--- title: "Qarrot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Qarrot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Qarrot is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/hr/qarrot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [Qarrot](https://www.softwareadvice.com/hr/qarrot-profile/) / Qarrot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/qarrot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/qarrot-profile/alternatives/) # Qarrot User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 98 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 69 reviews (70%) - 4 stars: 23 reviews (23%) - 3 stars: 5 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - With Qarrot I can design various work related challenges for my team members and then recognize them based on their performance. - I can follow-up with my reports and determine if they are utilizing this tool and showing appreciation to their co-workers. - We use it to drive employees to go the extra mile since they know they'll be recognized for it. ### Most mentioned cons - Login changed and I followed the steps to get that taken care of, but then each time after, it still wants me to reset and that is SUPER frustrating, since I've already done it. - Sometime difficult to create the custom reporting that our company requires. - There are a lot of businesses that do not accept the Visa gift card that you guys provide. ## Qarrot customer reviews Showing reviews 1-25 of 98 (page 1). ### Increase the commitment and motivation of your employees - Overall rating: 5/5 - Reviewer: carl g. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Qarrot we have made our employees feel good emotionally, which generates excellent teamwork. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thanks to the tools of Qarrot we give our employees the necessary social recognition that generates a good work environment and great motivation. The best thing is the automatic function to celebrate the achievements and the campaigns of points and incentives. #### Cons It took a few hours to fully integrate qarrot, but it works perfectly. --- ### I love Qarrot! - Overall rating: 5/5 - Reviewer: Tsehay S. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! My overall experience with Qarrot has been nothing short of amazing. The platform is easy to navigate, well-designed, and very user-friendly, which makes it enjoyable to use on a regular basis. I especially appreciate how smooth and intuitive everything feels, from logging in to accessing the different features. It’s clear that a lot of thought went into creating a system that’s both practical and engaging. Using Qarrot has helped me stay motivated, connected, and recognized in a meaningful way. Overall, it’s an excellent tool that delivers real value, and I would highly recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is convenient and very user-friendly, which makes it easy to incorporate into my daily routine. I really appreciate how straightforward it is to use—there’s no confusion or unnecessary steps involved. The design feels intuitive, so even if you’re not especially tech-savvy, it’s still simple to navigate and get exactly what you need out of it. I also find that it saves me time, which is a huge plus. Overall, it’s reliable, efficient, and does exactly what it promises. I would definitely recommend it to anyone looking for something practical and easy to use. #### Cons Some minor glitches experienced. But about 2 of them within 3.5 years is not bad at all. Your team is always quick to resolve it --- ### Maybe it's me... - Overall rating: 3/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper. Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example). Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it. Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment. #### Cons I'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other. My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management. We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?) More in the next box. --- ### Employee Appreciation Tool - Overall rating: 4/5 - Reviewer: Ibrahim A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The platform is easy to use and setting up rewards and automated programs are straightforward for employee appreciation. Customer support was also responsive when asking questions. #### Cons It would be nicer for some features to have more complex and customizable options especially to create personalized rewards for each employee. --- ### qarrot review - Overall rating: 5/5 - Reviewer: alexis w. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great was really excited when our company started using qarrot, its exciting ti see whats to come next year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the rewards are nice and seeing it company is also nice. cool feature that the employer can give pts also #### Cons need more giftcards, need to bring back amazon, that was very helpful with christmas and being able to buy gifts #### Vendor response Thanks a lot for your feedback! Amazon has always been available in our gift card catalog so you should be able to redeem it anytime. 😊 If there are any other specific brands you’d love to see added, feel free to let us know. We’re always working to expand our reward options based on suggestions like yours! 🎁 Thanks again for helping us improve Qarrot! Replied October 2025 --- ### Builds Moral - Overall rating: 5/5 - Reviewer: Kelly P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love being able to give my coworkers points when I noticed they have done an excellent job and also receiving rewards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How it increases moral within the work place and also the rewards. I like everything about Qarrot. There isn't one thing about it that I don't like. #### Cons Keep up the great work with apps like this. I do kinda wish that our giving points didn't fall off at the end of the month. I wish they rolled over. --- ### Great Experience Using Qarrot - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. We've been using it for years and it plays a vital role in our department. We use it to drive employees to go the extra mile since they know they'll be recognized for it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use. Something happens at work and I can immediately issue a recognition to ensure employees feel valued for their hard work. #### Cons Sometimes the login process takes a while. I will randomly get hit with a request to either reset my password and/or get a code sent to my email when I was just logged in. --- ### Great Service - Overall rating: 5/5 - Reviewer: janier M. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Very Good. I can follow-up with my reports and determine if they are utilizing this tool and showing appreciation to their co-workers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a great way to connect with your colleagues. It's a great tool to show appreciation and it's easy to navigate. I like the cash out feature where you can receive virtual gift cards. #### Cons You don't get notified when someone comments on a post about you. This should be updated so we are notified. --- ### We love Qarrots! - Overall rating: 5/5 - Reviewer: Kerri K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am really enjoying the redeemable gifts cards; the challenge to rack up points; it's like a race sometimes. Very fun! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that we can acknowledge our team players and reward them for their great effort; redeemable gift cards. #### Cons The one thing I like least about qarrots is that not enough giving points monthly. We have so many people to acknowledge for their hard work. #### Vendor response Thanks so much for your review! The amount of giving points you receive each month is determined by your program administrators, so you’re always welcome to share this feedback with them if you’d like to see the budget increased. In the meantime, you can definitely continue celebrating your teammates even after your points run out. Sending a message and a badge is a great way to recognize hard work and keep the positivity going! Thanks again for using Qarrot! 🥕 Replied October 2025 --- ### Qarrot makes rewards a breeze. - Overall rating: 5/5 - Reviewer: Sarah H. - Verified reviewer: Yes - Industry: Textiles - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Login is usually easy and redeeming points is easy and fun! It's like Christmas multiple times a year! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros So easy to use. I've never had to use Customer Service yet. There are so many gift cards to choose from and it's easy to add your own. #### Cons Login changed and I followed the steps to get that taken care of, but then each time after, it still wants me to reset and that is SUPER frustrating, since I've already done it. #### Vendor response Thank you for sharing your feedback! We recently updated our authentication system to enhance account security. If you’ve already reset your password once since this change, you shouldn’t be asked to do it again. If you’re still being prompted every time you log in, that’s definitely not expected. Please reach out to our Support team so we can quickly look into your account and get this resolved for you: help@qarrot.com Thank you again for your patience and for being a Qarrot user! 🥕💚 Replied October 2025 --- ### Collection Specialist - Overall rating: 5/5 - Reviewer: Candida G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Purchased the gift card as gift. The ease of selecting and purchasing the gift card with my points was quick. #### Cons No negative thoughts about Qarrot, very easy to use. There was nothing complicated with the site. I am technically challenged at times but this was great. --- ### Easy Reward System - Overall rating: 5/5 - Reviewer: Atila M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This was all easy to read and straightforward, which makes redeeming the actual gifts fun #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the Instant redemption of rewards, I already have my e-gift card to use #### Cons I hope to see more variety of rewards in the future, but the current ones are fun and versatile --- ### Qarrot Survey - Overall rating: 5/5 - Reviewer: Janice k. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The recognition and gift cards. I like the gift card options. I only get Esso gift card so I am glad there is at least one gift card I can get. #### Cons Would be great if I can get etransfer to my bank account option. I only redeem Esso gift cards but if I didn't drive the other option would be restaurants or Amazon. Otherwise adding Walmart gift card would be an alternative option if available. #### Vendor response Thank you so much for your review and precious feedback, Janice! We're glad to hear that you've been enjoying the rewards available in Qarrot :) And, good news, the Walmart gift card is available in both Canada and the U.S. 🎁 Replied April 2024 --- ### Qarrot Gets Employees Active in the Business. - Overall rating: 5/5 - Reviewer: Lee B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. i think that employees think more outside the box and go out their way to help each other when it would be easy not to bother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use and gives you some great rewards. #### Cons I cannot see any major cons to be honest. there is a constant battle to be top of the month which promotes helping each other. --- ### What Was It. - Overall rating: 5/5 - Reviewer: Talia W. - Verified reviewer: Yes - Industry: Furniture - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros amazon gift card, and gift card options are what are the best #### Cons I don't like that there are no refunds available for wrongly ordered gift cards. --- ### The use of this website - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefits is all the different options we have for gift cards and I can award my coworkers when they did something wonderful and I can acknowledge them. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and never have any problems with it. I like that everyone at work can stay connect and everyone can join in on the conversations. I also love that we are able to get gift cards after we earn money. And gift card options are great. #### Cons At the moment there hasn’t been anything I don’t like. Haven’t been on here long enough. --- ### A great option for employee recognition and reward - Overall rating: 4/5 - Reviewer: Mari M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good! We had a couple of issues early on but the response time was exceptional and they fixed my issues within 24 hours. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Qarrot is an easy to use software to manage recognition and rewards for your employees. It's familiar social feed style allows quick and easy access for managers to encourage and reward their direct reports but for employees to do the same for each other! #### Cons With over 1,000 employees, we look forward to learning more about customizing our teams so that managers are only seeing team members throughout the reward process. When sending rewards, the teams are identified by icons but managers still must scroll through over 1,000 names (understanding that there is the search by name bar). --- ### Great Software for Team Building - Overall rating: 5/5 - Reviewer: Phil N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up, easy to use, easy for everyone in the team to get involved and very effective at giving team members a route to thank each other. #### Cons Occasional slight glitch but always handled quickly and professionally by their customer service team --- ### A great way to say well done!! - Overall rating: 5/5 - Reviewer: Jess H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Qarrot is a great way for everyone to feel appreciated and valued. Being able to see what everyone else is getting rewarded for is really good to boost morale around the company. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is it's ease of use. With a really simple format saying well done to a colleague is simple but still so effective! Also, the mobile app is really quick and useful addition to the software. #### Cons The one small improvement I would give, is a wider variety of rewards available. The current choice is really good but more would be great! --- ### Good stepping stone - Overall rating: 4/5 - Reviewer: Cat H. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When you can successfully run a campaign, it’s worth it. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros I like the selection of gift cards available and that you have the option to add other prizes as well. #### Cons I hate the organization of this app, and the menus. It’s not user friendly and took a while to get our whole company to use it, and some still don’t understand it. --- ### Qarrot experience - Overall rating: 5/5 - Reviewer: Kayla S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - Rewards - Ease of use - App - overall interface #### Cons - more variety of rewards - more options for users --- ### Great Start! - Overall rating: 4/5 - Reviewer: Eric P. - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality, love that we can reward employees easily for a variety of initiatives for a job well done! #### Cons Would be better served with a mobile app, web app is difficult to use on some devices. --- ### Qarrot review - Overall rating: 5/5 - Reviewer: Christine T. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The app is really cool. It allows me to take on campaigns and earn point to get what I want while doing what I would do for work. It incentivizes me to push a little harder to reach goals, but still rewards the work I do. #### Cons I had to have someone who knew the app show me how to find what I was looking for. --- ### It's great! - Overall rating: 5/5 - Reviewer: marlon h. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered It helps us meet our company goals by offering incentives to our employees as the goals are met. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros This is a great software to use for offering your employees incentives and setting various goals. It's pretty easy to use. #### Cons Nothing to say at the moment. Have only used the software for a short time. --- ### A good system.....But - Overall rating: 4/5 - Reviewer: James S. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An easy way to say thank you to colleagues #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Its very easy to use, It is visually easy on the eye. It works for reward and recognition. #### Cons I don't think you can search for people or filter on days and it takes time to scroll through. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/qarrot-profile/reviews/?page=2) --- Qarrot Reviews, Pros and Cons - 2026 Software Advice