All Wooqer Reviews
1-25 of 66 Reviews
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Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Very nice platform
Good app and useful feature t perform digital operations. We built all store SOP on wooqer in few minutes .It also provides 100% transparency.
CONSWaiting for new updates and features.
AGNIESZKA
Entertainment, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Simple, user-friendly and worth every penny spent!
Wooqer has endless possibilities to get rid of manual paperwork, improve processes, save time, save environment and increase productivity. Easily accessible on-the-go thru an app or a static desktop version. No need to be IT savvy or a techy person, just drag and drop the questions you wanna include in your process and off you go. It's like LEGO blocks: you chose the size, the color and the shape and where you wanna place the blocks. Plus, all platform updates are free of charge to all platform users across the globe and they happen quite often.
CONSUnfortunately, every story has two sides. Same is for Wooqer. I would love to see management dashboards available on the app for even quicker access to the important information.
Reason for choosing Wooqer
Because of all the benefits I mentioned above :)
Mohammed
Luxury Goods & Jewelry, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2022
The Biggest mistake
The application is too much complicated and making our life too hard we are suffering from it from the 2nd week of purchase. Very much difficult to submit a process, not able to attach images, a process needs to be filled 4-5 times to complete and submit it. Since 6 months we are waiting for a peaceful use of the application and till now we have not received it yet. Really having a hard time to use the app especially the front end users with IOS devices (which 85% of our employees are using).
PROSAll the features that was introduced at the time of purchase was good and satisfying
CONSIt does not have a task and approval tracker, video attachments from laptop is not possible while sending task, when documents are send the users are not able to download in there device, Lack of store wise report in the web, When a process or module assigned to users the summary, objective, instructions are not being displayed in the mobiles which is very difficult for the administrators as it needs to be explained via mail or via call, The screen blacks out when attaching images, The VE gallery that was provided the filter is not working. For live image mandatory questions the users are able to attach images from the laptop gallery which the users are doing to skip the pressure the users are going to face if the work is not done as per the timing.
Reason for choosing Wooqer
Because we thought it was a good application which was completely wrong.
Vivek
Supermarkets, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Maximize Your Productivity with Wooqer: An In-Depth Review
Its features and benefits can help businesses save time, increase productivity, and improve their overall performance.
PROSWooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors
CONScustomization Required as per organization wise or modify some standard process as per business requirement
Rahul
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
IT Assets Management
Good Application with attractive features.
PROSOne of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs.
CONSMost useful is a very customize the product for user requirements.
Abdul
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2019
Store Manger Review
Easy to access, I can use it in my mobile
CONSit does not work well with google chrome
Vendor Response
Dear Abdul, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Dear [NAME OF REVIEWER], thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Replied September 2020
Anjali
Industrial Automation, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent
Its nice convenient to use
PROSNice product, help us to conduct schedule check on store opening and closing procedures
CONSWaiting for new task reassignment upgrade.
Reason for choosing Wooqer
User friendly enterface, easy to implement
Anchala
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent product
Easy communication direct with ground staff.easy user interface
CONSWaiting for another update new version of wooqer
Ferhat
Machinery, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Wooqer ensure the team syncronization
Wooqer helps us to stay in line with the project requirements and syncronized with each other as a team.
CONSAlthough currently Wooqer has powerful integrations, the number of third party integrations can be increased.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Awesome product and very handy
Good app for my day to day work before my company implemented this application documenting my work was almost physically challenging but now my work has become more efficient because all things related to my work is in one application
CONSWaiting for new automatic task generation feature
Pooja
Consumer Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Wooqer reqview
Its is awsome
PROSWooqer is really good platform for me for any special check I can make checklist easily and get this published also this is very helpful to store to maintain our SOP and compliance . Also ggod to manage the data in user database .
CONSWaiting to fetch the reports, Loading time is very long
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best Digitalization tool
Easiest UI and have multiple functionality, SOP creation Audit and learning management is super easy with Wooqer.
CONSRequire some enhancement in centric Reports
Shreya
Verified reviewer
E-Learning, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent Product
Good interface
PROSI use this app every day understanding tech & keeping track of my task & activity has become simple.
CONSWaiting for the new feature of task reassignment.
Sunil
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
WOOQER - A business Oriented tool
It helps users to identify and work very fast on the business culture for the set process by organisation.
PROSIt has a most unique features which helps the Retailers to Run standardised way of working process . It’s intuitive interface and customisation makes compatible for any business.
CONSThe feature which must be improved is playing of the videos which pop ups every time and can be avoid to face such issues by users.
Dipak
Apparel & Fashion, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
Baazar Kolkata- Feedbacks
The approval hierarchy feature (RA Rules) is the most impactful. It's as simple as WhatsApp for users.
CONSThe most unliked feature is mail notification because it discloses the content creator's Email ID and Phone Number. In addition, it becomes more painful when creating a process URL, and the URL gets distributed outside the organization for data collection.
Fiaz Ahamed
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed September 2019
Excellent
It was a nice journey with wooqer, and very friendly access overall.
PROSit is quick, i didn't get any delay in opening the home page.
CONSfew videos ware unable to open , but to pop up for the delay.
Reasons for switching to Wooqer
as it was lot of paper job for feedback's and checklists.
Vendor Response
Thank you so much for your kind words, Faiz. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!
Replied September 2020
Edwin
Supermarkets, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Improvements needed
application is good, but need to recheck the possibility of modifying it for better.
PROSGeolocation & the time taken for submission
CONS1. there are no automated reports which we badly needed as we are reporting on a daily basis with regards to execution. 2. minimal or will take a few days first for the tech support o respond with regards to issues in Wooqer.
Suhail
Retail, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Epitome of Documentation & Processes
Its good, improved process management with an aesthetic approach for SOPs implementation.
PROSCentralized access to different types of Documents and Enter / Edit / Access them from anywhere
CONSReports generation is bit complex and it needs more analytical skills to generate reports
Vendor Response
Dear Suhail, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. Please feel free to reach out to help@wooqer.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Replied September 2020
Birju
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Lagging during low speed connection
good but need to increase the speed of the application with low network connectivity
PROSFeatures of the application including modules and checklist
CONSwooqer is not working properly if internet speed it bit low. even it will not getting started with low speed. this should be corrected earlier
Vendor Response
Thank you for your feedback. We have taken note of your concerns and hope to satisfy you further in the future.
Replied September 2019
Satish
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Excellent n user friendly
Excellent not much of hitch or hassle to use even to new joiner.
PROSEasy to use & also to check all reports
CONSVery slow sometimes when uploading pictures
Vendor Response
Thank you so much for your kind words, Satish. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!
Replied September 2020
hani
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Excellent experience
Huge benefits of this software that make things easier for all staff and for sharing opinions and standards.. this software makes things easier for all staff in the shop and helps share all new guidelines and merchandise
PROSThis software is soo easy and anyone can benefit from it..
CONSNeeds more follow up in updating all aspects of it..
Vendor Response
Thank you so much for your kind words, Hani. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!
Replied September 2020
Chiranjibee
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Good, friendly to use
Very easy to use and very useful, Recommend every organization to us
CONSReport generating option should be very simple
Vendor Response
Thank you so much for your kind words, Chiranjibee. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!
Replied September 2020
Amit G Saurkar
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2019
Good product and User friendly
Receiving notification and easily accessible
CONSspeed is slow and need to be more interactive
Vendor Response
Thank you so much for your kind words, Amit. We really appreciate you taking the time out to share your experience with usand we count ourselves lucky for customers like you. We have really enjoyed working with you!
Replied September 2020
MARY JANICE
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
User Friendly
Spend my time and I can able to use it even I'm not inside the back office. I can use it on the sale floor do training and check VM guidelines. Save cost also paperless report.
PROSEasy to use both desktop and IPAD, user friendly and very conveniently.
CONSI don't have anything to say this software
Jitendra
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Amazing Product
Its a good tool to use . Helps in managing and implementation of processes.
PROSEase of access and data accessibility. Record of multiple locations can be accessed in one place .
CONSThe dashboard is not provided. It could help in better planning. Assigning new process is quite tough and time consuming.