Sentt

RATING:

4.5

(10)
Overview

About Sentt

Sentt allows users to send letters, postcards, brochures and vouchers directly from the computer without ever having to go to the post office. Whether teams are sending just once in a while or regularly need to send posts, Sentt offers an intuitive solution with their drag, drop, and click 'send' approach. Sentt is also packed with features to help businesses manage contacts and design great-looking letters, postcards, greeting cards and so much more. From quotes to invoices, wedding invited to birthday cards.

Sentt Pricing

Sending post and mail with Senttis easy and cost-effective. Choose either pay-as-you-go or save on postage with Sentt PRO for only £15 mo

Starting price: 

£15.00 per month

Free trial: 

Available

Free version: 

Available

Send post and mail directly from your computer in seconds!
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Sentt Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sentt

10 Reviews

User Profile

Charles

Verified reviewer

Construction, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Just what our business needed

We want our marketing to have that personal touch and this makes the task time-consuming, [SENSITIVE CONTENT HIDDEN] and his team have worked with us to reduce the time needed to do this which has now allowed us to spend more time in other areas of the business.

PROS

- Sentt saves time us time meaning that we can focus our time on the really important areas of our business - Allows us to keep our personal touch on our communications to our clients - Saves us money on labour and printing materials - Removes room for error in our letters to clients

CONS

Still very early days so this is not really a con and more of a suggestion for the future. Some more customisable options would be good ie, paper weight, colour.

Joe

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

I'm so glad this now exists!

I've already seen some return on investment by using Sentt - customers have come back to me and complimented the post they received and were extremely happy with the personal touch they provide. Support has been good too - whenever I wanted to do something I didn't know how I just asked on the live chat and received a reply within a few hours! Overall I'm very happy with this product. AND it's cheaper than sending the letter by hand! Can't get better than that surely?

PROS

The ability to send a fully personalised card to as many of my contacts as I like with just a few clicks of a button is really a game changer for me. Generic "Dear Occupier" post just doesn't work nearly as well as this!

CONS

The previews of your postcard can sometimes take a little while to load but it's a small gripe as it doesn't really affect the workflow.

Keiron

Construction, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

PLEASE AVOID

PROS

Nothing Complete Rip off do not use or subscripe

CONS

Signed up as part of our ServiceM8 Integration to help us manage a large contract, Nightmare to set up, Support Non Existant. We have been trying to cancel the subscription for well over 12 Months but No Response from Sentt, Emails, Calls Etc. Now reporting to the bank and FCA As still taking £15.00 Per Month from the bank account. You have been warned!

Stephen

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A fabulous product

Our online digital marketing on social media or via email, is often ignored, and only responded to by a handful of our patients, so we wanted something more focussed and direct. The capacity to add anything in Sentt to the mailing, including QR codes, means that it integrates smoothly. Being able to contact people directly and creatively by post, in such a simple, and cost effective manner, is a breath of fresh air. The feedback has been really positive.

PROS

We love the quality and simplicity of Sentt. The capacity to target patients and send something beautiful and personal through the post, very quickly and cheaply is wonderful, and just what our business needs. It suits us perfectly to be able to send completely personalised information out - and great that it is not clogging up people's inboxs, and being ignored.

CONS

A couple of addresses were difficult to verify, but this was a minor annoyance in relation to the price and everything else.

Indre

Retail, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Direct mail revamped

It's a perfect piece of software for anyone who wants to send out real post to their customers, really easy to use and budget friendly. Our plan is to continue using it as one of the ways we communicate with our customers

PROS

We've been considering to add direct mail to our marketing mix for some time but never got round to doing it. When we heard about Sentt, we have decided to give it a go almost instantaneously. We were surprised to learn how easy it is to use and how reasonably priced it is. We were also pleasantly surprised that there is no minimum print run with Sentt which gave us confidence as we wanted to start with a smaller test run before we do a larger send. Designing the letter was very straight forward (we used Canva plug-in) and being able to use your own merge fields allowed us to make the letter very personalised to each individual customer of ours.

CONS

So far it's been very good, we can't complain. Every question we had, or anything that wasn't clear to us, was answered or clarified by Sentt support team.

Kate

Events Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Brilliant!

Being able to design and send out quick and personal updates has been a great advantage. Many of my clients ignore emails but the personalised postcards have been so well received. It doesn't compare to any other marketing I've tried.

PROS

I really appreciate the ease of use and the capacity to totally personalise my direct marketing. The quality of the design and print and the exceedingly modest pricing, with no minimum means that as a small business I can target my clients on a one to one basis if I want. I absolutely love it!

CONS

The only difficulty I experienced was with initially uploading my ancient version Excel spreadsheet, but Sentt staff helped to sort out a work around.

Kim

Apparel & Fashion, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Sentt is very easy to use.

We are using Sentt to reach out to exisiting customers and also to market for new customers, rather than using email marketing. The whole process was easy and we are awaiting the results of the first batch of letters.

PROS

Sentt was very easy to use as it is user friendly and intuitive. The ability to customised your letters and postcards with any design is brilliant. Sorting recipients on category or area was easy to do. It is great to be able to do mail marketing in such an easy way, and it links to Xero and serviceM8.

CONS

Some addresses could not be used due to the database of addresses used, however I informed Sentt of this issue and it has now been sorted out.

Nathan

Construction, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Easy to use and integrate with your CRM

The benefits to using Sentt are that it is the quickest way to finalise your marketing by sending a hard copy of your message just at the click of a button.

PROS

It is really easy to use, you upload your documents (brochures etc) and can immediately send to people you have set up with a cover letter, it hasn't ever been so simple but effective before.

CONS

I do not believe so far that there are many cons, for someone like me who does not deal with tech day in, day out, I have found it a breeze and the contact team are so easy to deal with.

Dave

Graphic Design, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A unique service that provides a great marketing opportunity

This is such a unique and cool service as it creates an exciting marketing opportunity for my business. Sentt is so easy to use - I can create and send materials out to my clients within minutes of signing up.

PROS

As a designer, it is important that my marketing material looks great. Sentt's integrated design platform makes it really easy for me to design high quality and personalised designs to send out to my clients.

CONS

A feature I would love to see is more varied and bespoke design templates aside from the already great options that Sentt provides.

James

Public Safety, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2020

Good product and easy to use

PROS

Found the design feature easy to use and allowed me to produce the post card I wanted to.

CONS

Some of the addresses were coming back as unrecognised even when entering manually so this prevented me sending the postcard to all my customers.

10 Reviews