All Traq.ai Reviews
1-10 of 10 Reviews
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Barney
Verified reviewer
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Time = $. Knowledge = power.
The cost/benefit is great. Every sales person/manager/trainer needs to use this type of conversational AI tool set. Traq.ai is the easiest/best I've found so far.
PROSTraq.ai has saved me a tremendous amount of time, allowing me to focus on the actual work of sales, sales training and business development. It's a great tool for individual sales professionals and managers of sales teams. It's gives me greater insight and more actionable information about my customers and sales force. QUICK, EASY, IMPACTFUL. I wish this tool was available a long time ago.
CONSThey've added features and I don't really feel as if I'm missing anything. I would like to have some industry specific templates but I believe those are coming soon as well.
Reason for choosing Traq.ai
Immediate and easy set-up/integration... great customer support/onboarding.Inexpensive.
Christina
Commercial Real Estate, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
The Ultimate Sales Meeting Assistant
The [sensitive content hidden] are hands-on, helping, and willing to create custom reports and the overall support is excellent.
PROSFrees up our time so we can concentrate on selling rather than writing notes and then adding them to the CRM. I personally like the buyer's sentiment analysis to help me understand the rest of my sales process.
CONSIt is all great! I do wish it generated the perfect follow-up email to everyone after the call.
Reason for choosing Traq.ai
After using other solutions, I found implementing Traq unlocked valuable insights, improved employee performance, and continues to foster stronger relationships with our customers.
Reasons for switching to Traq.ai
Customer service and call insights.
Henning
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Accurate Transcription of Selected Calls of 60+ Minutes
The ad-hoc ability to record and transcribe longer calls with high acuracy.
CONSSome of the features do not apply for our type of calls.
Reasons for switching to Traq.ai
Like the founder and team at Traq.
Joe
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Call recording made easy
Overall it is an excellent platform tool for follow up, sales call evaluations, and reminders for those technical or informative conversations.
PROSTraq.ai makes everything easier when it comes to conference call recording and transcription. It's a very functional friendly platform with easy to use data transfer options, making it a seamless tool for recording conference calls, transcription, and accompanying sales tools for gauging sales calls for efficiency and content.
CONSThere's only one issue I've ever seen and that is the transcriptions that aren't 100%. That seems to be coming from accents, slang, and general clarity of call. But the transcription is very useful for finding the place in the recording that you might want to go back and listen to.
jeff
E-Learning, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Made a big change in my sales call and allowed me to coach my sales team
I appreciate how Traq automatically records all my calls and provides a transcript and analysis, which helps me coach my team effectively. With Traq's scoring system, it's easy to identify calls that require further analysis. Additionally, the program enables me to search through transcripts and verify what was promised on a call with ease.
CONSTraq doesn't have many flaws. The only feature that I like the least is the black box calculation of the call score.
Alex
Internet, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Incredible Product, Even Better Support Team
Could not be more positive. Thank you!
PROSRobust feature offering, great training/support team willing to go above an beyond to accommodate.
CONSNothing that isn't already in the works. Great work team!
Reason for choosing Traq.ai
They offered the functionality that we needed and a competitive price.
Reasons for switching to Traq.ai
Price and poor functionality/customer support
Lyndon
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Traq.ai Makes it Easy
It's great. I love the product development on AI tools
PROSI can focus on the call and my prospects and know I'll have all the info I need, organized, when I need to reference it
CONSSometimes I wish starting the note taker was a little easier, but that has mostly been resolved
Jeremy
Real Estate, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Must have for any business with digital meetings
Saves a bunch of time and effort from trying to frantically take down minutes during busy calls and share minutes with the team. Makes it easy to come back to old conversations for forgotten insights.
PROSPlugs in with WebEx (and presumably other similar programs) to record what specific people are saying and summarizes their input and sentiment. At the end of the call, you can customize the takeaways in so many different formats for different purposes. Way better than taking notes yourself!
CONSTakes a bit of time to learn how to ask the AI the right questions and does take a little bit of perseverance to set up properly.... But once it's all set up it is a remarkable tool!
Phillip
Logistics and Supply Chain, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
My experience with Traq.AI
My ability to capture everything as opposed to missing potential bits and pieces of important information
PROScall recording and playback is important
CONShaving to copy and paste to clipboard. It would be nice if it was all in one document to save, send, or print
Reason for choosing Traq.ai
Only one I knew
Scot
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Standard for Company Meeting Minutes and Insights
I love the product and we are rolling it out across our company.
PROSI love the insights provided and searchable video feed for zoom meetings.
CONSI have not found anything that we dislike about Traq.ai
Reasons for switching to Traq.ai
Better features and insights that are actionable.