HSI Donesafe vs Case IQ

RATING:

4.7

(69)

HSI Donesafe has 69 reviews and a rating of 4.7 / 5 stars vs Case IQ which has 11 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (69)
4.6 (11)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 6, 2022
June 28, 2023
Pros/Cons
  • Pros

  • User friendly, completely adaptable to suit specific business requirements and extremely well priced.
  • The pages where nice and clear, no typical glitches as with other similar programs it was quick, colourful and easy to use.
  • Cons

  • Looks difficult to new users, but you just have to use it a few times.
  • The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business.
Read all user reviews
  • Pros

  • Sight has been customized to perfectly meet our needs to track files.
  • If you ever need help they are always very prompt in answering any questions you may have about any of their webinars.
  • Cons

  • Configurable SSO can be done on the front end with no charge now. Would someone on the Case IQ need to work with internal IT on our end.
  • When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.
Read all user reviews
Pricing Range
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos