They have been good to work with throughout,  great support.

They are far too slow in keeping up with customer needs eg 1. There is no waitlist.

The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key,  full access via Kitombaone make life simple.

We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.

Our account person  is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking.

Kitomba has been great for my salon it helps keep everything on track and I am able to see what is going on at work even when I'm not there.

As always amazing support- Help Desk staff are fantastic. Easy to use many different functions.

It’s a great system , easy to use and the customer support is great.

Clients unable to leave a review. Cost of text messages is too high.

Easy to use and very innovative developers always looking at ways to improve the features. Helpdesk support is fantastic.

It’s super easy, convenient and quick to use and my staff have found it great to learn with.

In last few months of signing up for Kitomba it's been amazing.

Very easy to use and my staff all love and find it very easy to use would not use anything else.

The customer service has always been fantastic, always happy to guide me through any issues.

Lack of customer satisfation, and overly priced for the service.

The most disgusting way to treat small businesses.

Its ease of access means less downtime for therapists. Great reports which can be easily adapted to personal salon needs.

Does not allow you to delete names etc when you have gone wrong.

The worse company I ever dealt with there’s no communication, no support and just concerned of get my signature on their contract to lock me to their trap which what they did with me unfortunately.

I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good.

M pretty happy, it could be a little bit cheaper but the support is outstanding.

The new time sheet feature has been amazing it keeps my staff honest and saves a lot of time chasing them up to put in their hours.

The reporting is excellent and easy to use. It helps me measure my business KPI's on a daily basis.

Great overall experience- they take all feedback and often release new features due to popular demand. Constantly upgrading and improving their software.

The magic marketing is excellent and the customer service awesome.

Still getting clients complaining it’s not working.

Very disappointed 4 weeks till Christmas and this is happening for the price you pay.

The customer service and pricing...have used a few and this is by far the best in both avenues. The online booking feature is a favourite with our clients and is easy use for them.

This company is willing to put the time in to improve their software and listen to the needs of their customers to build a better platform for businesses to flourish.

Also, thanks to some GREAT tech support reps along my path, I now understand the software very well and have come to realize how powerful its functionality is.

I love the integrations, especially with Zoom. This has made my pivot to online coaching seamless.

My overall experience has been GREAT. It is so user friendly, and has so many awesome customizations.

When adding new services, I have to go into each purchase option separately to add the service. This is a little frustrating, especially if you miss one.

The company listens to its customers. They accept & implement good idea suggestions which improve the platform for all businesses.

In my overall experience with WellnessLiving, I found it to be a comprehensive and powerful solution for managing fitness and wellness businesses.

Integration with Google and our website, online store features, attractive UI.

That slowness has been a big disappointment and frustration for us.

We love Wellness Living. They are always there when we need them, they are incredibly helpful and are user friendly for our students.

Ease of use and the great support from Wellnessliving and the transition was seamless.

I feel like they really care about my success. That is so refreshing in today's world.

Ease of use (setting up what you want), and user-friendly interface. The colors make it easy to see where you are and where you want to go.

The fact that you can add goals and progress reports to your clients profiles is very helpful. Dashboard for business owner is an easy to use tool with great reports.

Besides all the great features of the Wellness Living software, the other over-the-top fabulous thing about switching to Wellness Living has been the way they take such great care of me.

An integrated rewards program means our clients can easily track points and redeem and use rewards themselves.

The reports are limited and lack detail. The onboarding process and training was poor and not complete when we went live.

It was a seamless transition and I have been so pleased with how responsive and flexible this system. Unlike my previous provider, Wellness Living values and supports small businesses like mine.

Several Features that are helpful for my business. Getting Great Service from their Customer Service Dept.

My yoga studio switched to Wellness Living from another software about a year and a half ago, and I have been very happy with the features, ease of use and tech support.

Everything in one place makes work very easy. Now that so many people are on their mobile being able to integrate a lot of the mobile options is a great assist.

There are intuitive features to the software that make sense and I so appreciate. The app that was built for us is wonderful.

The features that they offer are a great bargain for the price, and their tech support team is amazing.

It’s definitely worth every penny. The interface is easy to use, the customization is exactly what we need, the client app is simple and clean.

At the moment everything and the no contact from WellnessLiving - this is embarrassing.

On paper the functionality for memberships is great. It has some nice rewards features that our clients likes.

Moved from Mindbody with the promise of a better solution at a cheaper price.

The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good.

It took me a while to learn how to use the software and to troubleshoot problems.

I made the switch to Wellness Living from Mindbody and I'm so happy I did. Not only do I save hundreds of dollars per month, but I still have all of the features and Amazing customer service.

Complaint:  A real problem escalating issues or getting additional support  when issues arose regarding the functionality, or  features not working as expected.

Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

It is the best software for my studio. With updates often, I am hoping that things will get better as they grow.

The capabilities, customer service and price are best.

Overall I have had an terrible experience with wellness living.

US Dollar

Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. A continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support.

Kitomba has all the basics you need to run your salon, spa or clinic combined with advanced features that will help you take your business to the next level. Kitomba features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, digital forms, time clock and time sheets, customisable loyalty and waitlist.

We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. Our dedicated support team is available to help you 7 days a week including after hours and weekends. You’ll get the same free, unbeatable support whether you call, email or chat with us online.


LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Customizable Reports

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Referral Tracking

Financial Management

Before & After Pictures

Order Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Consent Management

Wait List Management

Timesheet Management

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Room Booking

Scheduling

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Performance Metrics

Vendor Management

Training Management

Resource Scheduling

Marketing Automation

Email Reminders

Website Integration

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Customizable Branding

Commission Management

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Appointment Scheduling

Task Management

Inventory Management

Loyalty Program

For Medical Spas

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Kitomba Salon and Spa Software

In Person

Live Online

Webinars

Documentation

Videos

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management.


WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time.


WellnessLiving features an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.


WellnessLiving features campaign management which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention.It also offers a mobile application for Android and iOS devices.


WellnessLiving offers services on a monthly subscription basis that includes support via email, phone and through online demo videos and knowledge base.

Document Templates

Member Accounts

Customer Surveys

Purchase Order Management

Surveys & Feedback

Enrollments/Onboarding

Committee Management

Recurring/Subscription Billing

Practice Management

Application Management

Mobile Alerts

Booth Rental Management

Fitness Plan

Automated Responses

Rescheduling

Document Storage

Dues Management

Belt Ranking Classification

Activity Tracking

HIPAA Compliant

Debit/Credit Card Processing

Progress Tracking

Exercise Library

Customer Mobile App

Contract/License Management

Task Scheduling

Secure Login

Reservations Management

Online Registration

Calendar/Reminder System

Transaction History

Attendance Management

Attendance Tracking

SMS Reminders

Communication Management

Customer Accounts

Call Reminders

Registration Management

In-Person Payments

Class Scheduling

Nutrition Program

Customizable Fields

Collaboration Tools

Costume Management

Member Database

eCommerce Management

Template Management

Data Import/Export

Business: $63.00/mo.

BusinessPro: $113.00/mo.

BusinessMax:  $170.00/mo.

Enterprise: Contact WellnessLiving for pricing.

Kitomba Salon and Spa Software vs WellnessLiving

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