Mobile Commons
About Mobile Commons
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Most Helpful Reviews for Mobile Commons
1 - 6 of 6 Reviews
Arkadiusz
Verified reviewer
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great for texting hub
We use Mobile Commons as a hub for all text messaging, including rich messages like MMS. It is great for collecting opt-ins from different sources and managing your contact database. The ability to easily replicate campaigns and obtain a text shortcode is a definite plus.
PROSEasy API implementation, abilit to start within hours.
CONSThe user interface looks a bit dated and very basic.
Reason for choosing Mobile Commons
Ready-to-go interface for sending messages, while Twilio required more coding. We needed to start within hours.
Khelil
Non-Profit Organization Management, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great for mass text banking
Very good.
PROSYou can easily schedule mass texts and reply to supporters. We're an organization that regularly sends out texts to many different segments. MC makes that possible. Sometimes we need to monitor texts for any replies and MC also makes that easy.
CONSThe reply feature could be organized better for easier responses on the same page rather than going to another page.
Emily
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Nice features but not very user friendly
We chose MC because it provides us the features that fits our program content needs. But if we can find another company that provides the same feature but easier navigating system, we definitely will give the other product a try.
PROSLove the flexible features they provide about messaging scheduling, which is a lot of other text campaign software lacking of. For example, Mobile Commons provides relative date scheduling so message can be sent according to for example, a pregnant woman's expected due date, etc. That enables us with appropriate content building that's customized to each text recipient. It also allows us to build custom data fields to collect data and make messages personalized by using those data.
CONSNavigating the system is not very user friendly. Editing messages is not easy. If you have say 20 pages of messages, you have to go through page by page and it won't allow you to pick a page to go to. We've been voicing those kinds of feedback for years and it seems like it never got anywhere!
Dani
Health, Wellness and Fitness, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2019
All the Features I Need
Mobile Commons allows our nonprofit organization to create text message campaigns and disseminate customized information about health to our communities.
PROSConvenience of the message inbox and notifications by e-mail when a message received. Easy to respond.
CONSUploading messages is kind of clunky. Is there a way to create/edit messages directly in mobile commons instead of uploading from excel?
Rebecca
Hospital & Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
best in class
I've scoped out and tried to use other SMS platforms before, and Mobile Commons is really the easiest to use. They are made for mission driven organizations and they really care about helping us get the message out to our customers. The only drawback in my opinion is that users have to opt into the program and you can't send SMS blasts until they do. However it's really easy to use, the numbers are easy to see, and campaigns are really easy to organize.
PROSEasy to use, customer service is on point.
CONSCan't send an SMS to someone until they have opted into the service.
harsh
Consumer Goods, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Good but mobile phones is harmful for humans
very price
PROSyou can study through our phone but not for playing games
CONSmobile phones is good but not for playing games