Sitecore Experience Platform

RATING:

4.3

(4)
Overview

About Sitecore Experience Platform

Sitecore Experience Platform is a cloud-based content management system, designed to help businesses maintain customer relationships through content personalization across several channels. It helps users manage customer engagement data and facilitates content sharing. Sitecore Experience Platform comes with an AI auto-personalization feature, which enables professionals to automatically determine visitor trends and segment customers into groups. Marketers can also automate operations and plan interactions or triggers within a drag-and-drop interface. Personalization can be adjusted based on customers’ behavior in real-time and measured accordingly. Other features include path analyzer, device detection, content optimization, campaign management, reporting, and media ...

Sitecore Experience Platform Pricing

Please contact Sitecore for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

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Sitecore Experience Platform Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sitecore Experience Platform

4 Reviews

User Profile

Andrew

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2022

The best CMS for .Net based websites

PROS

The ability to control the website content in different versions and languages easily without editing or changing code Also the easy way to have user analytics to review the statistics and the most visited parts in the website

CONS

Its some how difficult in its deployment and needs to be more easy in deployment

Reasons for switching to Sitecore Experience Platform

Using PHP for coding

User Profile

Denise

Verified reviewer

Marketing and Advertising, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Sitecore's Capabilities for Automation and Transformation

Sitecore has always been adaptable, providing hosting in either on-premise data centers or in the cloud to match the demands of their customers. However, the company has recently made a concerted effort to promote its cloud-based hosting. This conforms to market standards and is a huge relief for businesses who don't want to add yet another software suite to the ones their IT departments already have to maintain.

PROS

When working with customers, we often implement Sitecore. The majority of these deployments have been enterprise-wide, multi-business-unit efforts in which all of the company's divisions and marketing arms use Sitecore to run their external websites and collaborate on digital marketing for their customers. Occasionally, it has been employed just inside certain divisions of a company.

CONS

While it's possible to make edits, the UI isn't as user-friendly as what you'd find with other competing products. The Sitecore editing user interface might be more intuitive. It would be great if Sitecore wasn't simply cloud-hosted but also completely managed.

Reasons for switching to Sitecore Experience Platform

Sitecore is a viable option for businesses who are serious about using the platform's powerful digital marketing features to their advantage. Companies who aren't ready to take use of Sitecore's full suite of features, or are simply in the market for a content management system, may find more cost-effective alternatives.

Philip

Consumer Goods, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Extremely robust CMS platform with

Overall cost is somewhat high compared to competitors, but the tool is extremely advanced. Certain customizations can be difficult if there isn't good documentation already out there, but Sitecore support is very helpful for the most part. Willing to work you unless the feature at hand has extensive customization.

PROS

The flexibility in creating components and templates is extremely robust once you understand how things work together. From a dev perspective, there are tons of customization options that can be handled via config settings or custom code.

CONS

The learning curve for new users can be high, especially without formal certification or training. Oftentimes temporary users (e.g. internals or temp help) do not have time to fully learn the ropes by the end of their duration.

Reason for choosing Sitecore Experience Platform

Business wanted a best-in-class CMS experience that could handle a variety of use cases and scenarios. Wanted an easy-to-use system for content authors to be able to use.

Bhushan

Chemicals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Best Website Content Management (CMS) Tool

Sitecore is the best cms tool for managing multi-languages and multiple timezone websites, such as e-commerce, content, informative, data etc websites.its an easy and useful tool that requires minimum training and the team can work smoothly

PROS

Saas-based CMS tool for managing large-scale of websites and product libraries

CONS

sometimes tool gets stuck while working and faced work loss

Reason for choosing Sitecore Experience Platform

Cost and multi languages factors

Reasons for switching to Sitecore Experience Platform

large scale content management and big product library management