It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes.

Great value for money thanks ease of use and ease of multilanguage setup/translation.

Great bit of kit, good alternative to Surveymonkey.

It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?).

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

Depending on the sample you are trying to achieve, the limit of 1,000 respondents for their basic plan could be considered low.

Mysurveylab.com customer support is outstanding. They answer is always quick and to the point.

Excellent  software supported by good customer service.

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

I've found it as an alternative to SurveyMonkey with a better pricing plan. Does everything the other one in a good way.

The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure.

Being able to collabortate with other users on a survey was quite nice as well.

The survey designer was very easy to use and I especially like how the matrix question formatting looks. From a user perspective, the mobile experience is great.

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey.

This app is easy in use, the interface is user friendly and the support is very kind and helpful.

It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

I can't find any cons except it' only sometimes hard to find some features.

The support team is helpful and responds fast. They can provide their own panel of respondents which was extremely helpful.

The robust of the platform, API integration and good capabilities to c8stom surveys.

No automatic saving of changes that can be forgotten.

I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations.

I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively.

Excellent product and Wonderfully attentive Service.

There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning.

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free.

Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue.

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Overall we will be using the product again for our next campaigns and we highly recommend it to other companies.

Easy to use,  diverse question options including great ranking question.

In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

Ease of use to start a questionnary. You don't have to wait for a validation or confirmation.

Our intentions where quickly understood and integrated into the software nicely.

Great value for the money, support is perfect, tool that covers exactly the needs we had for our employee survey.

I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys.

Very flexible (types of questions, adding options and images). The questionnaire was intuitive and easy to use.

We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us.

I don't really have experienced anything negative yet.

And if you have a problem, there is a fantastic help desk that you can always email and call. And they stay polite and patient, even you frequently have contacted them.

Nice, easier to make survey than with other survey platforms I tried.

Consumer research on the knowledge and appreciation of a new healthy food guide.

Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Everything has worked as expected - great features, easy to use, easy to find guidance.

Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them.

This software has a tremendous amount of features which makes it possible to create a completely customized survey. The customer service is also great.

If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.

I just proposed to develop multi-waves evolutions in the reporting (but helpdesk gave me a solution I'll try).

Reports do not show the question variable names - this is a problem when there are two or more subsets of respondents who are asked the same questions.

Easy to use and great customer service (research team).

Lot's of answers you can find in the Help function.

Great help function and if I have a question I can call someone who explains it in a clear way and fast.

It's easy to use and the customer support is amazing and fast (even when you're using the trial version). There are no pushy sales people involved and the pricing is super simple.

Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.

The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

US Dollar

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback.


SurveyLab offers built-in survey templates that users can configure with a variety of question types, question logic, colours and company branding. Survey results can be exported into Excel, Powerpoint and PDF formats. SurveyLab also supports multiple languages, multiple user accounts and closed-loop processes.


Integration includes applications like Zendesk, Cint, LiveChat, Salesforce, Google Analytics, webhooks and more. SurveyLab offers access to online research panels that are ISO certified and designed according to industry standards. Security features include SSL data encryption and event logs for audit purposes.


SurveyLab offers services on a monthly subscription basis that includes support via phone, email and online chat.

LongDescription

Commenting/Notes

Real Time Analytics

User Research Analysis

Surveys & Feedback

Site Intercept Survey

Test Scheduling

Text Analysis

Presentation Tools

Text Fields

360 Degree Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

Customer Segmentation

SMS Messaging

Progress Tracking

SSL Security

Mixed Methods Research

Single Sign On

Face-to-Face

Conditional Logic

Communication Management

Customer Database

NPS of Customers

NPS Survey Structure

Rater Selection

Customizable Fields

Collaboration Tools

Churn Management

Full Text Search

Data Import/Export

Randomization

Offline Access

Pulse Surveys

Quantitative Analysis

Assessment Management

Self Service Portal

Email Distribution

Time Limits

File Storage

Email Marketing

Statistical Analysis

Mobile Access

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Qualitative Comparative Analysis

Question Piping

Annotations

Multi-Channel Communication

Complaint Monitoring

Automatic Grading

Benchmarking

Question Library

Self Assessment

Question Branching

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Online Tests

Video Support

Event Triggered Actions

Visual Analytics

Response Validation

Response Quotas

Alerts/Notifications

Autofill

Reporting & Statistics

Customizable Questions

Segmentation

Data Visualization

Reminders

Customizable Templates

NPS of Employees

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Multi-Language

Ratings/Reviews

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Panel Management

Reporting/Analytics

Anonymous Feedback

Weighted Questions

Q&A Management

Widgets

Paper-Based

Campaign Analytics

Trend Analysis

Feedback Management

Customizable Forms

SurveyLab provides subscription plans to suit everyone needs. Prices range from $49 a month. Students get 50% off. Test any plan for 14 days for FREE.

Starter: $49/month includes 1000 responses per month.

Standard (for small companies): $99/month includes 2500 responses per month.

Professional (for professionals and mid-size companies): $249/month includes unlimited responses.

Enterprise plans are also available with unlimited responses included. Contact SurveyLab for a pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SurveyLab

In Person

Live Online

Webinars

Documentation

Videos

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features  include survey creation, distribution channel management, reporting, user notifications and white labelling.


The survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks.


Users can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforce, Zendesk, Slack and Zapier, as well as social media sites such as Linkedin, Facebook and Twitter.


CheckMarket is available with per survey and subscription-based pricing options. Support is offered via email, phone, chat and through a knowledge base.



Multi-Channel Management

Performance Management

Sentiment Analysis

Call Reporting

Performance Review Management

Survey Sample Management

Activity Dashboard

Continuous Feedback

Data Analysis Tools

Negative Feedback Management

Action Management

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Phone-Based

Search/Filter

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

SurveyLab vs CheckMarket

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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