All LiteManager Reviews
1-11 of 11 Reviews
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Matjaž
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Reliable cross platform application for remote assistance and/or unattended access
Ideal for quick and easy connections to remote users who are too far from IT and computers. I was looking for an alternative for the Teamviewer, since my company doesn´t want to spend that much money on an Remote Desktop Software. Exactly what I was looking for. I am really impressed !
PROS+ lower cost (prices for commercial use are really nice), but still secure and full-featured remote control solution + android app: you can see (control) desktop from mobile + works in Linux (Wine) + you dont need to know target IP adress + file transfer: Bi-directional copy/move + demonstration: screen sharing with recording! + security: All data are transferred over the network in a compressed and encrypted format. (2048-bit RSA signature key and 256-bit AES session key).
CONS- stop working if you try to rename filename of exe file - interface and remote management are sometimes a bit slow - complexity for unskilled user to configure application
Reason for choosing LiteManager
price and quality and stability of remote connection
Reasons for switching to LiteManager
Price and no backward compatibility
Vendor Response
Thank you!
Replied January 2020
Malik
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
It allows users to remotely control computers over a network, chat, and record screen activity.
LiteManager is a reliable and powerful remote access software, that comes with some handy features and options. It can be applied in multiple situations, where another computer has to be monitored or controlled. It allows users to remotely control computers over the internet or multiple computers in a local network, chat with users, and record screen activity.
PROSThe software comes in two parts, 'Server' and 'Viewer'. Server is to be installed on the target computer, and Viewer has to be installed in the computer that has to be used to control the target computer. The user-friendly interface comes with a clear-cut structure, and is divided into three panes. One that shows group's tree where the user can view each individual computer connected to it, another that allows access to PC's, and the one on the right contains modes to control the other PC. The top bar contains a lot of options in the drop-down menus. This application comes with a wide range of remote access features and options. With this tool you can take full control of the computer, use window demonstration options, task manager, access to Command Prompt, and use the file transfer capabilities. Moreover, you can control the power management options, use text, audio, and video chat, and use registry editor with the ability to edit data as well as to import and export registry keys. This tool can be used in offices and work environments to allow managers to watch over users activity while employees are left alone. Moreover, you can use it to monitor your child's PC, it can also be used in schools and classrooms, teachers can share screens and display your presentations and other educational material on student computers.
CONSThis tool offers a simple and clear-cut UI, aimed at providing ease-of-use for the novices, but it is still quite difficult and takes a lot of time to set it up and get used to it for the first time. The drop-down menus of the top toolbar contains tools that are difficult to understand and use.
Vendor Response
Thank You very much!
Replied March 2018
John
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
Great free remote desktop tool
It's very great software and it's Free for personal use, it's fast and easy. The app can be downloaded on any iOS or Android device!
PROSCross-platform (Mac, Windows and others). Installation was quick and easy.
CONSThe interface.
Vendor Response
We are appreciate it. Thanx
Replied February 2017
Michael
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
LiteManager
I can check on what my students are doing on their computers. I can send them exercises and collect their completed exercises. I can "take control" of their computer to show them how to complete an exercise or I can simply monitor their activity. It is really easy to help them in this way. My tasks are so much easier, programs can be installed from one master computer, files can be interchanged, really it is a fantastic help for me.
PROSIt is easy to setup, not at all difficult or complicated. I teach English in a computer lab type setup. LiteManager helps me to check on what my students are doing on their computers from my master computer. I can send files to their computers for them to do and I can collect their completed exercises for correction, all from my master computer. It has made my daily chores so much easier.
CONSI really have not found anything that I do not like. I was unable to retrieve a file but this was due to my lack of knowledge as to how to do it. I contacted customer service and within 24 hours I had the reply. Problem solved. They kindly explained how to address the process.
Reason for choosing LiteManager
Ease of installing, ease of use and prompt customer service
Reasons for switching to LiteManager
The other options I investigated were either too difficult to install or were complicated in their configuration
Marco
Computer & Network Security, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
We were looking for a secure remote management solution, without any "foggy" cloud service
We setup our remote desktop management system, without the need to rely on the availability of third parties infrastructure
PROSLiteManager comes with all the remote management features that are really useful, at a very reasonable price. As an IT support company, our goal was to set up our private remote management system, without the need to rely on external services. LiteManager includes a dedicated module (called NOIP) that performs the session routing between the technician Pc and the customer equipment; this allows to manage remote computers and servers, no matter if they are behind a firewall or Nat. We installed the NOIP application on our server, so that we are 100% in charge of the system; this way the customers and us are sure that there are no "men-in-the-middle", other than the known ones. In addition to that, if our NOIP server is slow, down or unreachable, we must fix it soon, because we cannot blame any third party...
CONSSetup appears to be a little complex at the beginning but, once understood the philosophy, it is no more difficult than most of the competitors. Manuals could be improved, but who really RTFM?
Pavel
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Functional and safe application for small price
Our company required the use of remote access. First we looked at the use cases for Teamviewer, Radmin, Nomachine. Even considered Ammy and VNC. But LiteManager allows for great flexibility in configuration, letting you configure connections by an identifier that you define yourself through your own gateway. Thus, by starting a local NOIP server, you restrict access from the outside. There is multiplatform here, which, of course, is not ideal for Linux, but it has enough functionality to work. When I saw the price, I realized that this is the best application that can be found with such extensive features for such a price tag. There is also a software inventory function, the ability to remotely install, and many, many useful things. I definitely advise you to pay attention to this program, most of this is enough.
PROSFunctionality. Multi-platform. Security. Nice price.
CONSStill, a long reaction from the noip server to the user. Long reaction when moving with the mouse and changing frames from the mobile version (the application is closed on the computer, this is not visible on the phone).
Tanya
Accounting, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Great way to remote control another PC
I have switched all my accounts over to LiteManager.
PROSI like that it is free and works really well. Setup was pretty quick and I can do everyting I could do with TeamViewer.
CONSIf you want full screen mode, it takes up your entire screen. If you don't choose full screen, the screen of the computer you are remoted into moves too much.
Reasons for switching to LiteManager
Cost
Vendor Response
Thank you!
Replied September 2019
Emil
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Remote Desktop Help Desk Software
Our company has been serving its customers for 3 years without any problems with this program and we are very pleased with this product!
PROSExcellent remote support, easy setup and use, the ability to inventory!
CONSI have not seen any flaws yet, everything works fine!
Filip
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Product Review
Product works great. Friendly and fast customer service. Highly recommended. Great value for the money.
Vendor Response
thanks!
Replied February 2017
HO
Information Technology and Services, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
LiteManager Versatile and Feature-rich remote support tool
Can use remote desktop access feature which is a plus.
CONSIs the remote printing feature is not working at the moment?
Vendor Response
Remote printing in the File transfer mode
Replied March 2020
Simon
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Excellent Remote Support tool
Its helped me do remote support, with no problems at all
PROSThe software just works, has loads of features, it is easy to set up, also has a portable version, which is for quick support. you have two versions, one for the server install, which you install on each computer and the viewer is installed on the main admin machine for connecting to client desktops.Its perfect for the office environment and can be used in schools and education. I have tested a lot of remote apps over the years and i am well happy with lite manager. I highly recommend this tool, not to be missed and the price is great.
CONSThe first time you set the software up, it can be a little difficult, but once you have it configured you are pretty much good to go.