All NetHunt CRM Reviews

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User Profile

Petr

Verified reviewer

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Good value if you mean it with CRM

So far so good... i like it can be adjusted to your needs as you can define your own structures.

PROS

I did research on several options and Nethunt provided the most features for a reasonable price.

CONS

LinkedIN integration is only in the highest tier package.

Reasons for switching to NetHunt CRM

More features in the mid-tier for less money.

Jeremy

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Really great CRM and great support

We have had a great experience and it has been a fantastic product for us to manage our sales progression in our business. I can't image doing what we do without a powerful, gmail integrated CRM.

PROS

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

CONS

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

Reason for choosing NetHunt CRM

Price and features were simply better.

Reasons for switching to NetHunt CRM

Their pricing was too high and the feature list for Nethunt was better for the offered price.

Renee

Staffing and Recruiting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Nethunt review

Our overall experience has been good since we have been able to shape it up to our preferences

PROS

Possibilities with workflows and api documentation

CONS

It takes a lot of detours for workflows to link simple records to each other

Reason for choosing NetHunt CRM

Cheaper :)

John

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Low change management

Software is great, support is great, we use NetHunt for everything from sales management to recruiting to internal projects & task management.

PROS

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

CONS

From an Admin point of view it takes some time to figure out all the buttons and levers.

Reason for choosing NetHunt CRM

Overall functionality and attentiveness of staff

Reasons for switching to NetHunt CRM

Notion was not structured enough for our needs.

Jennifer

Apparel & Fashion, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Tool for Small Businesses

The starter account has helped us afford a CRM to help grow our business. There are so many great tools available in NetHunt for small businesses. There are still so many tools we haven't been able to use yet due to time/lack of staff that we look forward to trying as we grow!

PROS

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

CONS

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

Reason for choosing NetHunt CRM

Expensive and it had so many features we didn't need. Also we liked the NetHunt Gmail integration.

Reasons for switching to NetHunt CRM

It was too expensive and did not have the freedom of customization that NetHunt does.

Spencer

Consumer Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

The Gmail-based CRM of your dreams

NetHunt allows me to use my established Google services to track my business deals, income, and more, with a customizable and easy to use pipeline + more.

PROS

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

CONS

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Reasons for switching to NetHunt CRM

Odoo was too clunky and convoluted - after manually setting up a Google API for Calendar integration, it was way too difficult to schedule and annoying to schedule appointments and have them linked to records and deals.

Aurelian

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

NetHunt CRM for Entertainment Venues

Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what's going on with the various leads and customers.

PROS

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

CONS

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Reason for choosing NetHunt CRM

NetHunt is more affordable and offers a lot of the functionality we needed, key among them integration with our various operations management systems.

Reasons for switching to NetHunt CRM

Hubspot is a great platform, it's educational materials are amazing, but the cost for an SME to handle as it grows is crazy. NetHunt is more affordable and offers some a lot of the functionality we needed from HubSpot.

Bill

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

NetHunt is the best for Gmail CRM

We love the functionalities of NetHunt. It has all the essential features you need. Unlike many CRM platforms which overwhelms you with a lot of fancy features that take time to understand and then you find out you don't need them. All you need really is to add contacts and track their timeline and put them in the sales pipeline.

PROS

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. - Intuitive User Interface with low - The starter version includes API access which is not common in CRM platforms - Pricing is the lowest compared to Streak and others

CONS

- Lacking report features - Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

Reasons for switching to NetHunt CRM

- Lower cost - User-friendly interface - Start package has API access

Anton

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Best option for small teams using Google Suite or Gmail

We use NetHunt for many things, but mainly to keep all the sales team on the same page. Being able to share emails with others through the CRM is a deal breaker for us, and NetHunt shines at that. Also worth mentioning, customer support is excellent.

PROS

The integration with Gmail is excellent, and it's very flexible in terms of adapting to our workflow. It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

CONS

You may need to use Zapier to make some integrations work, it's a drawback, but at the same time it allows for limitless expansion and integration. Hopefully more native integrations will be launched soon.

Reason for choosing NetHunt CRM

Nethunt was the most straightforward CRM for us because of it's integration with gmail, the email sharing made really easy, and the possibility to integrate anything we need through Zapier. Also the customer support was the best among all the other CRM tools we tried, and onboarding was easier because of this.

Samer

Real Estate, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Great CRM

Overall, my experience has been great.

PROS

The product is very easy to use and the extension for Gmail is incredible.

CONS

There is a definite lack of integrations with other software and platforms.

Reason for choosing NetHunt CRM

The gmail extension

Reasons for switching to NetHunt CRM

The extension for Gmail was my main switching point.

User Profile

Marcelo

Verified reviewer

Capital Markets, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

NetHunt CRM: A Powerful Tool for Smal Private Equity Fund

Overall, my experience with NetHunt CRM has been very positive. It's an affordable and powerful CRM tool that can help Brazilian businesses improve their sales and marketing efforts. Its simplicity, flexibility, and integration with Gmail make it an attractive option for businesses of all sizes. I would highly recommend NetHunt CRM to any Brazilian business looking to streamline their customer relationship management processes.

PROS

As a private equity investor in Brazil, I've had the opportunity to work with a number of CRM tools, and I can confidently say that NetHunt CRM stands out as one of the best options for Brazilian businesses.One of the things I like most about NetHunt CRM is its simplicity and ease of use. It's a user-friendly platform that doesn't require a lot of technical know-how to get started. Additionally, its native integration with Gmail allows for seamless communication tracking and management, which is particularly important for Brazilian businesses that heavily rely on email communication.Another great feature of NetHunt CRM is its flexibility. The platform is highly customizable, allowing businesses to tailor it to their unique needs and workflows. This is particularly important in Brazil, where each company has its own way of doing things.

CONS

One potential downside of NetHunt CRM is that it may not be the best fit for large-scale businesses that require advanced reporting and analytics features. While NetHunt CRM does offer some basic reporting capabilities, it may not be enough for larger companies that need more robust data analysis.

Eva

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

At a glance CRM in my inbox

PROS

NetHunt allows us to recognise at a glance who we were are writing with and how far along in the customer journey they are. Once I have a contact created, each new email from them is immediately tagged. Across users we can see touch points of other people in our organization with the contact.

CONS

There is an Android version for when I'm on the go which is convenient, however it's bulky compared to the web version and in order to save storage space in my phone I deinstalled it again. Up until now we used the free version of NetHunt and where happy enough with it, it's a pity there won't be a free tier going forward for small companies like us. We only have one main user who does the bulk of the CRM and a max. of two other people who occasionally take a peek. A per user price is not as convenient for us.

Reason for choosing NetHunt CRM

For over two years we used the free version for two users and now have our complete CRM on it. There was no other more affordable and easy to manage CRM for us.

Cole

Printing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Overall, one of the best

It has been good. There is a lot to learn and I know that I can really have the software doing what I want if I learn more about the integrations (with Zapier, for example). I would like to upgrade to the Business edition for the automations and reports, but I cant stomach the per user fee to add just a little more functionality.

PROS

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

CONS

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

Reason for choosing NetHunt CRM

Integration with Gmail and customizability.

Reasons for switching to NetHunt CRM

NetHunt's integration with Gmail.

Nina

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great CRM for a startup

Very positive. Highly recommend!

PROS

It was very easy to install NetHunt and synchronize it with all the client's data which I already had in my Gmail. Now when I open an email from my customer I have all the essential information featured right in front of the email. And I don't spend tons of time navigating spreadsheets. I like automated bulk emails, scheduled follow-ups, and many more things. NetHunt interface is simple-to-use, all actions take seconds, I really enjoy it. Also, my manager, rep. is very dedicated and helpful.

CONS

I'd really like to have an opportunity to plan drip campaigns, but as far as I know, NetHunt team is already working on that feature. So let's see.

Lindsay

Museums and Institutions, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2022

NetHunt has greatly improved my team's efficiency and workflow!

I have been using NetHunt for less than 6 months, but my overall experience has been great and using it has made a vast improvement to my workflow.

PROS

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

CONS

As of no, I have no complaints or issues with NetHunt.

Chris

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

A Great CRM For Gmail!

PROS

The ability to work directly in Gmail is the biggest pro. Also having visual labels up front to guide you through where a deal is, what the deal is or what task is needed, is a definite pro.

CONS

Not too many cons. While I'd like to see some more features added, it's working just fine now.

Reasons for switching to NetHunt CRM

NetHunt is a more complete software.

Scott M.

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

I love this product!

Customer Support is arguably the best feature of this product. If you have a question that is only vaguely related to NetHunt, like how to use integration in a new way, they will work with you to make that happen and fulfill your need.

PROS

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

CONS

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Jonathan

Marketing and Advertising, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2020

Seen many CRMs but this one had one thing that none of them had.

PROS

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

CONS

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile. Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

David

Retail, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Great for Lead Tracking

Our transition was fairly seemless, moving to a much more automated system. The layout of NetHunt works great, and the set up meeting we had was super helpful. Plus, I love knowing that support is readily available anytime we need to make changes.

PROS

The visual design is top notch! Nethunt makes it easy for anyone on our team to know exactly where every lead is at all times, and the visual package helps us stay on top of every prospect in our pipeline.

CONS

The other competitor we looked at has a couple features we'd love to see implemented in Nethunt, namely, call and text tracking. I expect new features will be added in time, as the customer service is super receptive to hearing new ideas and developing solutions!

Reason for choosing NetHunt CRM

Ultimately, I think NetHunt CRM is more user friendly in the settings and visual design. Salesmate has some great features like business calling and text tracking (and is about 1/2 the price), but in working with our VA, NetHunt won out for ease of use.

Reasons for switching to NetHunt CRM

Our prior CRM is ceasing operations.

User Profile

Ernestas

Verified reviewer

Commercial Real Estate

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

I like that it is in my google account (Gmail)

We've been previously using mostly spreadsheets to manage our clients and, considering their number, we have to wait a lot while it loaded.

PROS

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

CONS

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

Kris

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Very Satisfied, Cost Effective for Start Ups

PROS

Our whole team works remotely. This software is easy to integrate with our systems and easy to communicate throughout our team.

CONS

The learning curve was challenging for us but the software is robust!

Robert

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Saves Time, Money and Keeps Us Organized

The company is very responsive to support the customer. They listen to improvement ideas and consider them along with all the other demands they have. They provide resources above and beyond just how to use their product. Finally, they are really working on building up a community and not just a customer base.

PROS

We use GSuite for our email, document sharing, etc and having the tool integrate into that environment is awesome. It allows us to share information among our team as well as organized our efforts. Here is my list of pros: + Easy of use + Great onboarding and support + Company listens to ideas + Has resources above and beyond the use of the product but also tips about being more efficient and effective + Continually improving the product

CONS

I think the company has created a good product that is quickly become a core tool for our company. The one area that can be improved upon is with the formula field being made more robust especially for the text formula.

George

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

CRM and ATS in one package

NetHunt not only a simple and intuitive CRM it also allowed us to dump standalone ATS and configure it according to our own workflow.

PROS

Flexible and versatile tool easily adapted to our needs.

CONS

Auto-create function sometimes attach wrong record to email thread.

User Profile

Yanina

Verified reviewer

Outsourcing/Offshoring, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

A perfect system for sales

User-friendly interface, good support team.

PROS

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

CONS

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Dwayne

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Amazing gmail integrated CRM

The customer service has been exemplary. Whenever we have had any issues, their support team is quick to respond. That wasn't the case with our last provider.

PROS

We have recently switched from Streak to NetHunt CRM. My sales team is elated with the functionality and intuitiveness of the application. It is very easy to implement and start using right out of the gate which was important to us. The video tutorial is very well done and makes onboarding easy, especially during these times when my staff are working from home. We have tried many CRM's in the past. We are confident we have found a tool that will help grow our business in these trying times.

CONS

To this point, we have not encountered any challenges that I would rate as a con.

Reason for choosing NetHunt CRM

Best gmail integration. Superior functionality and customization. Interface and graphics are outstanding.

Showing 1 - 25 of 165 Reviews