iSpring Suite
About iSpring Suite
Awards and Recognition
iSpring Suite Pricing
Volume and academic discounts.
Starting price:
$770.00 per year
Free trial:
Available
Free version:
Available
Other Top Recommended Learning Management Systems
Most Helpful Reviews for iSpring Suite
1 - 5 of 1,601 Reviews
Tyler Jae
Education Management, 201 - 500 employees
Used free trial
OVERALL RATING:
4
Reviewed October 2021
Interactive course building tool with simulations and course paths
Richard
Verified reviewer
Pharmaceuticals, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Excellent Tool - Always Improving
Cost effective and simple to use vs the competition.
CONSXLIFF translations. Web based creation tools are less developed than Articulate - but that does depend on you need and use case.
Reasons for switching to iSpring Suite
The course player is more contemporary and cost is less.
Vendor Response
Hello Richard, Thank you for reviewing iSpring here on Capterra! It's great to hear that you are happy with iSpring solutions and the service that we provide! Keep up the great work :)
Replied September 2020
Martha
Professional Training & Coaching, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Best training software out there!
The tech support is out of this world. They help me so quickly and send screenshots of exactly what I need to do when I get stuck.
CONSI run multiple accounts and would like an easier single sign-in, so I don't have to log in and out of accounts all of the times.
Reasons for switching to iSpring Suite
Lack of tech support. When I get stuck, I need help quickly to move on. iSpring gets back to me so quickly.
Eileen
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2020
Buyer Beware
Because I cannot get any support from them unless I subscribe to their latest version for nearly the full price of the software, I have to give them one star. No support = no customer service. No customer service = bad policy.
PROSThe options offered for engagement and interest level.
CONSIf you do not repurchase this software yearly via their maintenance program, you get no support. No chat, no email, no online knowledgebase. I can't even begin to describe how disappointed I am. To me, that is unethical. A company that does not support all versions of its software does not deserve to be in business. I checked my copy of Articulate 360, and they provided support to Articulate 13 released in, you guessed it, 2013. My version of iSpring is less than 2 years old. I'll be converting all of my elearning lessons to Articulate360 BECAUSE of their amazing support.
Reason for choosing iSpring Suite
iSpring ran better on our LMS, but now that there is no support, we will switch to Articulate 360 which supports ALL versions of its software, and it is over 10 years old.
Vendor Response
Hi Eileen, Thank you so much for your detailed review of iSpring products and service. We appreciate your taking the time to submit it here on Capterra. As per your Cons, let me please note that for those who do not wish to continue with the Maintenance plan, we have a vast collection of helpful resources available online, such as video tutorials, help docs, articles, webinars, FAQs: https://www.ispringsolutions.com/support. We also have social media pages where anybody can ask our community any question about iSpring. Those who do have maintenance plan, however, get immediate support via chat, phone as well as 24/7 email assistance. Hope that helps!
Replied February 2020
Roland
Airlines/Aviation, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
ISpring Suite and Why I Love It
Excellent product. Ease of use cannot be over emphasized as long as you are familiar with Powerpoint.
PROSThe fact that ISpring Suite is a Powerpoint add-in means that I did not have to learn any new authoring product. It incorporates seamlessly.
CONSI must sometimes work from home if sick or for other reasons. I have been unable to activate the product at home even though it is possible.
Reasons for switching to iSpring Suite
Adobe Captivate is very powerful, but also expensive and has a steep learning curve.
