Back At You

RATING:

4.5

(54)

About Back At You

Designed for real estate businesses, Back At You is a cloud-based social media marketing solution that helps manage website branding, generate sales leads, host open house events and streamline accounting processes. Key features include activity tracking, billing and invoicing, lead routing, document storage, pre-made templates and more. The platform offers a financialbay module that allows real estate agents to generate financial reports, manage commissions, calculate sales volume, handle online transactions and store purchase agreements. Using Back At You’s socialbay module, realtors can automate social media marketing via custom landing pages, content calendars, property videos and post scheduling. Additionally, it allows brokers to monitor email opening rates and s...

Back At You Pricing

Contact Back At You for pricing details.

Starting price: 

$500.00 per year

Free trial: 

Available

Free version: 

Not Available

Back At You listings

Back At You Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Back At You

1 - 5 of 54 Reviews

User Profile

Lynn

Verified reviewer

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great product

Does as advertised & offers great solution when you need help with social media

PROS

I'm a long term subscriber. Posts have improved over time, content is better than ever. Support is always there for me, responsive & understanding.

CONS

Wish there more photos reminding subscribers of Florida exteriors

Reason for choosing Back At You

Just got lucky. I was at aFAR convention, stopped by their booth & history was made.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Social Media with Results

Overall I am satisfied with the results of the leads. I am looking forward to closing more transactions from Back At You media leads.

PROS

This software is easy to use and gives you the ability to use it on your desktop or your mobile device. It provides information as soon as it is available​. The leads that you get from Back At You can be redirected on my current CRM platform. They also provide you an easy CRM tool to keep up with your leads.

CONS

In​ the beginning, I was getting leads outside of my area. However, this issue was resolved.

Elie

Real Estate, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great support

To early to tell . As I'm still learning the system

PROS

So far the support I got was very good. It's still time to tell what will be the results as far as increasing the exposure of my listing to a wider audience and more visits to the listings. Also - I called the support center and [sensitive content hidden] answered. He was patient and very clear in explaining all my questions. Made me more understating the system and how to use the product to its most.

CONS

It was not clear enough for me from the beginning - when talking to the promoting agent - of what is covered in the fee and will be additional fees. Also - when used the plans terminology there has not been a very clear explanation of the differences of the services offered. Maybe for people who are regularly using Social Media it is clear however for some who are not - like myself - it was not clear until [sensitive content hidden] clarified the terms. Also - the YouTube videos are hard to follow first because of the speed of talk and pointing fast to different places on the screen - which makes the eye blur. The second is the chirping voice of the speaker.

User Profile

Megan

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2018

Great tool for Real Estate professionals!

PROS

Don't have much spare time to worry about Social Media? Back at you media is for you! Love the automatic listing updates and being able to be as involved as you want with the timing of posts.

CONS

I wish it were a bit more easy to navigate and create my own posts. A lot of the time I end up giving up and just waiting for an automated post to be created.

User Profile

Deborah

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Support Call 11/8/18

I am using it for Seller leads. My experience with tech support has been very positive and helpful.

PROS

Content, updates, ease of use, many ways that the software can be used for buyer and seller leads.

CONS

Trying to keep it within my sphere; learning how to use it without always boosting.