We set this up in just over an hour, including adding all our lists. Having used MailerLite, Mailchimp, and other services, this one jumped to the top because of its excellent social mission.

EmailOctopus is easy to set up, with plenty of handy support from real people who are clearly invested in the product. Most of the features currently meet the industry standard from what I've seen among other services, and they're still building out a lot of features as well. I'm excited for what's to come.

It's still a little early, but the number one thing needed for our use case is deeper Zapier integration (more triggers, more things to be triggered by).

After a service I'd been using for eight years started developing functionality problems, I checked out competitors and came to EmailOctopus on the basis of a recommendation. Haven't looked back.

Everything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.

There's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.

Overall, I had a good experience, but I really wish that they fix their email builder, and it's buggy.

Even though EmailOctopus(EO) is a relatively new tool but it has all the features you will expect it to have. The best this is that it's really affordable.

The major problem with EmailOctopus is there UI of email builder. It's really bad and buggy. Also if you try pasting content from Ms-Word or Notion then it changes the formatting which is troublesome to edit. Also if you want to run referral programs for your newsletter then EmailOctopus has very few integrations. They also pushed new update for their forms which makes it compulsory to use it with iframe and not custom html tags. That makes it very static and you can't use your own designs.

I've had no issues at all. Everything goes smoothly. I'm happy with the cost per product.

I really like how I can set up campaigns and send them out without much issue.

I really don't like the visuals? If that makes sense? I don't think my email looks as pretty as I want it to. It's also not as easy to design what I want how I want it.

The experience has been amazing! It has been transformative for our organization and its outreach.

This was incredibly easy to adopt and use. Each part of the experience is highly clean and simplified. I highly appreciate how much functionality is included for the introductory prices.

I just wish I could manually batch add contacts to lists. That is, add multiple contacts without needing to upload a CSV.

Ace. Pull your CSV files through already and close your mind-numbing, overcharging, 2-audience-limited mail company and make the switch. If you don't like it you're probably a bot.

straight out of the box, the customer service is top-notch, real people, detailed responses not generic bs, and such an easy user interface you don't have to hunt for hidden features. fast, effective, reporting is top-notch. it takes care of everything without the expense of Mailchimp... actually, it makes Mailchimp look prehistoric in comparison.

Really nothing has popped up that's been an issue, no extra charges, nothing.

So far, the experience has been wonderful. There have been no issues with setting up or sending out campaigns and it has been easy to learn the platform.

The ease of account setup and importing contacts from our old provider to EmailOctopus. I also liked the analytics reports. I also like the lists setup.

I wish there was a mobile app to manage contacts and campaigns.

The website is very quick and easy to use.

There's really nothing I don't like about it.

Glad we went with them. Great customer service too. Very proactive and responsive when we had a question.

There’s not a bunch of stuff built up over years of product development that make it complicated. It feels fresh.

There’s limited editing options and templates for content.

Best low budget solution for email marketing

There are more complete tools out there but I hope time will bring more features

We have used email octopus for many years. I can't comment on the support - because we have never really needed them - their product just runs properly and without issues. We use it for a lot of things, but primarily for email lists for our users and list management. Their API was easy to integrate into our app, and it makes things really smooth and easy.

Easy to use, almost never a bug, affordable

UI can be a bit weird, but is super minor. Its a really great product

I moved from a different mailing list company which had significantly raised its' prices and bloated its' product full of "features" I didn't need. I was nervous switching, but it was completely painless, even though I had to setup templates and sign-up forms from scratch. Moving my list of 1500 subscribers across was also very easy.

The interface is extremely clean with no clutter or bloat. The website runs smoothly with no lag when I'm adding lots of info to a newsletter. Block management is easy to understand and it's simple to test the emails before deploying. I appreciate the the simplicity of campaign reports and automations are easy to setup.

It's not quite as feature-rich as some of the big mailing list companies. However, this isn't necessarily a bad thing as it makes it very simple to use.

I love that EO is so easy to set up and use - it took me less than 30 mins to set up my first automation (welcome email to new subs) and prepare my first weekly campaign. The UI was really nice too with the drag and drop builder (for someone like me who has no coding knowledge) and the flexibility to customise the layout even though I'm on a free plan. Also liked how generous EO in the early stages of growth for the user!

Have not run into any cons, but I would enjoy a more flexible builder UI that could help me standardise fonts and colors for the complete mail and be able to revert to it with a single click if any incorrect formatting exists. Also, pressing backspace to delete a word also deletes the space before that word, which isn't required (it slows down typing speed)

EmailOctopus has allowed us to have bigger lists (compared to the monkey) before hitting a paid limit. It's allowed us to target smaller but more effective segments of our lists with different campaigns.

The limits on free accounts are higher than the famous Monkey brand and the reports are nicely detailed. Custom fields allow good segmentation of lists and it's super simple to use them in the email content.

The builder for email is sometimes a little convoluted with the side panel that pops out to edit details like buttons etc. It's not always clear if a change has been saved.

Overall, I think I am using EmailOctopus for more than 3-4 years now I think. I have been very satisfied with their product and haven't found any other service which gives me such good features at this price point. All the best to their team and hoping they take EmailOctopus to new heights.

I have been using this since it was a very small product. I have seen it grow and add new features with time. They have definitely grown for the better and added some really nice automated marketing features without increasing the cost too much.

Amazon SES reputation management is the biggest issue I have faced. Though, it's not their part of the product directly but there should be some way of managing the reputation and fixing those issues from within their product. Whenever I had doubts, their team did help me out a lot.

Very positive.

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

As of right now I'm excited to get started. If the information you provide from here on is as good as the information I have received so far I think this will be a long term relationship.

I'm new to Email Octopus but from the beginning I can see that they address all the areas that other email providers don't. They give segmentation ideas that I would have never thought about. I can see where this email service is different and cares about the success of their clients. I'm excited!

I wish that they would have asked all of these questions after I have had a chance to use the Octopus. Then i could have been more subjective in answering these great questions.

It has focus. If you want to write a simple and nice e-mail newsletter to stay in contact with your list it is the best software I found. They have a Texteditor that is easy to use (like writing an Email), you need little steps to send an email and the software works on a mobile device. The integration of forms to wordpress are super simple as well. The Platform is intuitive and easy to understand, you don't need a master in Marketing to use it.

It would be nice if it had an app for Android. But at least the web-app is mobile friendly so you can even use it on mobile phone to write email without an app.

I think EmailOctopus is a simplified version of something like Mailchimp; really impressed by the way it simplifies the entire process.

The ease of use (any day). Really easy to import/export the contacts; the analytics are accurate and easily digestable.

Certain glitches when it comes to drafting the email (like changing the image size or highlighting some text as bold). Rest all is great!

EmailOctopus provides a dependable platform at a reasonable price, with exceptional customer service. Questions are swiftly and thoroughly answered. The platform is simple to use and offers a wide range of options that i have use to write our newsletter and email marketing content.

I'd want to see the email builder drag and drop functionality enhanced. It works okay, and the emails are attractive, but it isn't as polished as some other newsletter builder software that I have used. The email template should be more customizable and easy to add a design into it.

Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy. The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

None Exist. Try to change my mind. This service is outstanding.

EmailOctopus is focused on one thing - helping you send beautiful emails to your subscribers. It's not bloated, it's simple to use, and it's priced very competitively. We switched from Mailchimp a few years ago. We love the ability to use our Amazon SES account to keep costs low for our high volume of weekly email sends. I've also switched client's from Mailchimp to the EmailOctopus Pro plan and it always saves them time and money.

Would be great to have more integrations with other content management systems but they keep improving every day!

The experience has been very good. Hopefully they will continue to improve the product with quick editing features.

It's integration with amazon ses is key which lowers the overall price when compared to aweber or other products.

Needs a better system for removing inactive users.

Very good.

Easy to use and plenty of analytics. Works well.

The ability to search all of your email lists for emails instead of having to search each list individually.