All Interakt Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Rupak

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

One of the best WhatsApp Business API tools in the market

PROS

Seamless integration with Shopify & the WhatsApp Commerce are my most favorite features of Interakt. One can easily sync their Shopify catalog with Interakt and start selling products on WhatsApp.

CONS

It would be really great if the variants functionality in the catalogue is available.

Anish

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Interakt Review

Interakt is a good option if you want to use an Official WhatsApp Business Account. Using the trial account and getting a demo before finalizing the product is better.

PROS

Interakt is one of the Official WhatsApp Business API providers with this we can get an Official account and submit for WhatsApp Green tick.

CONS

Interakt is a bit expensive compared to its competitors

Vendor Response

Thank you trusting Interakt and glad to read your review, Anish. We recommend you to check out our Annual Pricing Plan that offers a flat 20% off on the subscription charges. Pinning this here for you to be updated about all the offers and pricing plan in the future https://www.interakt.shop/pricing

Replied February 2023

Somi

Consumer Goods, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Affirdable app for Whatsapp Marketing

It has been great. It is good software if you are just getting started and want to include Whatsapp as a customer touchpoint.

PROS

Interakt is perhaps the most affordable app when it comes to WhatsApp marketing. It offers the basic WhatsApp automation you need for customer outreach.

CONS

The dashboard is a little complex. The broadcast campaigns are slightly tough to send as they need Whatsapp approvals.

Lidson

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Interakt is Good

PROS

Easy to use - easy to reply to chats.Best platform

CONS

need to include more platforms - Instagram, Facebook

Fenil

Information Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Interakt review

Interakt helps us to get Official WhatsApp Business Account

PROS

Interakt's user interface is simple and easy to use

CONS

Interakt pricing is bit expensive compared to its competitors

Parveen

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Good Tool for Small Bussiness

PROS

use of Interakt and Scaling of Business, By using this ease of business if on the way

CONS

Sometime app hangs, a blank white screen comes, i need to close the app for that and restart the app

ravi

Plastics, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2023

Interakt

reaching our many customers at once

PROS

fastest way to reach out all the customers , catalogue and fast reply is good feature

CONS

making payments is complex and weekly billing is a hassle

Ashar

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

support is awesome!!

Better..Have lot of scope to enter in this market

PROS

Interaction with customer support on enabling the feature is hassle free.

CONS

very much needed with hotline number not the email

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Interakt

PROS

overall the experience was good, have different packages available

CONS

support during setup is very slow, need to work on it

User Profile

Namrata

Verified reviewer

Consumer Goods, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Good marketing tool

PROS

It has multiple features so makes it easy to market the brand

CONS

It didn’t allow to integrate the already acquired users on the platform. Also tagging and segmentation of users specially if you want to remove someone from the customer list is too complicated

Samundra

Logistics and Supply Chain, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Very good product to use

PROS

interact is better for marketing automation

CONS

Need TO improve more plug ins to intagrat

Showing 1 - 11 of 11 Reviews