I like Tenfold's ability to identify the caller quickly; as well as present a way to connect with the person you are talking to through LinkedIN or other avenues.

The ability to make calls and record notes quickly.

The ability to add notes about the call within the program changed a lot of how our office works towards leads.

The sales team and tech support team were all very friendly and took care of all the issues I had. Good response time and an overall good experience with the company as a whole.

There are technical issues from time to time, where tenfold is not working or creating any calls in Salesforce.

Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading.

What I like most about tenfold is the ease of use and integration with other apps as well as the customer support from the team behind.

Call notes appear easily to remind you of previous conversations with clients, which in turn, causes you to follow up on any outstanding opportunities.

The pop-ups can actually be a little bit finicky and hard to move around while on the phone with someone.

Sometimes duplicate accounts or people with the same name will get confusing but I can hardly blame that on the software.

The only slight complaint I have is that sometimes I have to click a phone number multiple times before it call. This happens very rarely.

I like how it integrates with Salesforce very easily. I love the shortcut codes that help me plan for my future appointments.

Tracking the amount of our calls to each account and the duration of those calls helps us to easily analyze which clients aren’t being targeting enough. Tenfold’s customer service is fantastic.

My team enjoys the Dashboard's lighthearted terms for high performers (Overclocker= most phone time, Good Sumaritan = most call notes) and it encourages healthy competition.

I like that it is easy to track my goals, and reach my goals daily, as well as log my call information correctly. Make my day easier, as well as working actually fun.

The sales reps were very friendly and responsive. If I ever had any questions about our account, pricing, etc., the sales team would respond to my e-mails and phone calls within minutes.

Typical software company, make the sale and then disappear. Getting the thing working becomes our problem.

I love the ease of use this product gives me to my day to day use. I can easily go thorugh many more calls and that means more money in my pocket.

Great Telemarketing tool, helps to track and record communication with customers that one can always refer to for account activity and progress.

The data of any client can be pulled up easily or just done in an instant. It provides a user friendly interface, with a great set of tools hidden behind.

The is product is easy to use and a useful tracking tool. On occasion there can be a glitch but luckily customer service is excellent.

Love that this is so easy to use every day. It's great for logging calls and keeping track of customer interactions, click to call is very convenient.

We've had problems with tenfold not recording our number of calls or having a severe lag every now and then.

Easy to use software, great for seamless Salesforce calls integration.

WE ARE SUPER HAPPY THAT OUR COMPANY DECIDED TO GO WITH NOTIFII.

How easy it is to use and to access. Love that you can pre-generate templates and It shows who has opened and read the messages.

No real cons, but setting up the intake of contacts was a little difficult.

What I like about Notifii connect it is Easy to navigate.

Correcting spelling errors does not work well.

Great experience customer services is always available.

Super easy to use and fast with sending notifies.

I like how easy it is to log mail. And how quick and easy it is to notify people about the mail they receive.

Ability to communicate instantly with residents in apartment buildings.

It has really been helpful in aiding our communication with all the residents at our apartment community. The residents have been very happy with our quick responses to their inquiries.

It is user friendly and being able to go back to the history. I also love that it sends a text as well as an email.

I really enjoy using the Connect product. It allows us to quickly communicate via text and email to our over 500 apartments.

I don't know that there is anything I have bad to say.

So easy to use and the ability to send a text/email to many without it being on a group reply is fantastic.

The software is very user friendly. Customer service is always great as well.

The ease of being able to connect with the tenants in my complex is great.

I can't say there is anything about this product I don't like.

I love the new upgraded system that we just got. Being able to text residents and prospect really helps communication.

Easy to use, with the scanner, or to manually enter for residents in an apartment community.

Our package room has never been emptier and we've had fewer residents come in to complain we didn't tell them about changes happening on the property.

I love to message my future, current, and former residents with ease through the Chat/Texting page since I can see who has unsubscribed and has given me invalid phone numbers and addresses.

I love that this software gives me the ability to select what users I want to send a notification to, whether its prospects, residents or certain groups, I don't have to select all.

I genuinely don't think I have anything bad to say about Notifii.

You have to look up former residents in the search bar because there is no option for former residents under the Contact page.

Very happy with the product. I use this daily to communicate with my residents.

I love how easy it is to use. It helps to be able to go back to past correspondence with residents and reuse it.

US Dollar

Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems.


Tenfold delivers CTI features like click-to-call, automatic call logging and call notes right on the popup for both inbound and outbound calls. The Tenfold popup lives outside of the CRM so it works in every browser tab, allowing agents to call, take notes and create tasks while moving tab to tab. With Tenfold, call notes, recordings, transcripts and history can be attached to CRM records, helping organizations correlate customer data with business outcomes. A role-based user interface also displays call context based on the department—showing information specifically tailored for sales, service and support, respectively.


Tenfold can be implemented with little to no change to existing IT infrastructure.


Tenfold works with all versions of Salesforce and Microsoft Dynamics CRM, and it is compatible with Avaya, Cisco, Genesys, Skype for Business and most major phone systems.



LongDescription

Support Ticket Management

Real Time Analytics

Call Duration

Inbound Reporting

Internal Chat Integration

Lead Capture

Performance Management

Activity Tracking

Blended Call Center

Customer Database

Call Recording

Call Logging

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Call Center Management

Unattended Call Management

VoIP

Email Templates

Contact Management

Help Desk Management

Opportunity Management

Outbound Call Center

Lead Management

Performance Metrics

Inbound Call Center

Channel Management

Hotkeys

Training Management

Multi-Channel Communication

Queue Management

Social Media Integration

Real-Time Notifications

Workflow Management

Email Management

Website Integration

Caller ID

Activity Dashboard

Computer Telephony Integration

Telemarketing Management

Lead Nurturing

Interaction Tracking

Dashboard

Multiple Parties

Outbound Reporting

Open Database Design

Reporting/Analytics

Lead Qualification

Who Answered Log

Appointment Management

Call Monitoring

Third-Party Integrations

Campaign Management

By-Extension Reporting

Data Management

Customers need to contact us for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

TenFold

Live Online

Webinars

Documentation

Videos

Notifii Connect is a cloud-based text and email communications tool designed to keep residents, employees, and community members informed. It can be used to send unlimited text and email notifications to specific audience segments. Companies across the globe use Notifii Connect to automate marketing strategies with features such as automated messaging, searchable history and reporting, plus more. This tool also enables teams to instantly answer common questions via text using automated FAQ capabilities.

Engagement Tracking

Mobile Alerts

Automated Responses

Mass Texting

Customer Segmentation

SMS Messaging

Scheduled Messaging

Communication Management

Campaign Scheduling

2-Way Messaging

Template Management

Campaign Segmentation

Email Marketing

Real Time Notifications

Message Personalization

Reporting & Statistics

Automated Scheduling

Chat/Messaging

Customizable Templates

Real Time Reporting

Customizable Branding

Contact Database

Auto-Responders

Third Party Integrations

Live Chat

Alerts/Notifications

SMS Marketing

Campaign Analytics

Reminders

Tagging

Web browser (OS agnostic)

Pricing is based on the number of text messages you would like to send per month!
Starting at $99/mo 

TenFold vs Notifii Connect

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons