitely keeps our business organized.

I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

Our payroll company was bought by iSolved this past year & the transition was a NIGHTMARE. We have already transitioned to a new company because their customer service is horrendous.

Months with various tax issues and no follow up costing us fines with a neighboring state. We have wasted so much time just trying to get people to call or email us back.

The contract only allows a small window to cancel the service. If you miss your window, you will be paying for an entire additional year.

ISolved lends well to quick and efficient implementations. The Payroll processing component is user friendly (for the most part) and helps our clients streamline their payroll processes.

Overall, we are very satisfied with the software and the customer service that we have received from the software.

Saying you need to authenticate yourself after working for 3-4 weeks. Very frustrating and time consuming.

The software is difficult to use on a smartphone.

Have to login multiple times to access my payroll. Waste of my time and very frustrating.

Not easy at all to transfer my records from their system to my system when you leave their company.

My accountant is completely baffled at the poor job they have done- the mistakes are simply inexcuseable.

One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.

The back end system is sometimes difficult to get the type of reports we wanted. However Ben and his team have allways developed and implemented what ever reporting we required.

Very good thus far, easy to use product with a wide variety of features.

The Lighthouse team have been fantastic. Any knowledge gaps they are very responsive and have assisted without fuss  Great product and would highly recommend.

They actively ask and engage for what we want to see in the suite. Their implementation team did an excellent job helping us get it up and running.

Great customer service, quick response and follow ups to make sure that we are happy with the outcome.

Lighthouse.io provides a powerful platform that helps me better manage cleaning services on a daily basis.

A powerful platform that helps me better manage cleaning services on a daily basis.

It is a very 'pretty' package which helps when we are presenting it to clients on how we can use this too to meet their requirements.

Multiple inactive users throughout the day which might be due to having bad reception on site.

We had problems with tracking security guard movements across our sites.

Very helpful product and great customer service.

The customer service is fantastic, they have responded quickly to all our questions and needs. They are always asking us for input and improving the product.

It is an excellent suite of software that does 'just work', once you have it setup.

Nothing, it's very helpful, easy and less papers to carry around and end up losing somewhere.

I like working with the team. They are very helpful and develop what you want.

Most impressed with their service, appreciate their efforts to fix any issues and answer any questions.

The team is always available and happy to assist. The software system is the most advanced system that I have seen, the technology is amazing.

The Lighthouse.io system is so easy to install and use. Even staff members that aren't use to using a 'smart' phone technology are finding the system easy to use.

US Dollar

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Employee Management

Automatic Time Capture

Leave Tracking

Messaging

Surveys & Feedback

Employee Onboarding

ACA Reporting

Employee Benefits Administration

Time Tracking

360 Degree Feedback

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

HIPAA Compliant

Online Time Tracking

Shift Swapping

Progress Tracking

Real Time Monitoring

FMLA Administration

Employee Reward Programs

Single Sign On

Succession Planning

Applicant Tracking

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Time Tracking by Client

Communication Management

Biometric Recognition

Talent Acquisition

Peer-to-Peer Recognition

Individual Development Plans

Sick Leave Tracking

Calendar Management

Goal Management

Labor Forecasting

Workstation Tracking

Punch card

Scheduling

Data Import/Export

Clock In/Out

Employee Self Service

Pulse Surveys

Assessment Management

Multi-Location

HSA/FSA Administration

Self Service Portal

Deduction Management

Audit Trail

Employee Time Tracking

Content Management

Configurable Workflow

Project Time Tracking

Life Insurance Administration

Time Off Requests

Mobile Access

Skills Tracking

Survey/Poll Management

Compliance Management

Time Tracking by Project

Real-Time Data

COBRA Administration

Recruitment Management

Background Screening

Performance Metrics

Training Management

Overtime Calculation

Benchmarking

Salaried Employee Tracking

Question Library

Role-Based Permissions

Real-Time Notifications

Benefits Dashboard

Wage Garnishment

Time & Attendance

Workflow Management

Real-Time Updates

Project Tracking

Tax Compliance

Time Off Management

Candidate Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Check Printing

Customizable Questions

Reminders

Time & Expense Tracking

Competency Management

Automated Scheduling

Mac OS

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

isolved

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Lighthouse is a mobile-first solution to capture field data and streamline operations through live tracking and mobile forms to capture tasks, incidents and audits. Lighthouse is designed for commercial cleaning and security companies. 

Lighthouse uses GPS, sensors and automation to help you prove service, reduce costs and streamline cleaning and security operations.

Lighthouse helps you ensure your cleaners and guards are on site providing the best service possible and improving customer satisfaction with automated reporting and alerts.

Using Lighthouse across your cleaning or security company: 
- Executives and contract managers rove service delivery to clients and track work in time with facility or site audits.
- Supervisors can view, offer and fill posts from a mobile device.
- Supervisors can access reports in the field to determine the quality of service and identify areas of correction.
- Field users can mitigate risk by dealing with the unexpected, like spills or incidents, in a timely manner, collect info and recording data and send to the people who need it.
- Supervisors can create digital work tickets or assignments to plan for field workers’ daily assignments.
- Field users can clock in and out for shifts and meals or rest breaks using mobile timekeeping.
- Integrated technology keeps back-office staff connected to the field in real-time, tracking hours worked for payroll, compliance regulations and more.

isolved vs Lighthouse.io

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