CGM LABDAQ vs Quartzy

CGM LABDAQ has 44 reviews and a rating of 4.39 / 5 stars vs Quartzy which has 270 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (44)
4.59 / 5 (270)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 10, 2022
September 12, 2022
Pros/Cons
  • Pros

  • I liked how easy it was to navigate and our staff can use it with out difficulty.
  • LabDaq is super user friendly and easy to learn and teach. My new techs picked up on very quickly.
  • Cons

  • Trouble transmitting of Microbiology result to EMR.
  • Can I give less than one star on customer service. Literally THE WORST company I have ever dealt with in business or anywhere else.
  • Pros

  • I love the fact that it is great to keep track of all orders, reordering, and sometimes you can get a discount if you order from them.
  • Abilities for specific inventories are nice, user friendly, customer service is great for all inquiries.
  • Cons

  • The search process is sometimes difficult if you aren't in the right section. The link to the products' page is sometimes not working.
  • The most frustrating part of using Quartzy is the limited and clunky reporting.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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