All Zoho Cliq Reviews

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Noah

Verified reviewer

Research, 11-50 employees

Used daily for less than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

Cliq or Slack - we've used both and stuck with Cliq

Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I can't comment on that, but so far we are impressed with all the features of Zoho One and the integrations available. I recommend it. Their support is a little slow and responses are vague, but the help pages and online knowledge base are a good reference. Most issues get resolved but it usually takes more than one or two back and forth emails.

PROS

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

CONS

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Reasons for switching to Zoho Cliq

We integrated Zoho One for the business.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Zoho Cliq

I love it and it's a great alternative for those using competitors products that do the same thing.

PROS

Zoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.

CONS

There is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.

Reasons for switching to Zoho Cliq

it's better and connects to my Zoho CRM

Anonymous

11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

FUNCTIONALITY

3

Reviewed March 2019

I do not understand the need for this program

PROS

Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.

CONS

This is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.

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Susang

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2022

Great platform for internal communication but lacks features

The platform is good, but due to the constant bugs and glitches, my overall experience with it is not so smooth

PROS

Through Cliq, it is very easy to make calls and set up our availability. I like the ease with which I can communicate with my peers using Cliq.

CONS

While sharing my screen or on-call with someone, the software freezes for a couple of minutes and resumes back. This glitch makes my experience not so great with Cliq

Tanya

Verified reviewer

Environmental Services, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2019

Obvious Choice for Zoho Users

We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.

PROS

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

CONS

The mobile app can have a lot of input lag.

Reason for choosing Zoho Cliq

Integrated already into our system.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2021

Zoho Cliq is a great replacement for

I use Zoho mail for my company, and it was a great discovering when I found that all my employees have this tool. We started to use it as a replacement for other tools that were not corporate, like Skype and Google, and we found that Zoho Cliq has all features and more that your company needs. Normally employees refuse to change, but in this case change was seamless without any complain.

PROS

Easy to setup Great mobile apps Reliable Good voice and video quality Excellent features to manage group meetings

CONS

Webmail interface is limited and overlap with mails, but there is no easy solution to that.

Reason for choosing Zoho Cliq

It was included in Zoho tools, and it has all the features you need and more. Voice and Video quality, and Group calls are very good.

Reasons for switching to Zoho Cliq

My employees used personal accounts to communicate with others. This was a feature added in Zoho solutions that we had.

User Profile

Nitin

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Cost effective cloud solutions for team messaging and collaborations

Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.

PROS

I have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.

CONS

First and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.

User Profile

Santhiya

Verified reviewer

Warehousing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Zoho Cliq Review

PROS

Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.

CONS

Sometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle

Chris

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Favorite tool in a Fully Featured Suite

Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!

PROS

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

CONS

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Anyugel

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2018

Very goos tool to communicating with my work team

PROS

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

CONS

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

Hafiz

Warehousing, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Zoho Cliq review

Zoho Cliq turned out to be the perfect partner for remote team collaboration. The low cost limited our expenses, and we got our work done way faster than we had hoped.

PROS

Zoho Cliq is a cost-effective tool for better real-time collaboration for businesses operating remotely. The automated notifications from this app work the best among all the other alternatives I used in the past. Familiarity with Zoho CRM workspace makes it easier to use Zoho Cliq.

CONS

ZohoCliq emojis are weird and need to be changed in the upcoming updates. This change will make working more fun. Other than that, I've no complaints because Zoho Cliq does the job perfectly.

Muhammed

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

a must-have tool for everyone using Zoho CRM

It would make communicating with my team members very hard if it wasn't for Zoho Cliq. I love it's simplicity and functionality.

PROS

I've been using Zoho Cliq for the last 2 years, we use it for internal communication and we depend on it 100%. If you have a team and use Zoho CRM it's a must-have tool as it makes communicating much easier with your team. I love the features it has as you can text, call, and share your screen with other team members.

CONS

It doesn't change status to away when offline which makes tracking employees a bit harder.

ARLENE

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Can send a chat instead of using my phone to send a text. Sometimes it's faster.

PROS

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

CONS

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Lea

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Great option for communicating with your team!

PROS

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

CONS

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

Nivya

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2021

If you are a newbie, go for Cliq

PROS

I like how I can easily communicate with my teammates and share files with them in the software. It had the video calling feature which came in handy during the pandemic. It helps you record your check in and check out time.

CONS

I don’t like the user interface and it’s slow sometimes. I wish I didn’t have to open laptop every time I have to check in and out.

Nilesh

E-Learning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

Communicating while operating made easy with Zoho Cliq

Zoho Cliq is one of the best platform for business instant messaging. It is really use to communicate with my team for professional as well personal purpose with the help of Zoho Cliq. It is one of the most preferable software for communication with your team.

PROS

1. The user interface of the platform is really great and super easy to use.2. It is really easy to communicate with my team members while working on various tasks.3. I could organize meetings and also schedule tasks with my team for various projects.4. It also provides a check of my past activities as well.

CONS

1. There are multiple occasions when my screen froze during meetings, making it hectic for me.2. While during one of my meetings, one of my team was unable to join the meeting even with a stable internet connection.3. The mobile application is really cumbersome.

Kary

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Business messaging with many options

PROS

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

CONS

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2018

Value of Money with 5 star service

PROS

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

CONS

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

Jorge

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Business chat

PROS

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.

CONS

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.

User Profile

Matthew

Verified reviewer

Entertainment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

Great Communication tool for our staff

PROS

Easy to implement and roll out - Quickly helped our team stay in touch

CONS

Some functionality is not intuitive but that is expected from a product with as many options as Cliq has

Abraham

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Alternative instant chat App

I enjoyed using Zoho cliq for communication and also you can set when you are available or away on the app.

PROS

The functionality of scheduling chat for a later time.

CONS

You need an email to sign up on the service unlike other messaging platforms.

User Profile

Anand

Verified reviewer

Management Consulting, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Zoho Cliq Review

PROS

It is a safe and secure platform where we can message and call our internal employees anytime. We can attend the meeting or organize the meeting with others.

CONS

Data consumption is very high. The interface needs to be better. Sometimes we will not get a notification when your not using the application

Rachel

Logistics and Supply Chain, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2019

Communication via Cliq is easy!

PROS

Easy to download and use Contacts can be grouped for specific conversations

CONS

It logs you out after a certain amount of time and you cannot see pending messages when logged out. Texting is just as fast and more noticeable. I like Cliq but I don't think it is as vibrant as it could be. You have to be at the desk to have the benefits of Cliq.

User Profile

Rigger

Verified reviewer

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

keep connected to your computer with a Cliq

We resolved a way to communicate and exchange content through a personalized platform

PROS

Finding a way to communicate without the conventional tools we find Cliq. It was very easy to use, especially for people who did not handle this type of tool.

CONS

It has some errors that are then solved by Zoho. He needs more development.

Kaitlin

Logistics and Supply Chain, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2019

Easy if you are at your desk.

PROS

Gives me AIM flashback. It's easy to use.

CONS

It takes a lot of convincing to get people to switch over to Cliq instead of emailing or texting information. I've worked for companies where similar IM systems were used all the time. While Cliq's features are nice, I still prefer Skype for Business.

Showing 1 - 25 of 78 Reviews