When I have a question and ask the support team they have been great in getting back to me quickly. There are many opportunities to join in on webinars.

This is exactly what our company needed to put us back on top and engage the social media circuit in full force.

I think this more about branding yourself for the long term vs the here and now so as long as your willing to stick it out it should pay off.

The platform helps me to stay on top with the competitors, helps me to expose my business to a large number of consumers.

Customer service  helped me several times - They are AWESOME. I highly recommend this company just because you can reach a LIVE LOCAL HUMAN.

I definitely am receiving a lot of value, over and above what I expected. This has been one of the best investments I've made and I highly recommend their services.

I love the fact that I can preview and edit the social media posts to reflect my style.

If I could give them a negative 10 review, I would.

I like the postings to make me look like an expert on Facebook. I am very weak on social media, and I wanted to turn this into a strength.

My ignorance of its capabilities, and the time I have wasted ignoring it.

I think that the value for money is great, I did a lot of research and this product is way more cost effective that any of its competitors.

The software is very easy to use. I like that I am able to create ads and set them up for a specific date and time I want them to launch.

Cudos to Bladymir for being one of the best Customer Service representatives that I work with at any vendor.

I was expecting to pay way more for all the services they offered, and was suprised and please at the value given for the low price.

My Sales person was non stop at contacting me. But after signing up I realize he never listened to me at all.

Does as advertised & offers great solution when you need help with social media.

Sometimes, I personally don't like the contests and it's happened very rarely.

I did not ever proceed with this product as I wished to cancel within the same day as agreeing to the subscription(I was told that I could). I continue to be charged when no product is live or in use.

Posts have improved over time, content is better than ever. Support is always there for me, responsive & understanding.

Easy to use, great customer support, worry-free set-up and implementation.

We have been searching for this must-have marketing gem for quite some time and by luck, we finally found it.

The Drag and Drop Campaign Builder makes my job so easy.

The program works great and the support is there if you need it.

Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface.

Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs.

The whole database, list and segment thing can be a little confusing and overwhelming.

All issues we have had have been immediately resolved without hindering our day-to-day job.

If there is an issue or error with the software it sometimes can take awhile before you get a response.

Pinpointe is very easy to use. We haven't had many issues but their team is helpful in resolving the.

We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry.

We also dislike the fact that customer service is via email only.

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

Great quality product at a very reasonable cost.

Easy search of databases. Easy downloading of databases.

Great Product - With Excellent Customer Service.

Limited access control on a per user basis -- but I hear they are working on this feature. The team has been very receptive to new feature requests.

Today's customer support is better than before...in years past it was like a fetch game. It was so refreshing to be called back and when I called back him answered and helped me directly.

The best in class email editor, just incredible in flexibility. Extremely friendly dashboard, great reporting, very competitive pricing.

We have a small marketing department but Pinpointe helps us make email blasts quickly and easily. The customer service team is speedy and thorough when I need help or run in to an issue.

US Dollar

Designed for real estate businesses, Back At You is a cloud-based social media marketing solution that helps manage website branding, generate sales leads, host open house events and streamline accounting processes. Key features include activity tracking, billing and invoicing, lead routing, document storage, pre-made templates and more.

The platform offers a financialbay module that allows real estate agents to generate financial reports, manage commissions, calculate sales volume, handle online transactions and store purchase agreements. Using Back At You’s socialbay module, realtors can automate social media marketing via custom landing pages, content calendars, property videos and post scheduling. Additionally, it allows brokers to monitor email opening rates and send monthly newsletters to clients.

The solution facilitates integration with several third-party platforms including SkySlope, Quickbooks and Dotloop. Support is extended via email, phone and chat.

LongDescription

Customer Segmentation

Multi-Account Management

Automated Publishing

Contact Management

Content Management

Reporting/Analytics

Post Scheduling

Engagement Tracking

Activity Tracking

Calendar Management

Campaign Planning

Email Marketing

Workflow Management

Activity Dashboard

Reporting & Statistics

Data Visualization

Customizable Templates

Social Advertising

Customizable Branding

Social Promotion

Campaign Management

Social Media Integration

Campaign Analytics

Third-Party Integrations

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Back At You

Live Online

Webinars

Documentation

Videos

PinPointe is a cloud-based email marketing tool that helps small, midsize and large enterprises across various industry verticals to create, distribute, analyze and manage their email marketing campaigns. 


PinPointe allows users to create email campaigns from a library of premade templates and automates email scheduling and trigger campaigns. The solution helps users to target audience segments by combining behavioral information, demographics and other custom fields. It also features real-time analytics, which allows users to track Twitter streams and inbound marketing results.


Additionally, PinPointe helps users to add buttons that allow audiences to follow, like and share email marketing campaign elements. Other features include drag-and-drop editors, campaign statistics, spam checkers, lead capture forms and integration with third-party applications. PinPointe can be accessed via desktops and multiple mobile devices and is ReturnPath certified. 


Services are offered on a pay-as-you-go pricing model and on a monthly subscription basis. Support is offered via phone and email.



Real-Time Analytics

A/B Testing

Customer Surveys

Subscription Management

Drip Campaigns

Multi-Campaign

Customizable Fields

Campaign Scheduling

Template Management

Data Import/Export

Campaign Segmentation

Email Templates

Subscriber Management

Lead Management

List Management

Click Tracking

Dynamic Content

Event Triggered Actions

CAN-SPAM Compliance

WYSIWYG Editor

Image Library

Spam Blocker

Contact Database

Mailing List Management

Lead Qualification

Customizable Forms

Drag & Drop

Autoresponders

Lead Capture

Email Tracking

Email Campaign Management

Real-Time Data

Landing Pages/Web Forms

Email Management

Visual Analytics

Alerts/Notifications

Web Forms

Mobile Optimization

Real-Time Reporting

Personalization

Lead Generation

Preview Functionality

Segmentation

Customer Journey Mapping

HTML Editor

Web browser (OS agnostic)

Professional Edition
For mid-size businesses sending 5,000 to 250,000 emails a month, the Professional Edition is best. You'll get a single user login and access to advanced features at a great price. 

Enterprise Edition  
For mid to large businesses or agencies, the Enterprise Edition is a great solution. You can send 250,000-10 million+ emails a month with this high capacity package and have up to 250 user logins. You'll have dedicated servers, IP addresses, an account manager, phone support and access to additional features, like Salesforce integration.

Back At You vs Pinpointe

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