I like that the program is easy to navigate and that the team was there to meet our needs. We were able to modify our own assessment forms fairly easily and have our intake forms modified to make things easier/quicker to read. All we had to do was ask and the worst they could do was say no!

Compared to our last platform, this one does not have many cons. There is nothing major that I can think of at the moment.

The most important features are the ability to have all documentation in one place that is accessible from anywhere, not just while in the facility and the ability to integrate with other systems like pharmacy, lab, and radiology.

The only con I see is cost. You have to make the decision to be "all in" because if you decide not to add a new feature due to cost, you will not have all the benefits of the system. Some times it feels like you are getting "nickled and dimed" but it's important to add features as they become available.

Ease of use. Easy to find reports, monitor information using the Dashboards. Census is a breeze to process and I like how easy it is to bill!

At this time there isn't anything I can think of. :)

integration with lab, and pharmacy for easier workflow.

workflow and layout are not user friendly. Aesthetically unpleasant for the eye

Point of Care is a great feature for CNA documentation. Utilzing the dashboard to see real time the progress of documentation is key for leadership. The lookback feature in tasks and reports is very important for nursing to do a review of documentation easily when asked. The ability to follow up on your own or another colleagues progress note is a wonderful feature. This allows comprehensive charting on key items as it relates to the resident.

I wish that immunizations that are documented on eMAR would flow to the immunization tab in point click care. This would be a great optimization.