Chatchamp
About Chatchamp
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Most Helpful Reviews for Chatchamp
1 Review
Natalia
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Powerful tool with easy implementation of on-site retargeting and messenger ad campaigns.
As the Growth Manager at Your Superfoods I was delighted to see that for on-site retargeting we could catch and convert over 20% more Abandoned Carts than we could with emails. For the ad campaigns on Facebook we have built an interactive quiz that has brought in ROI results over 300% and more, in both our German and US markets.
PROSCustomer service is amazing, got a broad onboarding of features and ongoing help with any question. Set-up is very user friendly, you are able to create unique ad campaigns in a matter of minutes and see results of on-site retargeting immediately. New features are implemented almost every week so your experience is getting enhanced on an ongoing basis and the team is very open for suggestions of improvals that are valuable for your business.
CONSChatchamp does not have an open API yet, which makes data extraction a bit more time consuming. I know however that the team is working on providing this in the upcoming weeks, so this is only a temporary flaw.