About Senior Insight

Senior Insight is a cloud-based care solution for assisted living facilities of all sizes. It features prescription management, configurable assessments, ADL charting, document management and more.

Senior Insight offers point of care documentation tools including vital and weight recording, notes, ADL care and medication administration. The mobile app allows caregivers to enter information via mobile devices. The solution is HIPAA compliant and accommodates printed MARs and eMARs. Marketing tools, move-in management and referral management tools are also included.

Users can upload and search documents, share files and organize documents in customizable folders. Assessment template are included, and users can modify these forms, upload their own or acc...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

14 Reviews of Senior Insight

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

July 2017

Sharon from The Griffin House Residential Care Facility

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Great Software and Great Support Team

Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal! This software addresses every issue related to senior care.

Pros

the Excellent Customer Service!! Whenever we need training or education on a specific part of the software, the Senior Insight Team are always just a phone call away to assist us in any way that they can. They make our team feel as if they are there for us, no matter what! I have personally called on a weekend and had a response phone call back......a business cannot ask for more than that!!

July 2017

Sheila from Angels Touch Assisted Living

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

We had a very pleasant experience.

The ability to get resident information no matter where I am in the world and able to fax, email the information. Of course the ability to keep documents in the program has made us go 80% paperless

Pros

Easy to use for all staff to understand the ability to connect to our Inform so staff has the care plans in hand has been a Hugh plus. Staff being able to connect no matter where we are is another.

Cons

Marketing and prospective resident area. I don't like how they have it set up. Hard to follow . If it was set up by oldest to newest date or easier to retrieve the information. Could be less complicated.

July 2017

Cristie from Mount View

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2017

As the wellness director I use it about twice a month. It does most of what I would like it to do.

Pros

There are lots of options and allows departments to work together, see and input information to share.

Cons

Sometimes I would like it to be easier to customize it to fit our facility needs better and be more effective.

Response from Senior Insight

Replied August 2017

Cristie - We tried to contact you a couple of times without any luck. We offer customization, much you can do yourself or we are happy to assist. If you would like assistance with this please contact us at 888.368.5557, Regards, Senior Insight Team

July 2017

Mauricio from Carmel Terrace

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2017

very good, easy to navigate, straight forward and user friendly.

I was able to self teach and use software effectively, ensuring service plans were completed accurately and on time

Pros

Easy to navigate around. I am not computer savvy but was able to self teach the software and have no issues starting, editing or completing service plans.

Cons

I would like to have been able to add in certain things such as actual move in dates as well as initial admission dates, I had to hand write them in as an alternative

August 2017

Heather from Angels Touch Assisted Living

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2017

Nice program

Pros

For me not being to computer savvy the efficiency of the whole program is easy to operate. Easy to find information.

Cons

The only con I have is not being able to back date on assessments I at times do not get time to get things done on time or start it and didn't save it on time when I go back to Finnish it I have to write the current date . Could be more my fault verses yous :)