All Fonto Reviews

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User Profile

Arnaud

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Our experience as an integrator for publishing industry

We are integrating Fonto for our customers in publishing industry mainly. Our solutions are about creating and publishing complex contents with collaborative editing, cross content links management, ...

PROS

We appreciate a lot the user experience of the solution, with quick adoption from users, no training necessary. Also the user cannot break the XML structure, the software always maintains consistency. As an integrator, we appreciate the customization possibilities of the solution.

CONS

As an integrator, the only con is that the programming language is very specific to the solution.

Vendor Response

Thank you for your feedback, Arnaud. Glad to hear that the users adopt Fonto so quickly, without any necessary training. And creating valid XML, without breaking the structure, is one of the main advantages of Fonto.

Replied November 2021

Joe

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Fonto Implementation Partner

Our customers see the value Fonto brings to their organizations through reduced work by writing teams to manually recreate content from subject matter experts that were previously provided to them in non-XML formats such as Word and PDF. Now, the SMEs and writers are all working in the same format (XML), although the SMEs never actually see the XML. As an implementation partner of Fonto, Oberon Technologies recognizes the value of a solid software product and strong product support team.

PROS

The Fonto Editor and Review products are very flexible in terms of ability to architect and support our various customer needs and integrations with various content management systems, primarily through configuration. The UI is clean, intuitive and requires little to no training for end users to begin creating XML-based content without knowing they are working with structured content. As an implementer of Fonto products, especially integrating with PTC Windchill, the support team is phenomenal and goes beyond any other support team I've worked with to resolve questions and provide examples when possible.

CONS

Most of the initial "cons" we felt were more related to our development team learning how to best implement the software and not necessarily try to emulate the features of more traditional XML authoring tools.

Vendor Response

Thanks for your feedback Joe. Glad you are so excited about Fonto and it's flexibility. Regarding the onboarding process and documentation, we are working on improvements. Guides that will take developers through the onboarding process and also a better search and more code examples.

Replied December 2020

Richard

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Fonto makes XML easy!

We need a new web-based XML editor to integrate into our software, and Fonto is "best-of-breed" for this purpose.

PROS

An intuitive web interface for editing XML content is not easy to implement, and Fonto does it well.

CONS

Could use some low-level XML editing when the GUI doesn't let you do specific things.

Reason for choosing Fonto

It seemed easier to integrate, and has a more attractive interface and API

Reasons for switching to Fonto

Xopus is no longer supported, and uses older technology

Vendor Response

Glad to hear that you love Fonto's intuitive web interface Richard! And we take your feedback on providing functions for low-level XML editing into account. It's indeed something that the pros are asking for more often!

Replied March 2023

Yordan

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

An outstanding browser-based XML editor for collaborative authoring

PROS

The attention to detail from the user experience perspective is outstanding. Fonto Editor has a streamlined UI that users love. Fonto Editor enables the creation of some of the most complex documentation at VMware by enabling subject matter experts to participate in the content creation process.

CONS

Fonto Editor is a platform that requires a degree of investment in terms of developer skills, but that pays off in the final product.

Reasons for switching to Fonto

Better performance and feature set in Fonto.

Vendor Response

Thank you for your feedback on Fonto Yordan. We are working on an improvement of the onboarding process and investing in new documentation. I hope this will make it easier for new developers to start working with Fonto and understanding it's concepts.

Replied December 2020

Ralph

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2021

Fonto Makes Working with XML Convenient than Most XML Editors I've Tried

PROS

First off, because Fonto is cloud-based, it's always accessible so far there is an internet connection which means you can access and work on your files even if you are not with your PC. The interface of Fonto looks extremely neat and that boosts focus when I make use of it for editing. Fonto actually simplifies working with XML files even if you are a complete newbie to markup languages. You can actually annotate sections of your XML document by just clicking on add comment and this makes collaboration more efficient between authors. Also, managing metadata in Fonto is quite easy and as straightforward as can be and you can also move content over from other editors while the formatting stays intact. There's almost nothing that you can do in most editors that you can't do in Fonto.

CONS

There's nothing that I have a problem with regarding Fonto.

Vendor Response

Thank you for your review, Ralph. We are glad that you are enthusiastic about using Fonto and the collaboration functionality. The fact that you can work with XML files, even if you are a complete newbie to markup languages, is one of our main focus points. Structured content authoring should be made easy for subject-matter experts, that's our daily mission!

Replied September 2021

Thomas

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Most intuitive XML Editor of all time!

We and all our clients love the way you work with Fonto.

PROS

Superintuitive User Interface, high speed editing, great change tracking, granular document handling

CONS

Usage on smartphones could be a bit more intuitve, but this is a use case that is rarely asked from our customers

Vendor Response

Thanks for your review, Thomas. We indeed agree that mobile usage could be optimized. Supporting mobile devices is on our roadmap and we hope we can launch this feature in one of the upcoming releases. Glad to hear that you and your clients love working with Fonto!

Replied January 2023

Sesi Bhushan

Information Technology and Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Fonto Made Quantum leap in Structured Authoring

PROS

Fonto Editor is highly sophisticated serverless web-based XML authoring solution. I have experience with desktop-based XML authoring solutions for nearly 2 decades. I enjoyed working on Fonto configuration, and authoring features. I particularly like Fonto's ability to integrate with any CMS via APIs.

CONS

Fonto should offer a self-service based schema configuration experience. For instance, it should automatically configure authoring experience based on a set of questions to admins. Esencially, implement the CVK flowchart workflow using an user interface, let user specify what they want for each element, and Fonto should auto-generate the experience configuration, operations, context menu, and structure menu based on the element hierarchy defined in the schema. https://documentation.fontoxml.com/editor/latest/cvk-flowchart-26570162.html

Reason for choosing Fonto

1. Serverless 2. Moderan Authoring User Experience 3. Flexible Configuration

Vendor Response

Thank you for your positive feedback on Fonto Sesi, much appreciated. And thank you for your suggestion regarding the self-service based schema configuration. It's something we will take into consideration for the new releases.

Replied December 2020

Rene

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great xml editor software suite

Fonto is a great asset to our software platform

PROS

Full functional, highly customizable, great support

CONS

UI integration when using the optional modules is still being optimized

Reason for choosing Fonto

Better functionality and support

Reasons for switching to Fonto

End of Life

Vendor Response

Thank you for your positive feedback, especially on the support, Rene! Glad to hear that Fonto is assumed a great asset to your software platform!

Replied March 2023

Thomas

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Perfect fit for Publishers

Our customers like the ease of use of Fonto and the visually impressive user interface.

PROS

The User Experience, the support of many XML Standards and of course the team behind the software.

CONS

In case of individual XML schemata it takes some time to do the customizing.

Reasons for switching to Fonto

SDL Xopus reaches End of Life

Vendor Response

Thanks for providing us with this feedback Thomas!

Replied September 2020

Andreas

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

An amazing tool coupled with great support

Overall, the experience was great.

PROS

Makes it very easy to configure and develop an editor for xml documents . The editor can easily be configured with many default widgets. Because the software is based is react, it makes it very easy to transition to for anyone accustomed to modern js-frontend frameworks.

CONS

The documentation sometimes lags behind the latest features and I would have liked to see more examples. However, this is largely overshadowed by the amazing customer support that fonto provide; not only do they provide fast response to questions they also help debug difficult problems.

Vendor Response

Thank you for your review, Andreas! Documentation is something that we have on our radar and try to improve over time. Code examples are indeed something that we are adding, but with the extensive library of APIs, this takes time. Glad to hear that the support team compensated this!

Replied January 2023

James

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

The most user-friendly XML / component based authoring software we found

PROS

Extremely easy to use, intuitive (e.g. single return in a bullet list gives you a new bullet, second return goes back to normal para, just like MS Word)

CONS

Honestly it is hard to find something negative to say - perhaps only the fact that some menu items are on different tabs (although that works like MS Office as well) but it's really a very minor point.

Vendor Response

Thanks for providing us with this feedback James. Happy to share that the menu items and tabs in the masthead are fully configurable. See also the documentation https://documentation.fontoxml.com/api/latest/mastheadtoolbarbuttons-33436661.html and https://fds.playground.fontoxml.com/component/masthead.

Replied September 2020

Thibaud

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Easy to integrate

Very good. Team was very responsive when I had questions.

PROS

I had to integrate FontoXML as an XM Editor inside the UI of Nuxeo. The documentation to do so and the CMS APIs are very clear, it was easy to write the integration, the endpoint on Nuxeo's side, etc.

CONS

As I am not the typical end-user, I can't really shat I liked the least :-), I can just say that there is nothing I did not like in the way CMS APIs were explained.

Vendor Response

Thank you for your feedback Thibaud. Glad to hear that the documentation and the support team did help you out!

Replied September 2020

ozge

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2022

Platform for the Ones that Search for Flawless and Fast Solutions

PROS

In terms of stories that inspire and empower, informative roadmaps and right layouts give a chance to increase the odds. In this respect, details set the tone and help you differentiate, including sub sections, images and relevant links. Accordingly, content writers and marketing communicators need right roadmaps and right patterns. Fonto helps you to create, review and edit your sharings.

CONS

more case studies could be beneficial and accelerator to check sharings

Showing 1 - 13 of 13 Reviews