The platform is easy to use, affordable, and doesn't have too much complexity, which is what our firm was looking for.

We have an older generation of attorneys in our firm and LexWorkplace has been simple and easy to use for all of our team members.

I don't like that there isn't much customization for sorting by alphabetical order or date. This can be frustrating when searching through folders with a lot of documents.

From the moment I reached out until just moments ago when I was asked how everything was going, it's been wonderful. Everyone is invested in making LexWorkplace the best DMS out there.

Ease of use and functionality. I also love that the developers want client input and actually implement requested changes, new features, etc.

The big miss for our office is lack of custom fields - in our case a custom date field but it's under review as a new feature.

It is impossible to put into words how really bad this program is. No way to save a document directly to the program. Have to save to desktop and then drag to Lex. Unbelievably awful in so many ways.

There is nothing good about this program

It is so bad that I cannot tell identify what I like least. Just absolutely, completely terrible

Version control and having everything accessible online (as opposed to a server in the office) are the best parts of the software

The inability to set preferences (e.g., what columns to show and to organize folders in files alphabetically automatically) is incomprehensible and constant source of frustration

Please see my response to what I like most! Despite resistant from our users, which is expected, the experience has been great! Now that you can convert Word documents into PDFs in the software, our users are happier too!

We were looking for a document management application to assist us on many things, but primarily being able to access our data from any where there is an internet connection, with great security measures in place, being able to search within the database and document properties and versions of the properties. With so many people collaborating on the same document, there would sometime be issues with working on the most current document. Now, we don't have multiple versions of the document, but one document which shows all versions and a timeline as to who and when saved the version. We can always revert to a previous version too! This feature alone has been a timesaver! The burden of having to maintain an on-premises server has also been alleviated. I can go on! To date LexWorkplace has been a great addition to the practice of this firm!

I would eliminate having to scroll pages within the software and instead be able to scroll -- as users can in File Explorer -- to view what is in a folder.

We have had a very positive experience with LexWorkplace. It gives us peace of mind that our files are electronically stored in a safe, stable environment that can be accessed from anywhere and at anytime. The relative low cost makes up for the lack of bells and whistles that we would probably never use in any event.

LexWorkplace is to access, simple to use and simple to organize. It allows thousands of documents to be stored in an organized manner with complete flexibility for organizing clients and matters. The "tag" feature and other file labels are customizable to allow for information about the status of a matter to be known at a glance. Perhaps the best feature of LexWorkplace is that is is a very stable platform with virtually no downtime. The developers are not constantly tweaking the interface so that there is no need to constantly adjust your interaction with the platform.

There is only a limited ability for users to save emails in an efficient manner. Emails sent on different dates with the same name are flagged as duplicates even though the content is not the same. Unless LexWorkplace also hosts your email, there are no automated prompts for saving emails.

Customer service is excellent!

The system is very fast and documents are easily accessible in a number of formats. Work from home / remote work is seamless. Versioning is very helpful.

The main critical complaint I have is the inability to directly save a new document into LexWorkplace. You have to save the file to your computer and then place the document into Lex. The operation of doing so is quite easy, but its an extra step that really shouldn't exist. Once your order of operations changes to include doing so, its not really an issue. That said, I would really like to see this taken care of in future versions. To the developer's credit, I am told this is in process. So, hopefully it will cease to be an issue soon.

It's been great, I really appreciate their receptiveness to feedback and the constant improvements.

LexWorkplace is well-designed for law firm document management in the cloud. I like that it can incorporate email as well as documents and that it has powerful search capabilities.

Email upload can be slow. Sometimes the launcher can glitch and it stops uploading documents, which can lead to lost work.

We hope it will become what we were sold. it's not there yet and this has slowed us down significantly in the form of countless tiny delays and snags.

They did a good job getting our data migrated. The interface is good.

The search function does not work - AT ALL. They are "working on it," which they didn't tell us until we were married to them. The "launcher" which links the browser to MS Office is very glitchy. Docs do NOT get converted to OCR even though they promise this. We knew it was a new product but assumed they would be making steady progress and many improvements. It's been about 3-4 months and i'm aware of zero improvements. Other online solutions are upgrading in meaningful ways all the time. This is disappointing.

Integration went without hiccups; relatively easy to use.

The inability to have emails automatically saved to folders and/or to at least have the on-screen option before an email is sent to store it to a particular folder (that way it was possible to do in LegalWorks).

We save time by not having to convert and rename each and every email.

The ability to search emails after they have been saved

That we constantly have to wait for emails to be saved; no ability to have directories in matters in alphabetically order all of the time; no ability to save our changes in directories as to they way the directory looks from matter to matter.

My overall experience has been really good. It is easy to use and the support staff goes above and beyond to be helpful.

LexWorkplace is intuitive and easy to use. I particularly like being able to create Word documents directly in a folder and be able to save them to the same folder without having to change screens. It is simple to save documents sent from someone to a specific folder in a case matter.

The inability to save an email directly into a file without having to go to "Sent Emails" to save.

I have ben a user of Uptime Systems products for over 10 years. I switched from using their remote server to Lex Workplace in January for document management. I am very satisfied with this product and with the level of service.

I do not have any negative comments at this time.