All QuarticON Reviews
1-25 of 25 Reviews
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Agnieszka
Verified reviewer
Telecommunications, 10,000+ employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Take care of the sale and development of e-store with QuarticOn
By using QuarticOn software e-store can improve AOV, AVC and OCR.
PROSThe software helps users of e-shop finding the right product thanks to applying AI and machine learning. From the company perspective it helps reducing bounce rate. It is fast to implement and scalable.
CONSText message in marketing communication is missing.
Vendor Response
Agnieszka, thank you for your feedback! We are working on enriching our products with new features - text messages are on their way!
Replied May 2021
Lucja
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2022
Quarticon does the job! A great AI based recommendation and personalisation engine for ecommerce
With Quarticon I boost my online sales thanks to an easy access to AI personalisation with well trained machine learning algorithms on many eCommerce shops.
PROSembedded AI algorithms for product recommendation, embedded e-mail tactics for ecommerce with product recommendation: abandoned cart, abandoned browsing/retargeting, automatic RFM segmentation, Smart Search recommendation,
CONSstatistic visualization, A/B testing miss some features
Reason for choosing QuarticON
Quarticon as much more functionalities for less money (reco, smart search, RFM segmetation, marketing automation), has well trained AI and was dedicated for ecommerces purposes from the beginning.
Reasons for switching to QuarticON
Synerise product recommendations were blocked by adblocks as Synerise in basic version was based on 3rd party cookies only. Quarticon is based on 1st party cookies so the increase in sales was significant. I also missed Smart Search feature in Synerise. Nevertheless A/B testing was slightly better in Synerise.
Vendor Response
Lucja, thank you for your feedback! It's a pleasure to read this.
Replied February 2022
Maksymilian
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2021
The software is not working
As compensation for not working services, they promised us a reduced fee, it didn't happen. The discount was only applied to one invoice after many comments on our part. We have repeatedly reported the desire to terminate the contract early and we have not received a reply. Overall a tragedy.
PROSDespite many assurances from the support, the software does not work as it should. The recommendation system does not work at all for 12 months.
CONSit just doesn't work. Despite the assurances, the system was not improved.
Reason for choosing QuarticON
Because the maintainer has promised an amazing increase in sales. Everything turned into an nightmare after the contract was signed.
Vendor Response
Maksymilian, thank you for you feedback.
Replied June 2021
Arek
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Profitable recommendation system
Very effective and tailored recommendations on product pages + the ease way of their implementation and smart search with autocomplete correcting mistakes.
CONSWhat is supposed to work simply works - product recommendations sell, and the search engine helps customers find products faster.
Reasons for switching to QuarticON
Cost optimization
Vendor Response
Arek, thank you for your feedback!
Replied February 2021
Petr
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
My experience with Quarticon
I like machine learning, which can improve every day, and versatility of use. In addition, it is surprisingly easy to deploy.
CONSQuarticon can currently personalize the web, search bar and newsletters. I'm looking forward to being able to get personalization into advertising on Facebook, for example.
Vendor Response
Petr, thank you for your feedback! We are working on new products, so stay tuned.
Replied May 2021
Piotr
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
Sometimes helpful but sometimes irritating
Quarticon can prove itself as a search engine in small and medium-sized online stores. Unfortunately, with a very diverse assortment and operation on many markets, I cannot recommend it - I am looking for a more comprehensive and modern search tool.
PROSThe search engine helps the customers of the online store to find the right products. The advantage was support in Polish and simple and quick installation. The management panel can be used independently.
CONSQuarticon does not always return the results that would be required of it. After implementation, a lot of work needs to be spent on completing the appropriate synonym phrases. Quarticon also does not look good in terms of the pace of development of the tool itself - the other companies are doing more to match current standards.
Reasons for switching to QuarticON
Elastic search results were unsatisfactory. We were looking for a smarter search engine
Vendor Response
Piotr, thank you for your feedback. We are constantly working on product improvements and developing functionalities so they can meet the market standards and expectations. Maybe one day you will give us another chance. We will be happy to see you back!
Replied November 2022
Michal
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Nice automation tools for e-shops
Up-selling, cross-selling, Abandoned Cart etc..
PROSSmart Search, Recommendation Engine, Marketing Automation all with AI
CONSEverything works without problems, they also adapted the search engine and recommendations to the appearance of the store.
Vendor Response
Michal, thank you for your feedback!
Replied February 2021
Dawid
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Great software value of money
searching personalized products for customers with specific needs
PROSThe most useful is smart search - it's completely personalized, fast and user-friendly. 100% recommended
CONSIt's hard to do/change anything without support and skills
Vendor Response
Dawid, thank you for your feedback!
Replied October 2022
Maciej
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Quarticon engine
I am quite satisfied
PROSAnalytics and operation on BIG date is no longer the future. It's the present. The Quarticon recommendation engine has proven itself perfectly.
CONSQuite a complicated product implementation process
Vendor Response
Maciej, thank you for your feedback!
Replied October 2022
Lukasz
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Quarticon user for 2+ years
Happy with overall product and pricing
PROSEasy to use. A lot of option. Friendly and pretty fast customer support.
CONSThere were some issues. Some segments didn not show up on site but I emailed a team and they make it work
Vendor Response
Lukasz, thank you for your feedback! :)
Replied July 2021
Tomas
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
Laco of support
Products is working as described althought there should be more option available for users regarding the control of where to display widget on devices.
PROSProducts is working as described, but often i have probles with broken widget and it took them days/weeks to fix it
CONSBig issue with communication. I have to always follow up on my questions, recently i am waiting for 3 mo for reply, i tried to write email to every email i found on website - nobody took care of it
Reason for choosing QuarticON
Connection with Shoptet
Jakub
Retail, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great softwere, brings ROI with ease!
Ease of implementation, huge customization abilities and most of all - amazing ROI level :) In addition to reccomendation frames, we also use Smart Search, which also responds to our needs and and noticeably affects the revenue generated by the store.
CONSNo cons at all. One desired function is more scope for changes in Smart Search (especially in a front-end layer)
Vendor Response
Jakub, thank you for your feedback. It's great to read that. We are still developing our products, including AI Smart Search. Stay tuned :)
Replied April 2021
Lukáš
Textiles, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Good product
Functionality, Perfect algorithm, increasing the turnover of our company :)
CONSEverything was alright......................
Vendor Response
Thank you for your feedback!
Replied April 2021
Renata
Supermarkets, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2021
Excellent e-mail marketing automation
Useful marketing automation tools. Automate e-mail creation tools are very nice.
CONSThere are no extensive reports. Sometimes there are difficulties in building user segmentation.
Reasons for switching to QuarticON
We were looking for a better e-mail marketing automation.
Vendor Response
Renata, thank you for your feedback! We are currently working on improving user segmentation feature so stay tuned :)
Replied May 2021
Paweł
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
All in one - I like it
What I like the most is that they offer solutions tailored to your needs. They work quickly and efficiently, there is no problem with contact and customer service. Highly recommended.
PROSThe best part is that I have several products for my online store in one place.
CONSYou must have knowledge to implement specific solutions, but this is a standard for this type of product.
Vendor Response
Pawe, thank you for your opinion!
Replied May 2021
Artur
Retail, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use tool
Overall, I am satisfied with this solution. I recommend.
PROSAn easy-to-implement, effective tool for personalizing shopping suggestions. Great service. Adaptable to any form of frontend. Lots of customization options.
CONSUnfortunately, the customization of some solutions takes a time.
Vendor Response
Artur, thank you for your feedback. We are still improving our products, stay tuned for more updates :)
Replied April 2022
Katarzyna
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2021
Review
QuarticON is intuitive and user-friendly and has all the features that are needed to run email marketing campains.
CONSI would definitely improve the reporting, it's very limited when it comes to customization.
Vendor Response
Katarzyna, thank you for your feedback! We are constantly working on improving our services and we hope the reporting function will soon meet your expextations.
Replied May 2021
Bartłomiej
Renewables & Environment, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Good solution
Using solutions from Quarticon solved our search engine and cross-selling problems
PROSAlgorithm reads user behavior well and suggests appropriate products.
CONSNo self-configuration of frames possible. In case you would like more, vendor intervention is needed.
Vendor Response
Bartomiej, thank you for your feecback!
Replied May 2022
Jakub
Wholesale, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
My opinion about QON
Quarticon seems to be a professional tool and has great potential
PROSI like quarticon for its reliability and statistics
CONSOuarticon is difficult to use and needs a technician for implementations and changes
Reason for choosing QuarticON
It was drained and it worked
Vendor Response
Jakub, thank you for sharing your opinion! We are working on simplifying the implementation process :)
Replied October 2022
Bartłomiej
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Solid product
Ease of implementation, good recommendation engine results, great support, and documentation
CONSBit unclear options in bundles/tiers so we need a bit of guidance from the QuarticoON team.
Vendor Response
Bartlomiej, thanks for sharing your opinion! :)
Replied July 2021
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Email marketing with Q
It does the job quickly and easily. It is easy and friendly to use.
PROSThey have a good delivery engine and are easy to use and integrate.
CONSSegmentation has too few options and I don't have an option to set the flow.
Vendor Response
Thank you for your feedback! We are glad you are satisfied with our tool. Regarding the part about segmentation and flows, it is actually available now with our newest CDXP platform. You will find there also automation scenarios, CRM, predictive sending, omni-channel communication and more. We will be happy to show you this! :)
Replied December 2022
Bartek
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
I recommend
I like it because it helps me with offers customization.
PROSIt's features, which in a very easy way help to customize customer experience
CONSDrag and drop editor which is outdated and sometimes seems counter intuitive.
Vendor Response
Bartek, thank you very much for your feedback! You'll be glad to know that we're currently working on improving our drag and drop wizard creator :) Stay tuned!
Replied February 2021
Tomáš
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed May 2021
Shoptet addon
After 3 months i uninstalled- to many mistakes, long wait for a response from support
PROSAutomatic products recommendation through eshop
CONSfrequent system outages, when ordering additional services long setup time
Vendor Response
Thank you for your feedback. We are sorry that our Shoptet app didn't meet your expectations. We are constantly improving our products, maybe one day you will give us a second chance :)
Replied May 2021
Krystian
Sporting Goods, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Good software but very expensive.
If you have big online shop go for it, tray QuarticON!
PROS"Marketing Automation" and "Shopping Cart" are very useful to any online shop.
CONSThe price - QuarticON is very expensive software.
Vendor Response
Krystian, thank you for your opinion!
Replied June 2021
Karolina
Retail, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Quarticon searching engine is the right product for your search needs!
- easy to use - adds a lot of search and filter options - great customer support
CONS- integration wasn't easy though manageable
Vendor Response
Karolina, thank you for your feedback!
Replied April 2022