TextMagic Software

Amazing experience. I highly recommend for any business looking to promote their brand and get more organized.

Pros

I love the free trial that they offer. The custom sender ID is an outstanding features. And the contact list management is the best of all: you can keep building your list while scheduling your outgoing messages. The automated functions are also a great plus.

Cons

The pricing for sending international SMS is quite high and compare to local providers.

It has helped us keep in contact with our parents.

Pros

-how easy it is to add contacts
-how easy it is to text single and multiple contacts at once
-automatic funds renewal

Cons

It would be nice if the account could be suspended during the summer instead of incurring fees even when not in use.

It has made the SMS marketing service easy and handy for my organisation.

Pros

From sending timely notifications to conducting a mass promotion Textmagic is all you need for your SMS needs. It has a very user friendly interface that helps to push text messages to client, customer or employee on time everytime.

Cons

It requires a notification service that would inform about the failed deliveries which would further be helpful in eliminating those numbers while conducting another SMS blast

Pros

The pricing offers great value .It is the best way I have found for organizing texting campaigns . A lot of the functions are automated ,enabling you the save a lot of your time ,while also delivering what is expected .

Cons

I would love a more developed desktop presence ,even with no available internet connection .

Great videos and ability to purchase a number in our business area.

Pros

As a manager, my team needs to have instant communication with our customers. This enables that.

Cons

Text to voice does not work except with landlines. This may not be fixable because of current technology.

Pros

Easily the most advance, user friendly and feature packed text solution I have come accross

Cons

Extra users don't get some of the features

Easy to set up, to use, to send to change - great service ! Thank you

Pros

Intuitive and easy to use - happy with pricing and ease of use

Cons

none that I have found at all - a great provider for SMS for a small micro business

Fantastic! Such a great product!!!

Pros

Great for small business. This has solved so many problems for our service company. So easy to use and set up! Great feedback from our customers as well!!

Cons

That we cant use our phone number as the assigned number.

Pros

The price is of great value ,compared to what you can do with TextMagic .It's great at coordinating your text campaigns and it is extremely easy to set up and use .

Cons

Nothing much to complain about . Maybe that the notifications quickly add up and you can only access it via a browser.

I have used it for many years as a multiple texting facility and for individual texts. Excellent.

Pros

It's easy to copy and paste. You can your your mobile as the sending reference.

Cons

Nothing is disliked.
This block isn't working

My upper management is really happy with the results. Some coworkers love using it, especially opposed to using their own cell phones.

Pros

Option to use web, app, or email.
Templates.
Unlimited users.
Easy to Use.
TAGs

Cons

No short codes.
Cannot use our company's number as the assigned number.
Having to pay extra for each user..

Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my ability to do my job effectively. Our text message program with our customer base is pivotal to success within my company so it's vital to know if messages are reaching my customers.

Pros

Ease of setting up and using templates!!

Cons

Unnecessary feature - The email notifications that someone unsubscribed to your messages. If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary.

Necessary/needed feature - You really need to develop an email notification when a text message is undelivered. I've sent several messages that were undelivered and I only discovered that they weren't delivered when I checked my history for a completely different message.

We are a training company and we need to keep in touch with our training participants before the training by sending them reminders about date, time, venue and other instructions. I do it through TextMagic and it helps us a lot towards making good customer service happen.

Pros

Easy to use. Very convenient way to give information to my customers.

Cons

Nothing actually. I am fine with everything.

By implementing TextMagic into my business it has given my younger generation of customers the ease of access my business in a way they prefer. Having the option of receiving text messages via email is convenient when I am at my desk using my computer during business hours. Having the option of texting from my computer (while using a full keyboard) is more productive than via my smart phone using one finger to type!

Pros

It's very convenient to use with business/customers. It allows you to keep your personal contact information separate from your business contact information.

Cons

No complaints about the software, everything has worked well for me.

Pros

This program was found by accident through a google search. Try the free phone number lookup for the customers cell vendor. Then I was able to use the composing text messages for customer that did not have a voice mail set up or not accepting calls.

Cons

The whole program is paid for but only .04 cent a look up.

It was August 28th, 2017. Hurricane Harvey had landed in Houston and was causing a record amount of flooding. People were dying, and thousands were still trapped in their homes. I made a simple website for my buddy's church, so his friends could keep track of all of the parishoners that needed rescue.

The website quickly went viral however, and soon the entire city was using it as a way to track the rescue cases. Rains continued to pound Houston, and what started as a simple website that I made in 6 hours now was literally the only thing standing in the way of death for thousands of people still trapped by the rising floodwaters.

We had a problem, though. Some of the people were getting rescued but not being marked "SAFE" on the site. This resulted in wasted resources, as rescuers would would go to a house and find nobody there, the homeowner having already been rescued hours earlier.

We had to come up with a solution to this problem. Luckily, we had all of their phone numbers, so we decided to text them all. It was 2 AM in Texas, and I needed to have it done overnight because we were expecting more waves of signups in the morning.

I tried Twilio but nobody answered the phone or replied to my urgent messages. Luckily, TextMagic picked up the phone and I got a working account in minutes. We sent out thousands of SMS overnight. TextMagic was there when others weren't. We ended up saving 25,000 people that week, a number which would have been smaller if not for TextMagic.

Pros

The customer service is excellent. I don't recall the woman's name, but it was the best customer service I have ever received for any product, in a literal life or death situation.

Cons

I couldn't tell at first glance, by looking at the website, if it was ready for enterprise solutions or not

Text Magic certainly helps me follow up emails to prospective clients and tends to elicit responses where emails sometimes don't or where a spam filter has intervened. So a good back up to email marketing. I'm am glad we have it.

Pros

It's easy to use and pretty intuitive. Relatuvely good value too.

Cons

The upload function for contacts could do with some tweaking as although ostensibly you can cut and paste contacts this function does not work. Or at least didn't when I tried to use it a few months ago. Instead you have to upload a .csv or .xls file. Not a big deal but . . .

happy customers

Pros

Easy setup, fair pricing , reliable for business environments, instant support, didn't encounter any downtime the last 5 years

Cons

It would be better if they where better known in Europe, than it would be easier to recommend it to our customers.
For the rest not a single thing. It does what it has to do without unneccesary options.

Pros

We've been using TextMagic for a few years now, always working, never had any issues. Very reliable. Dashboard is good and easy to understand.

Cons

They don't have the best SMS prices in the marketplace BUT it is a very reliable service. No ther issues to mention really.

The benefits are many. Our business is Internet Marketing. Some of our clients do not use email or social media. Some do not even have a computer! Thanks to TEXTMAGIC we can easily communicate with their moblie phones without using one ourselves,

Pros

It allows us to send text messages from the office using a full sized keyboard and to store incoming messages along with emails.

Cons

Nothing at all. It does everything that we need. What more can we say without waffling!