Love everything about it Layout, ease, admin, checklists, ability to modify, reports and data entry is awesome.

I do like the chat because I almost alway get [SENSITIVE CONTENT HIDDEN] and he can answer just about anything with a great attitude.

And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.

Easy to read and change themes for visual, integrates with different programs currently and adding more for ease.

The technology and being able to use it from anywhere. EVEN MY CELL PHONE!!!! I can literally work from anywhere and not miss a beat.

The number one feature is the quick customer support. We are completely blown away by how quickly and expertly the support team handles all queries and difficulties.

The customer service has been phenomenal. They are quick to help and have answers to all almost all our questions.

I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.

Great experinece, not to many issues at all - if I have any at all the chat is very responsive.

Easy to use, great tools, great customer service.

I'm also receiving feedback on the application from my borrowers. They find the application a little confusing.

LendingPad gets the job done and the call reporting feature is amazing.

Service has been responsive and knowledgeable about the product.

Their customer support has been great and extremely helpful.

Viewing is all in one shot. Navigation is user friendly.

There is no way to fully customize or add any features to the system. Adding in contacts for lenders has to be done by the software company versus doing it yourself.

If your a new company that is just starting out and don't have to import files into their system. LOVE LOVE LOVE the program.

I love the fact that the system is web-based system. It is super easy to use and the support is awesome.

Customer service over the chat is pretty good.

Overall has been very good and anticipating a great working system for all aspects of the loan process. So far, love it and just anxious to finish learning and setting all up.

There are quite a few things that we love about LendingPad but I will list two outstanding things. Amazing customer support.

What did I ever do without the CHAT, this is amazing help if you are in a jam and need an answer quickly, someone is always ready to assist. Borrowers find the application process smooth and easy.

I am on this platform as a loan originator and a loan processor and love it.

I asked for directs how to cancel service because my renewal was coming.

I like the layout and the overral feel for LendingPad. The customer support is excellent and accessible.

Very easy to use and the customer support is fantastic.

I love the software it is easy to use once you get used to finding what you are looking for. There is room for improvements as with any other software.

I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.

Knowledge base very light and weak. Confusing and complex setup.

Staff seems not to know their own system and has bad attitude. I even had one staff member intentionally terminate my chat while trying to get a setup question answered.

It's ease of use and Support is always AWESOME.

The simplicity and user friendliness, the system has an easy to understand rhythm.

Having used several different loan origination systems, I was missing in software marketing and loan term comparison applications.

Love that Contacts are able to imported, DU/LP a since now, MCR reporting to be such a easy process now instead of creating spreadsheets, etc.

I had a terrible experience with LendingPad I was told that disclosures would be automated by the sales rep and when I signed up I saw that they were not.

I know that Lending Pad has been working on this for some time, but I'm not sure if it has been rolled out.

Easy to use, costs less than other options, and customer service is solid.

I enjoy the integration and the ability of the software to grow with my business.

We've been looking for a software to manage our portfolio for several years and couldn't find anything that would do what we needed and not break the bank. It is reasonably priced and is easy to use.

Ease of use, Flexible, Reliable, Accurate, Consistent, Highly configurable, Rich set of features and APIs  - they GET Servicing and do it better than anyone else.

The functionality that allows us to pull various reports with ease and obtain instantaneous results. Steve is incredibly courteous and helpful when we have required assistance.

The level of data visibility built into the platform is substantial.

LoanPro so far has been one of the best decisions we've made regarding software. Their features list speaks for itself and the value received is great.

I especially appreciate the ability to create custom forms, and to automate our customer contact. The support team is great to work with and once the system is set up, it's very simple to use.

Platform does not work as sales described without third party providers and intensive work on the customers end. The onboarding call left us with more questions than answers.

So far we can't find any features that we're missing with this software.

I like the ease of use and the fact that everything is organized. We use autopal when helping our dealerships out with their accounts.

Easy to use from inital login - virtually turn key to take it as far as you want to go.

There are also some weird and destructive practices. For example, when modifying a loan, the table loan_reverse_status_archive erases the past, which is very problematic for accounting.

If you are looking for a lending software that is best in the industry LoanPro is who you need to work with.

The features, the customer service and sales team and their quick responses, the built-in integrations with their partners, the ease of getting setup in a timely manner.

Launches completely in 30 mins giving you an instance to launch with full api access.

Has some problems, but it's probably the best of its kind.

LoanPro Software is a fantastic company to do business with.

The way they structure their data is convoluted and opaque. It can be very frustrating for a data analyst.

Communication was frequent during the sales process, but delayed and impersonal after contracts were signed.

The reports the software generates of our portfolio has also greatly assisted the accounting department in tracking the performance and revenue. We love this software and the team at LoanPro.

The screens are somewhat spread-out at least in Google Chrome. It makes finding page footers or menus difficult sometimes unless you know where to look.

Overall I liked using the software for its usability. Good features are there, Recommendable.

Loan Pro has the most flexible loan setup options and comprehensive API on the market. It's easy to use, cost effective, and we recommend it to all of our clients.

Sometimes we have trouble with logging into the software at all.

Are now a revenue source for the clinic. LoanPro also gives us the option to expand our business and potentially service loans for other clinics or business who lend.

LoanPro is very innovative; not a lot of companies can automate LaaS (lending as a service) like they do.

They fail to update service outages on their status page.

It has some problems, but it's probably the best of its kind in LaaS category. Used the trial version for a fintech startup.

The software is great and the tech support is always on point--AutoPal is a great asset to your company and they always very helpful.

We've almost entirely automated collections. It was a struggle for us to find good collectors, and since LoanPro automatically follows up on payments, we haven't needed to staff the same workforce.

Product has full suite of API endpoints. Easy to use application.

Our company specializes in building lending solutions for online lenders and over the years we've worked with several different LMS vendors.

It was simple to implement and the staff was attentive and responsive.

It is built on modern technology and offers robust capabilities. With their servicing capabilities, business rules and APIs, it is extremely flexible and extensible.

Hence, you have no idea if and how frequently payments are failing. Fortunately, the customer support is good and they will help you find a resolution or work-around to these issues.

Highly customized solution that is easy to install and onboard - anything from consumer loans to specialized SBA servicing solutions, and recently with high volume PPP loans.

Overall LoanPro can provide a great value for lending institutions. However I have felt that I cannot trust the program to work when most needed.

We've been able to automate large portions of our servicing center workflow which is helping us realize meaningful savings as we scale, as well as avoid time-consuming third-party integrations.

Great level of experience and overall positive service.

Collector queue tool is always failing or inoperable. Daily maintenance runs during office hours; which advances the program to the next day.

Modern UI interface compared to legacy loan servicing platforms on the market. Amazing customer support from dedicated account managers who know all the nuances of loan servicing.

Easy to implement with well documented and robust APIs.

US Dollar

LendingPad is a cloud-based mortgage loan origination system (LOS) that helps businesses streamline and manage loan origination processes and improve customer experience. With specific editions for brokers, lenders, banks, credit unions, and institutions, it aims to improve real-time collaboration on tasks reducing the total cost of operations.


Features of LendingPad include inbuilt customer relationship management (CRM) tool, compliance check, document archiving, real-time updates, custom workflows, loan tracking, lead and campaign management and service level agreements. It allows brokers to initiate loan processes from anywhere and add unlimited numbers of users and branches to facilitate the flow and management of leads. Additionally, it lets bankers manage warehousing activities, track loan inventory, perform post-closing audits and handle secondary tasks with investors. The centralized portal provides institutions with a dashboard to monitor omnichannel pipelines and multi-user application processing. 


LendingPad integrates with several third-party applications enabling businesses to facilitate loan processes. Pricing is available via monthly subscription.



LongDescription

HUD Settlement Statements

Document Storage

Automated Decisioning/Underwriting

Financial Analysis

Electronic Signature

Client Database

Third Party Loan Origination

Loan Portfolio Management

Pipeline Management

Flyer Printing

Closing Documents

Lender Search

Loan Processing

Contact Management

Audit Trail

Loan Origination

Lead Management

Email Marketing

Compliance Management

Electronic Applications

Amortization Schedule

Loan Management

Residential Mortgages

Multi-Company

Marketing Automation

Pricing Management

Online Applications

Outsource Processing

Workflow Management

Visual Analytics

Refinance Management

Government Loans

Integrated Vendor Services

Customer Management

Real Time Reporting

For Borrowers

Pre-Qualification

Credit Reporting

Payment Tracking

Multi-Branch

Promissory Notes

Third-Party Integrations

Visual Presentation

Document Management

Search/Filter

Brokers: starting at $50/user/month
Lenders/banks/credit unions: billed per closed loan
Institutions: contact LendingPad for more information on custom pricing plans

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

LendingPad

In Person

Live Online

Webinars

Documentation

Videos

LoanPro is the only scalable API-first, modern lending platform, which enables lenders to innovate quicker, bringing lending programs to market that drive profitable loan growth while optimizing operational efficiency.

LoanPro enhances every lifecycle step of the lending journey with loan servicing and management, payments, collections, and data access all built on a modern lending core. 

Our uniquely scalable, cloud-native architecture unlocks the ability to service and manage virtually any class of loans and credit cards, equipping lenders with the tools to stay ahead of market trends, meet customer needs, and drive meaningful growth.

With automated workflows, robust configuration tools, and compliance guardrails, LoanPro
boosts your operational efficiency by embedding your business logic into a single, cohesive platform.
LoanPro was built by lenders, for lenders. 

We understand the unique roadblocks and challenges that come with the territory and have a proven history of overcoming them.

Let’s turn your big ideas into reality.

Electronic Payments

Status Tracking

Collateral Tracking

Automatic Funds Distribution

Activity Tracking

Borrower Management

Mortgages

Transaction History

Rules-Based Workflow

Customer Database

Business Loans

Payment Options

Data Import/Export

Accounting

Electronic Funds Transfer

Historical Reporting

Multi-Channel Communication

Role-Based Permissions

Investor Management

ACH Payment Processing

Alerts/Notifications

Reporting & Statistics

Payment Collection

Auto Loans

Customizable Templates

Reporting/Analytics

Student Loans

Construction Loans

Customizable Reports

Digital Signature

Customer Accounts

Activity Dashboard

Asset Lifecycle Management

Scheduling

Self Service Portal

Configurable Workflow

Client Portal

Dashboard

Secure Data Storage

For Commercial Business

Escrow Management

Approval Process Control

Payment Reminders

Mobile Access

Data Security

PCI Compliance

Accounting Integration

Mac OS

Web browser (OS agnostic)

LoanPro offers multiple pricing packages tailored to the needs of different lender types and sizes. Want assistance? Sign up for a free 10-minute pricing consultation today.

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