All Zoho Cliq Reviews
1-25 of 78 Reviews
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Noah
Verified reviewer
Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Cliq or Slack - we've used both and stuck with Cliq
Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I can't comment on that, but so far we are impressed with all the features of Zoho One and the integrations available. I recommend it. Their support is a little slow and responses are vague, but the help pages and online knowledge base are a good reference. Most issues get resolved but it usually takes more than one or two back and forth emails.
PROSIntegrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.
CONSThe threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.
Reasons for switching to Zoho Cliq
We integrated Zoho One for the business.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Zoho Cliq
I love it and it's a great alternative for those using competitors products that do the same thing.
PROSZoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.
CONSThere is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.
Reasons for switching to Zoho Cliq
it's better and connects to my Zoho CRM
Anonymous
11-50 employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed March 2019
I do not understand the need for this program
Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.
CONSThis is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.
Susang
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Great platform for internal communication but lacks features
The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth
PROSThrough Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.
CONSWhile sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq
Tanya
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Obvious Choice for Zoho Users
We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.
PROSThe integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.
CONSThe mobile app can have a lot of input lag.
Reason for choosing Zoho Cliq
Integrated already into our system.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Zoho Cliq is a great replacement for
I use Zoho mail for my company, and it was a great discovering when I found that all my employees have this tool. We started to use it as a replacement for other tools that were not corporate, like Skype and Google, and we found that Zoho Cliq has all features and more that your company needs. Normally employees refuse to change, but in this case change was seamless without any complain.
PROSEasy to setup Great mobile apps Reliable Good voice and video quality Excellent features to manage group meetings
CONSWebmail interface is limited and overlap with mails, but there is no easy solution to that.
Reason for choosing Zoho Cliq
It was included in Zoho tools, and it has all the features you need and more. Voice and Video quality, and Group calls are very good.
Reasons for switching to Zoho Cliq
My employees used personal accounts to communicate with others. This was a feature added in Zoho solutions that we had.
Nitin
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Cost effective cloud solutions for team messaging and collaborations
Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.
PROSI have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.
CONSFirst and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.
Santhiya
Verified reviewer
Warehousing, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Zoho Cliq Review
Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.
CONSSometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle
Chris
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Favorite tool in a Fully Featured Suite
Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!
PROSQuick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!
CONSCan feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.
Anyugel
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2018
Very goos tool to communicating with my work team
I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool
CONSI consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful
Hafiz
Warehousing, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Zoho Cliq review
Zoho Cliq turned out to be the perfect partner for remote team collaboration. The low cost limited our expenses, and we got our work done way faster than we had hoped.
PROSZoho Cliq is a cost-effective tool for better real-time collaboration for businesses operating remotely. The automated notifications from this app work the best among all the other alternatives I used in the past. Familiarity with Zoho CRM workspace makes it easier to use Zoho Cliq.
CONSZohoCliq emojis are weird and need to be changed in the upcoming updates. This change will make working more fun. Other than that, I've no complaints because Zoho Cliq does the job perfectly.
Muhammed
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
a must-have tool for everyone using Zoho CRM
It would make communicating with my team members very hard if it wasn't for Zoho Cliq. I love it's simplicity and functionality.
PROSI've been using Zoho Cliq for the last 2 years, we use it for internal communication and we depend on it 100%. If you have a team and use Zoho CRM it's a must-have tool as it makes communicating much easier with your team. I love the features it has as you can text, call, and share your screen with other team members.
CONSIt doesn't change status to away when offline which makes tracking employees a bit harder.
ARLENE
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Can send a chat instead of using my phone to send a text. Sometimes it's faster.
Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.
CONSIf I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.
Lea
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great option for communicating with your team!
Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.
CONSOne issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.
Nivya
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2021
If you are a newbie, go for Cliq
I like how I can easily communicate with my teammates and share files with them in the software. It had the video calling feature which came in handy during the pandemic. It helps you record your check in and check out time.
CONSI don’t like the user interface and it’s slow sometimes. I wish I didn’t have to open laptop every time I have to check in and out.
Nilesh
E-Learning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
Communicating while operating made easy with Zoho Cliq
Zoho Cliq is one of the best platform for business instant messaging. It is really use to communicate with my team for professional as well personal purpose with the help of Zoho Cliq. It is one of the most preferable software for communication with your team.
PROS1. The user interface of the platform is really great and super easy to use.2. It is really easy to communicate with my team members while working on various tasks.3. I could organize meetings and also schedule tasks with my team for various projects.4. It also provides a check of my past activities as well.
CONS1. There are multiple occasions when my screen froze during meetings, making it hectic for me.2. While during one of my meetings, one of my team was unable to join the meeting even with a stable internet connection.3. The mobile application is really cumbersome.
Kary
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Business messaging with many options
I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.
CONSI know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2018
Value of Money with 5 star service
There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.
CONSThe least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!
Jorge
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Business chat
Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.
CONSWhat if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.
Matthew
Verified reviewer
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Great Communication tool for our staff
Easy to implement and roll out - Quickly helped our team stay in touch
CONSSome functionality is not intuitive but that is expected from a product with as many options as Cliq has
Abraham
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Alternative instant chat App
I enjoyed using Zoho cliq for communication and also you can set when you are available or away on the app.
PROSThe functionality of scheduling chat for a later time.
CONSYou need an email to sign up on the service unlike other messaging platforms.
Anand
Verified reviewer
Management Consulting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Zoho Cliq Review
It is a safe and secure platform where we can message and call our internal employees anytime. We can attend the meeting or organize the meeting with others.
CONSData consumption is very high. The interface needs to be better. Sometimes we will not get a notification when your not using the application
Rachel
Logistics and Supply Chain, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Communication via Cliq is easy!
Easy to download and use Contacts can be grouped for specific conversations
CONSIt logs you out after a certain amount of time and you cannot see pending messages when logged out. Texting is just as fast and more noticeable. I like Cliq but I don't think it is as vibrant as it could be. You have to be at the desk to have the benefits of Cliq.
Rigger
Verified reviewer
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
keep connected to your computer with a Cliq
We resolved a way to communicate and exchange content through a personalized platform
PROSFinding a way to communicate without the conventional tools we find Cliq. It was very easy to use, especially for people who did not handle this type of tool.
CONSIt has some errors that are then solved by Zoho. He needs more development.
Kaitlin
Logistics and Supply Chain, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Easy if you are at your desk.
Gives me AIM flashback. It's easy to use.
CONSIt takes a lot of convincing to get people to switch over to Cliq instead of emailing or texting information. I've worked for companies where similar IM systems were used all the time. While Cliq's features are nice, I still prefer Skype for Business.