Swift Digital Suite

RATING:

4.7

(9)
Overview

About Swift Digital Suite

Swift Digital is a web-based marketing automation suite for enterprise businesses seeking a more sophisticated system that can handle automation, email, SMS, landing pages, lead scoring, and end-to-end events. The software allows users to create stunning email campaigns and newsletters with the use of a simple drag and drop builder. Create custom journeys and automate campaigns, along with the ability to track customer behavior and allocate an engagement score. Want to know how a campaign is tracking? Easy, thanks to an advanced insights dashboard, users can easily view statistics and monitor all marketing efforts. Host an event, it's simple with an event management function. Users have the tools to help plan, manage invites, payments, guest check-in functions, and pr...

Swift Digital Suite Pricing

Yearly subscription fee for the chosen license. One-time setup with onboarding. Offer different pricing solutions based on individual enterprise needs. For the latest information on pricing and a live demonstration of our platform, please contact Swift Digital directly.

Starting price: 

A$2,988.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Event management
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Swift Digital Suite Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Swift Digital Suite

9 Reviews

Levi

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent marketing automation software with amazing support

I'm able to be much more productive without adding additional staff and resources.

PROS

No technical knowledge required. Very easy to put together branded communications and set up emails, landing pages, and surveys.

CONS

For what I need, I cannot think of anything I don't like about this software.

Reason for choosing Swift Digital Suite

Ease of use. Australian based. Fantastic support.

Reasons for switching to Swift Digital Suite

Too complicated to use and poor support (long turn-around times).

Ting

Arts and Crafts, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

I highly recommend Swift Digital for all of your marketing needs.

PROS

Swift Digital is my marketing platform for the past 14 years, and it is a high-end platform with everything I need at my fingertips. I love working on my marketing with Swift Digital because it is easy to navigate. It offers very sophisticated software that allows me to scale my business with ease and confidence. I can grow my subscriber lists with their email automation tools, great landing pages, and audience segmentation. Swift Digital also designed a beautiful banner for my newsletter, which represents my business brand perfectly. The email composer is my favorite. I can write newsletters with such ease and with many templates to choose from for my different needs. They also provide me with accurate campaign reports so that I can track my conversion rate effectively. Swift Digital is a great marketing platform to scale your business. They also provide professional Live support. Their support staff is knowledgeable and eager to help, and all of my enquires get resolved immediately. It is the top of the line platform for any businesses that wish to grow their business professionally. I highly recommend Swift Digital for all your marketing needs.

CONS

So far I have not found anything I am unhappy with, no complaints.

Andrew

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

As a small Business Peak Body, we have been a long time user of the Swift Digital platform.

PROS

we value the easy to learn, easy to use platform to create and manage Events, send regular e-mail communications to different groups across our membership base, and also run surveys to get member feedback on the value of our activities. The learning video tools are instructive and easy to apply, and the timely and attentive online support given when we have a question has been invaluable. Its like having an extra set of hands in the office.

Zachary

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Secure, supported and sophisticated

Swift helped us make our event system more sophisticated by introducing consistent templates, gorgeous banners and modern emails. It secured our event system by guaranteeing the local storage of information, within a secured environment. And it also gave us confidence to try new things with their best in class, instant response chat support.

PROS

Swift Digital brought automation and consistency to our event management experience; ensuring we could deliver a secure and sophisticatedly customer experience that was backed by world-class local customer support. By bringing every stage of your event management process into Swift, you’ll reduce errors, improve response rates and wow your audience. In our community, we particularly loved the pre populated event fields and the trigger system.

CONS

We haven’t identified any cons from the perspective of the developer’s work. The only thing to be conscious of is internal change management to ensure implementation.

Alivia

Government Administration, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

We are better connected with our internal staff and community

PROS

What I really like is that this software is extremely easy to use. We originally started using Swift Digital, as we wanted to begin a stronger position for when we communicated with our internal staff during covid, and we are now using the software to connect with the broader community via a newsletter. I’m really impressed with how we can integrate surveys, polls, social sharing and we can now further segment and track who opens our emails and give them a lead score. Now that places are opening up again, I’m really looking forward to integrating the events feature with our Cultural Centre. We are looking into selling tickets to an upcoming arts show, and swift will make that happen.

CONS

Despite the software being very intuitive, it does have a steep learning curve compared to other software. The drag and drop builder is easy enough, but I wish there were more complete templates to choose from. There is not much that you can’t do with this software, it just needs to work for you and your organisational goals… and for us, it's perfect.

Vendor Response

Thank you for taking the time to review Swift Digital. Your feedback is very important to us.

Replied May 2022

David

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2017

I have used Swift at three different jobs now and love the ease of use and tremendous service

With a small team you can achieve a lot in a short time frame

PROS

Everything in one place- edms events surveys landing pages sms No juggling different platforms with separate databases and user interfaces Very easy to use Great support. Customised branding pre configured Terrific security levels that makes getting IT sign off easy Fast implementation

CONS

Lacks some of the advanced automation workflows of other more expensive platforms but this area keeps evolving with swift Sometimes new features are released with little warning A couple of the user interfaces could do with and update Mobie event app is only iOS

Jessica

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Our company has used Swift for nearly 10 years and we couldn't recommend it more

PROS

Swift is a very straight forward and easy to use platform, even for those without a digital background. The team are very knowledgeable and the instant chat function makes support seamless. We use Swift on a weekly basis for eDM and press release distribution as well as landing page and events purposes. Its multiple interfaces and secure database storage options make Swift a safe and simplistic, one stop shop for impactful email marketing solutions.

CONS

There are cheaper options in the market but for a full service, highly responsive marketing platform I don't think you would find better value for money.

Carolyn

Recreational Facilities and Services, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

A very satisfied long time user of Swift Digital platform

PROS

After many years utilizing Swift Digital we find the platform a very efficient and easy to use platform to communicate regularly with the many sectors across our organisation. We are able to quickly send multiple emails to many different groups. The live chat support service is great and we have always been able to source immediate "on the spot" support.

CONS

We sometimes experience difficulties with bouncing of emails, however, the support team at Swift Digital are able to quickly solve for us.

Susan

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2017

We love that it's a one-stop shop for email campaigns, event registration, surveys and SMS.

PROS

We needed a system that allows us to send professional and personalised emails to our subscribers and manages event registrations. Swift Digital meets these key requirements. Their product has continued to evolve over the years we have been a customer and they have also been open to our ideas to improve the product further. They are very responsive if there is ever an issue.

CONS

It's more expensive than some other solutions but we get a much more personalised and responsive service which is important to us as a small organisation.

9 Reviews