It can be difficult to use data for reports, where some data does not interact usually within the system. It's necessary on our end to use other software to review statistics and to report.

Plus the higher monthly fee. I spoke to 3 provider companies and all were charging more than $5,000, and the day I stopped paying my AS subscription all that work would be lost.

It is very easy to use and navigate. I would recommend this portal to other paralegals.

The calendar is great too. This is miles above any other legal software I have used.

Options for integration with accounting and invoicing software is fairly limited. Learning curve is a bit steeper than other cloud based systems.

Catastrophic customer service and lack of common sense - too bad, it's a promising software.

Integration in our firm was somewhat difficult only due to time constraints; nothing to do with the product itself.

Wonky, outdated interface; poor email integration, and terrible customer support. Clio and Zola Suite both really outshine ActionStep by a mile.

This, in turn, will save the firm a lot of money.

Good visual layout, adding new matters is relatively simple, scratchpad feature is useful.

Search results are limited to 200, no matter how many contacts you have from that city, and you can only see 10 per page, and the results are not sortable; they come in random order.

Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.

Works from a browser and integrates with GSuite, ASANA etc. Great search and easy to use.

The salespeople were nice and I believe genuine.

Overall, our experience with Actionstep has been great and has made the office much more efficient so that our clients receive top quality work.

The ease of integration between Actionstep and Office software has been very useful. The two programs work seamlessly with each other.

The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.

This software is intuitive and easy to use. It is logical, very organized and user friendly - similar to using an app on your phone.

The ability to build my practice management system my way, using tools available within Actionstep and also through the integration of other applications.

I like that it keeps all of our records easily accessible without having to pull each file.

Given these problems, we are preparing our exit. It is an economic disaster for us (losses in implementation and losses on invoicing).

The accounts package is comprehensive. The system is very good value for money and you are not locked into an annual contract.

The best feature is the ability for everyone to enter their time contemporaneously.

Having the ability to customize it via workflows is a huge advantage for us. We also use the document merge features very heavily.

We have been using Actionstep for nearly 10 years, relatively trouble-free, and it has proved to be easy to use for new employees, and has met our needs.

I cant say enough about how this software helps to organize our small firm and keeps us on track with respect to keeping track of revenue goals, etc.

Third, this is so simple I fail to understand why it isnt in place.

The support staff is very responsive and will try to thoroughly understand and address the issues for us.

The techo people are not trained in real technical problems and use the excuse of putting something to the 'development' team. I am not sure the development team exists.

The display of the program is good and some of the support team is quite responsive.

The positives far outweigh the few negatives, it's a good and fruitful process automation software.

Setup costs were restrictive to me so I did it myself and I am unaware of some features.

It's good all-in-one-place legal process management with simple ways to assign tasks to partners and associates and to set proper workflows.

I liked the price and the ease of the setup. Since this was my first experience, I don't have anything to compare it to.

I enjoy how easy Curo makes it to input and track my billable hours. It helps keep me on track each month.

I could go on about the features that I like, but the best part is with a bit of training I can customize my views and see only what I want to see. From an AR prospective this is amazing.

What I like most about this software is that you can find everything in one place  and that it is pretty user friendly.

The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.

I often click on data that is tied to a record of some sort and the record opens up to display all of  its information, and that can be obnoxious.

I like the organizational aspect to your billing records, as well as the ability to see what a client still owes while billing to the matter.

Coming from a firm director/administrator stand point this is the best product I have worked with and I couldn't be happier with the transition.

The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.

The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.

It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.

There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.

Availability everywhere with an internet connection, and great customization capabilities.

Powerful software, incredible customization possibilities.

One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.

US Dollar

With Actionstep, midsize law firms get total control over their future success. Actionstep's comprehensive legal business management platform is built to adapt to a firm’s unique strengths and goals, empowering firms to modernize and build a firm advantage in the legal marketplace. 
 
Actionstep's connected features like client intake, matter management, document management, time tracking, billing, accounting, and business reporting, equips over 38,000 users globally to delight clients, work more profitably, and confidently embrace the future.  
 
Build your firm advantage with Actionstep. Visit www.actionstep.com to learn more. 



LongDescription

File Management

Deadline Management

Document Templates

Case Management

Billable Items Tracking

Recurring/Subscription Billing

Time Tracking

Trust Accounting

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Timer

Contract/License Management

SSL Security

Invoice Management

Timesheet Management

Communication Management

Document Capture

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Full Text Search

Conflict Management

Accrual Accounting

Automatic Billing

Accounting

For Legal Professionals

Contact Management

Configurable Workflow

Compliance Management

Two-Factor Authentication

Client Portal

Forms Management

Workflow Management

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Time & Expense Tracking

Customer Statements

Customizable Templates

Billing & Invoicing

Fee Calculation & Posting

Receipt Management

Accounting Integration

Document Automation

Expense Tracking

Automatic Backup

Case Notes

Contact Database

Billing Rate Management

Customizable Forms

Cross Ledger Posting

Built-in Accounting

Records Management

Client Management

Secure Data Storage

Task Progress Tracking

Archiving & Retention

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Legal Case Management

Document Management

Document Generation

Search/Filter

Employee Management

Financial Management

Invoice History

Online Invoicing

Invoice Creation

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Actionstep is offered across three pricing plans, outlined below. 
Express: $49 per user/per month billed annually
Practice Pro: $89 per user/per month billed annually
Practice Pro+ Accounting: $99 per user/per month billed annually


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Actionstep

In Person

Live Online

Webinars

Documentation

Videos

Built on the most powerful cloud-based solution, Curo365 resides on the Microsoft Dynamics 365 platform built specifically for law firms and integrates with your existing Microsoft Office 365 applications. The only singular solution that seamlessly functions together, without relying on multiple disjointed technologies. The Curo365 platform is powered by Microsoft so your law firm can scale and grow into a single practice management solution, without migrating to other platforms. 

HP-UX

Solaris

Unix

IBM OS/400

Not Applicable

$40.00  (basic features) - $105.00 (enterprise features with advanced reporting)

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