Best GUI with almost functionality and feature. You can see all your details and generate token.

Keka for a bad experience for our company. Would not recommend it to anyone.

It is overall a very good experience and I find it very user friendly.

Overall I satisfied with Keka because everything covers in one plateform.

Keka covered so much ground in Human resource - both recruitment and generalist, they're top 99% for response rate and usability. And the name - well deserved and justified.

There are no such cons from my usage so far. Only thing is that if I forget to stop my time tracking by mistake, then I cannot off it by my mobile phone app.

The worst software and even worse customer care.

It really improves the employee experiences. I love the remote login feature most.

The only thing I didn't like in keka is, it's not working and I'm facing the problem at least once a week.

So many options for compression. It's nice to go into the advanced settings and customize nearly every aspect of compression.

And if you contact the customer service for help, they don't know how to help you.

This is very simple to use. Tax calculator is superb.

Recruitment - The two problems I face with Keka hire is not having the option of sending trigger emails which are customized for each stages of the hiring process.

Keka is Good and Affordable Software for HR activities.

I first of all found the UI of software very clumsy, it is very clear no doubt , but it is very populated and use of animal characters in UI like elephant in leave management seems very childish.

With a very competitive price range, it gives a great deal of features to work with. Here are few things I like about Keka.

Overall experience is awesome to use it. Every organization can use this to manage their employee data and other management tools by just one portal.

We depend on it almost every day. Oh, and also, their isopod logo/icon is pretty great too.

Gives breakdown and calculation logic behind tax calculation. Easy interface to input investment declarations.

Can be integrated with other 3rd party software to sync logs of the time.

Finally a product which kept itself apart from boring, complex stereotypes.

Keka is a must use HR software for every company. The payroll system in it is amazing as tax deductions and calculations have been made easy.

Customization is good; it allows you to meet your company's and its users' needs. In this case, KEKA provides software we can customize to fit our current needs.

Love the way their software resolve lot of our pen and paper work and main delight was working with their support team, They had helped me a lot while migrating to cloud payroll.

Keka has some features missing such as workflow management system and files management system.

KEKA - the simple and easy to use HRMS software.

My overall experience with Keka is amazing, very easy to use and has a lot of features to make day-to-day activities a lot easier, and reduces the efforts to mail HR for small inquiries.

Their support team helps you whenever you need them.

Ease of use, providing the required features in a simple and user friendly UX.

Our cloud storage at box.com is limited to files under 5gb. Because we often have InDesign source files larger than this, we have to split the archives in order to store them in the cloud.

No self serve set up and onboarding is extremely time consuming. Further there's no way to use parts of the product before wider rollout.

I am pleased with my overall experience with Keka. It is easy to use and stay connected with my team members.

No way to use a subset of features. Onboarding requires filling 25 sheets even if you are looking to use a subset of features.

Leave management is awesome. The tax and payroll module is also nice and integration with clear tax is great.

Keka makes this super easy and is very reliable with great 7zip compression among other multi-part file splitting formats.

Sometimes our employees find it difficult to navigate through the payroll information.

Very easy to navigate, set up. Any issues are solved instantly.

One stop for all the company management stuff.

The Tax Deduction section is a bit complicated but the advantages of Keka overcome this dislike of mine.

It failed to do so & it completely altered our inventory, leaving our staff unable to invoice for over a week.

Clean design, simple setup. This was our first step in taking the business from paper to a software with mobile capabilities.

Customer Service is terrible. Every time we have an issue, they say they will take care of it and then something else goes wrong.

It is very user friendly and the customer support has been very good.

Horrible customer service, demanded our money back!!!  Beware!!!  Horrible.

They all seem to genuinely care about the customer, and you're left with the impression that they take great pride in helping their customers succeed.

It integrates very nicely with my Quickbooks - I also like that it keeps everything streamlined to make my job easier.

Equality Builders, easy to use, keep track of all assigned work.

The mobile app is great for our guys in the field to use. Straight forward pretty simple.

It has a very fluid customization feature. Working in HTML is really nice and the support to help you get through it is phenomenal.

There are VERY limited reports, unable to scale a business with this software.

Perfect fit that has the option to integrate with Quickbooks, but works as a standalone if you want to separate it from your accounting system.

The customer service is fantastic. There is not usually a wait time to get a person on the line to assist in any way.

So many willing reps to help answer the questions i have. And the software is extremely user friendly.

These guys really do want to make a great product. They have a ton of different individual users, and keep striving to add functionality to make the software more user friendly and better.

I have been using this application for 2 years. It is quick and easy to use.

This company has the worst customer service; we had used this software for 2 years now and it constantly has issues.

MHelpdesk makes very eye-pleasing invoices and billing statements, and they are easy to manipulate and add/change information on.

Quickbooks integration came along too late for us to play with or even consider. The support team is pretty responsive and helpful when available.

Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money.

I would recommend this for any IT company looking for a great program at a wonderful price to help grow and move into the future.

Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.

I think it's a great knowledgerbase and Accounts receivable tool.

The demo and set up was great. They did the hard part with our onboarding.

We've been able to negotiate lower prices as a long time customer, but if we had to pay today's rates based on what we know now, we would look for something else.

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations.

I have not used anything slower since dial up internet. No one at the company can give us a straight answer as to when fixed will be implemented and everyone gives the run around to save themselves.

US Dollar

Keka is a cloud-based human resource (HR) solution, which helps businesses manage staff profiles, track attendance, process recruitments and analyze performance. Features include GPS, pulse surveys, document storage, helpdesk, role-based permissions, workflow management and asset tracking.


Keka lets HR managers track employee’s overtime, prepare leave policies and create organizational hierarchies. Supervisors can use the timesheet to calculate billable/non-billable hours and allocate resources to projects as per the availability. Recruiting teams can organize pre-employment tests, monitor candidate's progress across hiring pipeline and view results via a scorecard. Staff members can also track leave balances, complete onboarding tasks and view feedback from co-workers.


Keka offers integration with various third-party applications such as QuickBooks, Xoxoday, Upside LMS, ZestMoney, eKincare, Plum and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is extended via phone and email. 



LongDescription

Employee Management

Leave Tracking

HR Management

Employee Onboarding

Interview Management

Time Tracking

360 Degree Feedback

Performance Management

Activity Tracking

Vacation/Leave Tracking

Internal HR

Progress Tracking

Candidate Tracking

FMLA Administration

Skills Assessment

Succession Planning

Applicant Tracking

Recruiting Firms

Job Description Management

Attendance Management

Attendance Tracking

Timesheet Management

Approval Process Control

Time Tracking by Client

Biometric Recognition

Resume Storage

Individual Development Plans

Sick Leave Tracking

Calendar Management

Employee Self Service

Resource Allocation & Planning

Assessment Management

Email Templates

Self Service Portal

Employee Time Tracking

Configurable Workflow

Project Time Tracking

Mobile Access

Orientation Workflow Management

Payroll Outsourcing

Compliance Management

Time Tracking by Project

Recruitment Management

Performance Metrics

Candidate Profiles

Mentorship

Training Management

Review Cycle Tracking

Overtime Calculation

Performance Review Management

Self Assessment

Ongoing Performance Tracking

Social Media Integration

Job Posting

Time & Attendance

Workflow Management

Email Management

Project Tracking

Tax Compliance

Careers Page

Time Off Management

Candidate Management

Job Requisition

Customization

Alerts/Notifications

Employee Database

Multi-Country

Resume Parsing

Time & Expense Tracking

Resume Search

Employee Handbook

Compensation Management

Customizable Templates

Mobile App

Billing & Invoicing

Peer Appraisals

Benefits Management

Accounting Integration

Expense Tracking

Goal Setting/Tracking

Compliance Tracking

Reporting/Analytics

Employee Profiles

Payroll Reporting

Employee Scheduling

Payroll Management

Performance Appraisal

Reimbursement Management

Approval Workflow

Direct Deposit

Multi-State

Leave Policy Management

Interview Scheduling

Employee Portal

Third-Party Integrations

Onboarding

Task Management

Document Management

Electronic Forms

Weighted Performance Measures

Web browser (OS agnostic)

Keka offers a free trial for new users, after which the software is available across two plans [HR & Payroll and Hiring]. Pricing details are outlined below. 

HR & Payroll Platform
Foundation: $96/month upto 100 employees
Strength: $137/month upto 100 employees
Growth: $192/month upto 100 employees

Hiring platform
Keka Hire - Pro: $20/month per recruiter
Keka Hire - Advanced: $34/month per recruiter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Keka

In Person

Live Online

Documentation

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting.


mHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception.


Since it’s entirely cloud-based, mHelpDesk is accessible on any mobile device with internet access. This allows field techs to access all the necessary information about a job right from their mobile device. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.


Estimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique company website, providing functional widgets, forms and login boxes.



Labor Rates

Cataloging/Categorization

Automatic Time Capture

Work Order Creation

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Customizable Reports

Access Controls/Permissions

Equipment Management

IT Asset Management

Dispatch Management

Online Time Tracking

14 Day Free Trial. Affordable month-to-month pricing. No contracts. Unlimited user plans available. 

Keka vs mHelpDesk

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