All Apptoto Reviews
1-25 of 79 Reviews
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Stephen
Verified reviewer
Law Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Awesome and Affordably Complete Appointment Reminder Platform
My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!
PROSApptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.
CONSThere are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.
Nicholas
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
One of the best appointment reminder systems for Google Calendar users.
I think that Apptoto has the best flexibility of any reminder system I have worked with and the integration with GoogleCal is second to none. It has a bit of a learning curve but having reviewed at least a dozen appointment systems, the inability to reproduce what apptoto does has been a big factor in not choosing them.
PROSThe fact that it just works with contact info in the event's description makes reminders so easy without the need of an overly complex appointment system. If / then logic makes it very easy to cover all the bases on one screen. Two-Way SMS has been a very useful feature for appointment follow-ups or just easy communication with clients who prefer SMS. Updated appointment statuses in calendar headers lets you know client confirmations at a glance. Extremely helpful across multiple calendars. While I haven't used payments aside from testing, it does look like they added an important feature, the ability to make custom payment descriptions for transactions.
CONSIt can be a bit complicated to set up a full range of reminder / follow up messages if you are not computer savvy but I imagine if you are considering this software, you have the right skillset! :)
Reason for choosing Apptoto
Ease of use, price, flexibility, easy integration with Google Calendar
Anonymous
1 employee
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2018
Useful tool
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.
CONSLimitations in the registration by countries. It does not have language change for the visualization of the software.
Vendor Response
Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.
Replied November 2018
Russel
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed December 2023
Makes life eaier
Very good, great support, reliable, patients like it.
PROSEasy integration with gcal, handles multiple calendars.
CONSIt takes some time and support to figure out, so many features and options that you have some invest some time to figure it out.
Brian
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Customers Love Apptoto
It has streamed lined our reservation options for the automotive repair side of our business. My customers have less missed appointments, and when something does come up last minute they have a way to reach out via text and let me know they won't make it in the next day. These texts come from Apptoto so the customers are not accessing my personal cell phone to send these text responses.
PROSThis is an amazing value for the cost! My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.
CONSIf I accidentally input the wrong phone number for a customer it sends a text to a random person. We do automotive repairs and the unsuspecting person gets concerned when our text reminder tells them their car is going into the shop at 8 am. This is my mistake and not an Apptoto issue. This has happened only twice.
Reason for choosing Apptoto
Very cutting edge for our industry and very reliable since implementation.
Marjorie
Verified reviewer
Mental Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Critical tool for my scheduling
A very useful tool in my scheduling, and worth every penny.
PROSI love that this integrates with my own personal calendar, and by just looking at my day, I can see who has confirmed, who has canceled or has requested to reschedule.
CONSI have very simple needs, and Apptoto lives up to all of them.
Reason for choosing Apptoto
Not applicable
Susan
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
The product does exactly what I need it to do, to help me run my business.
Online scheduling. We use Apptoto to allow new customers to schedule their students for assessments. This allows our new customers to quickly and easily access our services.
PROSThe product does exactly what I need it to do, to help me run my business.
CONSAdjusting for temporary summer schedule is not as easy as I would like.
Charles
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Reduces no show appts
Everything has been great overall and I continue still using product as well as telling other artists about it
PROSEverything they do is great ease of set up then it basically runs itself
CONSWish they had a single user modeI was paying for 3 accounts but not using them all sometimes
Juliana
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great scheduling tool!
It's a great and complete platform, easy to use!
PROSThe platform is very user-friendly and has technical support to help you make any changes
CONSIt would be great if you allow us a little more customization on the appointment page
Benedict
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Appointment Integration
I had a couple of questions and got rapid answers. Overall, it works well for capturing client appointments into Google Calendar; and contact information into the Mathnasium CRM.
PROSApptoto is "required" by Mathnasium. I'm pleased that an option exists for scheduling assessments and trials. I have my own internal appointment system for existing students that works well for my needs. In absence of a scheduling system, I may use AppToto.
CONSThe only "feature" that I would like to have is for a system to externalize our internal appointments.
David
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Auto RSVPS made easy.
how it integrates with google calendar and makes the rsvp process simple for the recipient.
CONSNot being very tech savy with limited time it took me a long time to utilize it to the best of its capability for our needs.
Reason for choosing Apptoto
Apptoto had a much easier confirm and cancel process via text message. The immediate prompt helps my folks make a decision right away. making it easier for the receiver to confirm or deny. which helps me see who to let the auto reminders continue to go to.
Ileana
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2019
Appointments with Apptoto
We utilize this program daily to manager our appointments for multiple locations throughout the U.S.
PROSApptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.
CONSOnce a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.
Reason for choosing Apptoto
Apptoto connects to each locations gmail calendar, making it easy to integrate and manage.
Santosh
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Apptoto - Review
- It is overall a good experience working with Apptoto application.
PROS- Apptoto is an application where it can be integrated with various applications to automate more use cases. - Apptoto has the ability to store template text messages and emails to send out to phone numbers and emails easily and efficiently
CONS- The features can be more added in the application. - The application can be made more optimized. - The support can be more helpful and quickly
Reason for choosing Apptoto
- the application available with more features and less expensive and ability to customize and integrate with many applications.
Sherril
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Highly Recommend
It saved us time and Money giving us a solution to our problem: We were stood up for inspection appointments continuously. We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.
PROSIt is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.
CONSThere is nothing I didn't like about it. It did a great job for us!
Reason for choosing Apptoto
It had the best integration.
Jaime
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Excellent functional software
I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.
PROSI'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.
CONSI liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.
Shana
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Apptoto is an asset
Apptoto was easy to integrate with our system and we have seen an improvement with our clients attending sessions. Also, customer support is great to work with on setup and when issues arise.
CONSOverall, I am please with the application. We have experiences minor issues but were always able to get the resolved quickly.
Jay
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
If your business evolves around a calendar...
If your business evolves around a calendar, this is the app to have. Since I started using the app my life has been much easier, having less missed appointments which means more money.
PROS-Easy to use -Affordable - Synchronizes well with Google Calendar -After reminding the client, will marque event as REMINDED so you will know if someone received or not your reminders.
CONSThe only small problem I had within over a year of usage was that one time I needed customer assistance and took them over 24 hours to return my call.
Mike
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Satisfied customer
Apptoto saves me time and money. I set up the parameters and it takes care of the rest. Most of the year, it just runs on its own.
PROSEasy to use, inexpensive and a life saver
CONSThere isn't anything that I don't like about the product.
Ernest
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
A great Appointment reminder app
I have been using Apptoto for over 5 years now and have been very happy with it's performance and quality. It's great that the developers are constantly adding and enhancing features.
PROSIt integrates very well with Google Calendar.
CONSThere is no android app to use on phones.
Harald
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Love It!
Great!
PROSYour tool works as advertised and keeps my customers from missing their appointment. Thank you!
CONSNothing really comes to mind. It has been a great product.
Glenn
Legal Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2022
Very Useful
Automatic reminders to meeting participants
CONSExtraction of phone numbers sometimes unreliable.
Craig
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great product, would be lost without it
ease of use, and appointment reminders for clients
CONSIt is in US time so had an issue once where it sent reminders at 3.00 am EST was resolved quickly though
Vendor Response
Thanks Craig for the review! Yes, timezone's can be very tricky and it's important that Apptoto gets it right!
Replied November 2018
Jesse
Consumer Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Works great!
Apptoto sends a text message to our customers to remind them of their appointments with us. This saves our office the time it would have taken to do manually. It also helps our estimators who have the appointments with the customers. The customer is less likely to forget about the appointment and if they need to cancel or reschedule we can intercept and take care of it before the estimator goes out the next day.
PROSThe functionality works great. Allows you to test all of your messages before implementing them!
CONSSetting the system up can be a little confusing at first but once you understand it's easy. Programming the messages may be difficult depending on how familiar you are with the idea.
Michal
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Life saver
Absolutely 100% thumbs up!!!
PROSEasy to use, great customer service. Been saving us lots of headaches with confirming apt's etc. Money well spent!!!
CONSNothing - this thing works and it's a must for any Real estate, Insurance business!
John
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great product for the price
Ease of automated communication with prospects and clients.
PROSPowerful automation for my company at a great price!
CONSRequires a good bit of onboarding to learn all of the icons.