Heap vs RocketReach

RATING:

4.5

(40)

Heap has 40 reviews and a rating of 4.55 / 5 stars vs RocketReach which has 129 reviews and a rating of 4.16 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (40)
4.2 (129)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 23, 2023
April 22, 2024
Pros/Cons
  • Pros

  • It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.
  • By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.
  • Cons

  • It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.
  • Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.
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  • Pros

  • Extension built in makes is efficient to acquire contact info at that precise moment.
  • Ease of use & searching by Linkedin URL is Awesome. The internal search function is really good too.
  • Cons

  • Some emails that are marked as verified, still bounce indicating the account is no longer in use. This happens only abut 10% of the time.
  • Initially I found the interface to be somewhat confusing, but was able to quickly get the hang of it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos